MINI of Annapolis

In all honestly my experience there was incredible. I had been set on buying a MINI, but only for the simple reason of breaking even on my trade. Otherwise the deal wasn't worth. I live in downtown Baltimore been set on buying a MINI, but only for the simple reason of breaking even on my trade. Otherwise the deal wasn't worth. I live in downtown Baltimore and work in Herndon, VA. So after work on the weekend (Friday) I decided to go buy a MINI I stopped by Sterling MINI, and had one of the worst experiences ever, and the day after to Towson. And again, not the greatest service in the world (I'll write reviews for each of these dealers). I called Annapolis as one last shot before given up and saving for a special order next year. I got Rich over the phone and he was an excellent right at the first sentence. And I will admit that I was torqued from me two other bad experiences so I didn't sound all that pleasant myself. He turned that right around. He asked all the right questions instead of telling me what I wanted. He called me back as he promised and kept in touch through the whole process. His salesmen, Will, was excellent at finding the next question, he never hesitated or made assumptions. They shop was clean and the all salemen during my wait were pleasant. And the car I wanted just came in. They were so intent on making sure I didn't have to wait till Monday to pick it up, they sent me out for a good size bill lunch while I waited. I read the other reviews and see nothing on what they are talking about. And I will be the first to say that I pretty much knew all the features of the car before going in. So I didn't and had no intentions on testing their knowledge. And from what I read of the other reviews it sounds like they knew what they wanted too, they just wanted to test their salesperson. I would think that the MINI is an enthusiast car, and its buyers are usually ones that know something about the car. I'm glad the sales staff didn't treat me like an idiot and waste my time with telling me things I knew. I have not performed any service on my vehicle yet. I will be taking it there though. And I'll see about the other reviews. More