MINI of Annapolis

Great service. Scheduling was easy online and the work was done quickly and with good explanations of service. Scheduling was easy online and the work was done quickly and with good explanations of service. More

I had a safety recall service performed, and waited on the premises. A free car wash was a nice extra. the premises. A free car wash was a nice extra. More

I went to the service department for a minor recall repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even washed my car! Their waiting room is spotless and comfortable. All in all, a pleasant experience. More

Chris was patient, pleasant and knowledgeable. He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or wo He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or worn out but excitement. More

I had a great experience. This is the second car I’ve purchased from MINI of Annapolis. This is the second car I’ve purchased from MINI of Annapolis. More

Scheduling is simple. Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle app but apparently it was out of warranty by the time I made it in. Never received a call from them and manager would not honor the warranty. Provided contact information but they never called they just emailed. The sales department did call multiple times to try and sell me a new one or ask if I was interested in selling my vehicle. Very disappointed since they merged. More

Even on a busy Saturday, my service was done quickly and under the time estimate they gave me! under the time estimate they gave me! More

I have not physically been at the dealership ( I contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by Christian to the scheduling of the transport of my “CPO” Mini, every interaction with Mini of Annapolis has been “world class”! Thank you for being an amazing example of “world class” service! More

Ben Williams is a Master MINI Technician across 3 generations of the MINI BRAND He has worked on two of those generation models for.me for over 10 years. He is the reason my customers come back and generations of the MINI BRAND He has worked on two of those generation models for.me for over 10 years. He is the reason my customers come back and upgrade their model - they trust his work. More

Very welcoming dealership. Pleasant and knowledgeable staff who take the time to make sure all questions are answered Pleasant and knowledgeable staff who take the time to make sure all questions are answered More