MINI of Concord
Concord, CA
Filter Reviews By Type
Showing 276 reviews
Customer There was no stress with this purchase. Jason made it easy and quick. This was the best car buying experience I've ever had. I only had a short amount There was no stress with this purchase. Jason made it easy and quick. This was the best car buying experience I've ever had. I only had a short amount of time and the entire team worked to get me out in record time. More
Service I gave a high and exellent rating to Kevin Hong because he made sure that the problem of our mini clubman had been addressed and fixed to make sure I gave a high and exellent rating to Kevin Hong because he made sure that the problem of our mini clubman had been addressed and fixed to make sure our car will not only run again but better function. He explained every detail for us to understand whats goiing on. More
Great experience at concord mini Thank you Jason and Alyce! Great job and experience. You made it very positive and stress less. I love the new mini and after going to other car dea Thank you Jason and Alyce! Great job and experience. You made it very positive and stress less. I love the new mini and after going to other car dealers, I'm glad I returned to mini. More
Outstanding expirience This is my second time leasing a car from this dealership and working with Claro Tagle. The wonderful experience I had 3 years ago buying my first Min This is my second time leasing a car from this dealership and working with Claro Tagle. The wonderful experience I had 3 years ago buying my first Mini, brought me back to same place and the same person I was working before this time. Everything was done to back then and now to satisfy me as a customer and I'll be back next time for a new car. I would strongly recommend using this dealership and especially Claro an Jason (Manager) for anybody who is looking for a new car. More
Jason Krupa - Concord Mini Jason was extremely helpful with the ordering and delivery of our new Mini. We were in and out in two hours on the delivery date and that included ti Jason was extremely helpful with the ordering and delivery of our new Mini. We were in and out in two hours on the delivery date and that included times to complete our lease return. Great job Jason, Aylce and the Concord Mini/BMW Team--thank you!! More
Review of Mini of Concord and Jason Krupa Jason was very knowledgeable about the car we were interested in. He came in early to meet with us as we had a tight schedule to test drive the vehicl Jason was very knowledgeable about the car we were interested in. He came in early to meet with us as we had a tight schedule to test drive the vehicle and complete all the paperwork and catch a plane that afternoon. More
WOW!!!! I initiated my buying experience via the internet by getting pre-approved by Mini Financial Services. After researching the 5 Bay Area Mini Dealershi I initiated my buying experience via the internet by getting pre-approved by Mini Financial Services. After researching the 5 Bay Area Mini Dealerships, I was set on contacting Mini of Concord. Why??? When I saw their group of Motoring Advisors, it was a no brainer that these advisors were enthusiastic about their work. Therese Johnson seemed to be extremely outgoing and upbeat, and I chose to call her to start finding the right Mini Countryman. Even on her day off, she took my call and immediately began to help me. She understood what I wanted and made the entire buying process smooth and speedy. I purchased the Countryman for my wife as a Mother's Day gift. Therese, like myself, was excited and made it all happen...just in time. My wife couldn't have been more surprised, and I couldn't have been happier. Saying "thank you" to Therese is simply not enough!!! My hunch was confirmed, I knew picking Therese to help me with getting a Countryman was the right choice. Thanks again Therese!!!!!!! More
Our Experience Jason Krupa was great. We drove up from Fresno with an appt. at 10:45 and as promised Jason was right on time. Had the car we picked out washed and fi Jason Krupa was great. We drove up from Fresno with an appt. at 10:45 and as promised Jason was right on time. Had the car we picked out washed and filled the tank and by noon we we had our deal. Jennifer Sims was also fantastic. She explained all the details of the contract and saved us money by finding a cheaper rate than what we had been approved for. Overall experience was painless and I would do it again Thank you, Mario & Gina Peragine More
Overall great customer service. I was well informed and well explained of whats wrong with my car. Kevin was there to helped me out. I've been coming in there for regular service for I was well informed and well explained of whats wrong with my car. Kevin was there to helped me out. I've been coming in there for regular service for my MINI and every time I go there, I'm satisfied with there services rendered. I highly recommend Kevin and the rest of the staff. Great work!! More
Best new car purchase EVER! We knew what car we wanted and had the most pleasurable experience getting our dream car with Jason. He accommodated us very well. We live 2 hours awa We knew what car we wanted and had the most pleasurable experience getting our dream car with Jason. He accommodated us very well. We live 2 hours away and told him that our preferred way of communication was through email. He was very professional, patient and assisted us every way he can to get the price we wanted to pay for our Mini. We arrived on a Saturday expecting it to be busy but he got everything set up and it only took us an hour at the most to get in and out of the dealership. He definitely got our business for life and like we already told him, we will be back for the Countryman next and will convince my dad to get a Mini as well. Jason made the already exciting experience of buying a brand new car even more outstanding! More