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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
311 Reviews
Call Dealership (855) 997-0436

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 311 reviews

August 01, 2024

Great experience! Service was performed quickly and car washed and out the door in a timely manner More

by mark.goldsborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Report | Print
Aug 02, 2024 -

MINI of Annapolis responded

Hi Mark, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Brian was great to work with. Great customer service. The prices were unfortunately what eventually led us to sell our mini cooper. More

by Skye
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Aug 10, 2024 -

MINI of Annapolis responded

Skye My apologies for this delayed response, but I wanted to thank you for your feedback. While I’m pleased to hear you received great customer service, I'm sorry to hear about your concerns regarding the cost. We strive to provide fair pricing and quality work. I would be happy to assist you with your concerns if you would like to discuss this further. Please, contact me at sdaly@mybmwannapolis.com Steve Daly General Manager

July 28, 2024

The Mini Cooper dealership Is my family, yes,my family! My MC is happy also. More

by Barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Cory
Report | Print
Jul 30, 2024 -

MINI of Annapolis responded

Hi Barbie, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

Great pricing, quickly processed my out of state purchase. Would certainly consider them for future purchases even though I am 400 miles away! More

by d_glynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel
Report | Print
Jul 26, 2024 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

Great service department! I have never had an issue with them in the past for years. They had me in and out in an hour and a half on the weekend. More

by Mini Owner 3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phipps, Andrew Juskelis
Report | Print
Jul 09, 2024 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

Everyone at the Mini Dealership is always sooo eager to help! I always wait for my car and there hasn’t been anytime someone hasn’t stopped to talk. More

by Ottilie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Jun 20, 2024 -

MINI of Annapolis responded

Hi, we are glad we could help! We hope to be of service to you again in the future. Best wishes, MINI of Annapolis

June 13, 2024

The overall process (buying and financing) was very easy, and Roberto was extremely patient and courteous. I am so happy with my car and the Mini buying experience. More

by CollinsP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown
Report | Print
Jun 14, 2024 -

MINI of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Christopher did a wonderful job getting us a trade in deal for my new 2025 sunny side yellow Cooper S and the dealership helped him to make it happen. More

by Pcc0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager & Alexis Thompson
Report | Print
Jun 14, 2024 -

MINI of Annapolis responded

Hello, we're happy you found Christopher to be so supportive during your experience here at MINI of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Always transparent with how they diagnose my car's issues. I don't have any complaints. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Jun 14, 2024 -

MINI of Annapolis responded

Hi Larry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Bryan was friendly, responsive and overall very helpful. Mechanics found a serious issue that might have affected the timing belt if not found. More

by eleanort33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jun 13, 2024 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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