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MINI of Annapolis
Annapolis, MD
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 255 reviews
June 13, 2024
The overall process (buying and financing) was very easy, and Roberto was extremely patient and courteous. I am so happy with my car and the Mini buying experience. and Roberto was extremely patient and courteous. I am so happy with my car and the Mini buying experience. More
by CollinsP
Employees Worked With
Roberto Brown
Helpful June 11, 2024
Bryan was friendly, responsive and overall very helpful. Mechanics found a serious issue that might have affected the timing belt if not found. Mechanics found a serious issue that might have affected the timing belt if not found. More
by eleanort33
Employees Worked With
Bryan
June 06, 2024
Mini of Annapolis Service has always been great to me. They are kind, professional, and transparent. I especially like the video they take of the repairs on your vehicle to show you what’s wrong. Bryan an They are kind, professional, and transparent. I especially like the video they take of the repairs on your vehicle to show you what’s wrong. Bryan and Cory are great too. I always enjoy chatting with them. Thanks! More
by McScoops
Employees Worked With
Bryan
June 01, 2024
Buying a car is not my favorite experience, but the folks at Mini of Annapolis worked hard to make it as pleasant as possible. Shout out to Ayan Teel - he did a fantastic job. at Mini of Annapolis worked hard to make it as pleasant as possible. Shout out to Ayan Teel - he did a fantastic job. More
by Moudi
Employees Worked With
Ayan Teel
May 29, 2024
Go elsewhere. .:A bad operation. Got an outrageous service estimate after minimal inspection/testing without a proper or complete diagnosis. Quoted ~$300 labor to d .:A bad operation. Got an outrageous service estimate after minimal inspection/testing without a proper or complete diagnosis. Quoted ~$300 labor to do a ~10 minute job replacing 4 plugs and 4 coils. Also, the parts were double the market rate at $660. Basically they asking me to throw ~$1,000 just to get to the next simple step of a diagnosis. To be told by the service manager a bunch of nonsense that “cars don’t last forever” and about how their labor rate is derived was gold… wonder what his cut is… I’ve had 4 MINIs (have 2 now) and bought 2 from them. I won’t be going back. More
by phbaca
Employees Worked With
Manzo
May 23, 2024
After another dealer sold the car we wanted from under us, Mini of Annapolis came through with an even better deal and great customer service. So glad things worked out the way they did. us, Mini of Annapolis came through with an even better deal and great customer service. So glad things worked out the way they did. More
by eb
Employees Worked With
Christian Owens
May 08, 2024
We liked Ayal Teel right away. He was very friendly and helpful and treated me with the same respect as my husband. He also installed my plates for me when they came in. I highly r He was very friendly and helpful and treated me with the same respect as my husband. He also installed my plates for me when they came in. I highly recommend his service. More
by Janice
Employees Worked With
Ayan Teel
