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MINI of Charleston

Charleston, SC

4.9
319 Reviews

1518 Savannah Highway

Charleston, SC

29407

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319 Reviews of MINI of Charleston

March 18, 2024

Always good service. Thanks. Glad I don’t have to go far for good service. More

by Z.yancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Grill
Mar 21, 2024 -

MINI of Charleston responded

Z.yancey, we are so pleased you enjoyed your visit to MINI of Charleston! Thank you, and have a fantastic day!

March 15, 2024

The people at Mini of Charleston are the kindest, most professional people I’ve ever encountered at a car dealership. The sales manager, my salesman Frank, Seth completing the transaction and my delivery More

by DE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Young
Mar 19, 2024 -

MINI of Charleston responded

De, we are so happy to read such a great review about MINI of Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

March 12, 2024

Had a minor issue with my new mini. They drove a loaner to me in Savannah (125 miles), took mine back, repaired it, sent me the technician’s video and then drove it back to me. Great se More

by randy bottner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Young, Russ Thames, Andy Sueck Tournear
Mar 15, 2024 -

MINI of Charleston responded

Randy Bottner, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2024

Pushy to the point of harassment …………………. .Pushy to the point of harassing and seems to be getting worse. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alecia Bush
Mar 15, 2024 -

MINI of Charleston responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you and have a great day.

March 11, 2024

The team kept me well-informed of the progress on my repairs. I really like the videos that the technicians provide of their findings. More

by Jenretbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Sueck Tournear, Alecia Bush
Mar 15, 2024 -

MINI of Charleston responded

Hi Jenretbm, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2024

As always at Hendrick's MINI of Charleston - communicative, efficient, and pleasant service from start to finish! When will a Bluffton/HHI or SAV branch open?!? More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson, Andy Sueck Tournear, Alecia Bush
Mar 15, 2024 -

MINI of Charleston responded

Hi Christine, thank you for taking the time to leave a review for us at MINI of Charleston. We're happy we could meet your expectations! We know of no future plans for new branches at this time. We do hope we can be of assistance in the future. Take care!

March 07, 2024

Frank Feliz was my salesman. Ask for Frank he's the man. Good experience for sure! More

by brockmcgrew77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Skinner
Mar 12, 2024 -

MINI of Charleston responded

Hi Brockmcgrew77, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2024

We had a great experience and Mary Skinner was amazing to work with. She was very helpful and made sure all of our questions were answered. We have bought many cars in the past and this is our second MINI a More

by janddmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Skinner
Mar 08, 2024 -

MINI of Charleston responded

Janddmartin, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do! Have a fantastic day!

March 02, 2024

EFFICIENT. .PROMPT..EXPLAINS ISSUES Cleans the car!! Polite. Knowledgeable personnel.. Calls to remind me! Thanx More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Thames, Alecia Bush
Mar 06, 2024 -

MINI of Charleston responded

Betsy, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fantastic day!

February 29, 2024

I went to look at minis and Russ was the salesman who helped me. He was great! He didn’t try to sell me which ultimately lead to me buying the car. So many places try to shove their product down your thr More

by QueenBey444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Thames, Jim Story
Mar 01, 2024 -

MINI of Charleston responded

Queenbey444, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an unbelievable day!

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