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MINI of Concord

Concord, CA

not yet
rated
276 Reviews

1961 Market Street

Concord, CA

94520

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Showing 276 reviews

August 30, 2020

What you could do to improve your company is to stop trying to rip off your customers by telling them they need repairs that they do not, in fact, need. Your service people told me I needed $3500 worth More

by jrnixter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
August 26, 2020

I worked with Francis Dejesus and he was excellent as far as customer service. He kept in regular communication, kept the costs down and provided quality service. More

by chariano0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Dejesus
January 03, 2020

Absolutely highly recommend this dealership! Michael Chavez was our sales rep and he is fantastic. He obviously LOVES his job and he put a ton of effort into our transaction. Michael works closel More

by 4Myojuji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (Finance); Etta (after lease inspection)., Michael Chavez, Robert Mathews, Sergei Beloi
November 01, 2019

Mike Chavez was great. He made my Mini buying experience very easy. I walked in with just wanting to test drive a countryman, and he was so knowledgeable and worked with my price range that I ended up buyin More

by Sanj80
Recommend Dealer
Yes
Employees Worked With
Michael Chavez
October 20, 2019

I bought my car because of Michael Michael Chavez had me at hello! He provided me with a wealth of Mini knowledge, and he took me on a killer test drive. We laughed, we motored and I c More

by Shelbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chavez
June 04, 2019

Most efficient and easiest car purchase we've experienced We worked with Jason on the purchase of our new Mini Cooper. It was the fastest and easiest car deal I’ve ever experienced. We negotiated a price over More

by chris_p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Krupa
August 01, 2018

Best salesman I don’t have much patience for the sales process because I research before I arrive and know what I like and don’t so usually don’t enjoy the process. More

by Minipepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyce Phillips, Mark Wilson, Sergei Beloi
July 05, 2018

Butch Madayag sold me a beautiful Mini! From the very first conversation, Butch had a positive attitude. We told him about a price on a mini we'd seen elsewhere and he got to work showing us More

by gretchent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Madayag, Jennifer Sims, Sergei Beloi
June 24, 2018

non Pushy to the point explaining slowly and clearly My sales man Michael wasn’t pushy clearly and slowly explained the product Making me feel comfortable continuing to finish purchasing my love of Min More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chavez
June 03, 2018

Great "new" Mini! We were just looking, and ended up buying, a great used Mini Cooper S. Mark was very helpful and the deal was fast. He took a lot of time demonstratin More

by eastbayal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wilson
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