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MINI of Annapolis

Annapolis, MD

4.8
304 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 304 reviews

October 15, 2024

They were so helpful and accommodating ! ! I walking in hoping for a car and drove away with a beauty! Chris was great with keeping in touch and setting up my appointment. Roberto seemed the More

by kelleyo64
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Oct 18, 2024 -

MINI of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

I didn’t have a lot of interaction with the dealership just to visit once. Salesman Chris, who I interacted with was exceptionally responsive. I do think Chris’s boss was pushing me to come in and was mak More

by charrese
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell 5 stars
Oct 13, 2024 -

MINI of Annapolis responded

Hello Charrese, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (410) 349-9312.

October 10, 2024

Work was performed promptly and the waiting area was clean and useful for working. Thank you. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 13, 2024 -

MINI of Annapolis responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 02, 2024

Have dealt with them only on service matters but they have done the work well and on time. The employees who liaise with customers on service matters are really good to deal with. More

by BMcG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Oct 05, 2024 -

MINI of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

Excellent very responsive service! The representative did a great job managing the immediate issue with parts. More

by lisamiddleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Sep 29, 2024 -

MINI of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Bryan is the one ALWAYS going above and beyond for his clients! Thank you Mini of Annapolis. More

by Claudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Sep 29, 2024 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. Thank you, and have a fantastic day!

September 20, 2024

Brian is always friendly and he listens to my concerns. It’s a pleasure getting my car serviced at this location. More

by Wilsonhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 22, 2024 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Service is always fast and high quality with excellent service schedulers and technicians. Wait room is very nice with TV and coffee. More

by bpm64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 07, 2024 -

MINI of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

I bring my car to this location for 1 main reason Robert Kozora, he is a great service advisor, always very helpful and I never feel like I am being taken advantage of. Thanks Robert for everything. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Aug 31, 2024 -

MINI of Annapolis responded

Hi Rick, we're happy you found our staff to be supportive during your experience here at MINI of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Always pleasant and friendly. Prompt and reliable service. Nice waiting area with internet and snacks. More

by terissa444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 29, 2024 -

MINI of Annapolis responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!