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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
346 Reviews
Call Dealership (855) 997-0436
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21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 346 reviews

March 18, 2025

The dealership has always done our annual PM on our Mini. They are first class in customer interaction and experience. More

by Clarkspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 21, 2025 -

MINI of Annapolis responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

There’s always customer friendly been coming there for a while and the guys are very pleasant More

by libbymorris147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy today. I don’t know his name, but Brian is usually the one.
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Mar 22, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2025

Very sufficient. They guarantee that thejob gets done.customer service was very polite . Done in a timely manner More

by my05vw@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 18, 2025 -

MINI of Annapolis responded

Hello, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 13, 2025

Great job diagnosing car. Trustworthy. We travel from Delaware to get good service here because we cannot find someone who knows what they are doing working on a mini near us More

by Golfgirl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Mar 14, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2025

I bought my beloved MINI from this dealer and I am very satisfied with their service More

by KD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasheed Idowu
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Mar 16, 2025 -

MINI of Annapolis responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

My Tech made all the difference. Hw was extremely professional, accommodating and took time to explain everything to me. More

by Duke56Oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Report | Print
Mar 09, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Excellent customer service, I like how Cory Schweitzer ( the device advisor) explained everything, always happy to take my vehicle there because I know is in good hands More

by Irina Donnawell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Ordeno,
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Mar 03, 2025 -

MINI of Annapolis responded

Irina, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Great service every time I have gone. The only ones I let touch my car. "JP" is the best! More

by Mini Owner 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
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Feb 28, 2025 -

MINI of Annapolis responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 24, 2025

Always well taken care of here! Quick service, and always willing to keep me informed of any issues that may arise. Always courteous, and fun...like my car. More

by ToniD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Report | Print
Feb 24, 2025 -

ToniD responded

Always well taken care of here! Quick service, and always willing to keep me informed of any issues that may arise. Always courteous, and fun...like my car.

Mar 11, 2025 -

ToniD responded

Always well taken care of here! Quick service, and always willing to keep me informed of any issues that may arise. Always courteous, and fun...like my car.

February 23, 2025

Brian is always friendly and professional. He keeps me up to date with any work being done and is very kind and patient with my questions. I have always been very happy with Mini of Annapolis More

by LoveMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Feb 24, 2025 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. We can't wait to see you again, have a great day.

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