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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
366 Reviews
Call Dealership (855) 997-0436
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21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 366 reviews

May 13, 2025

My visit was excellent the staff was very professional and extremely helpful. I’m always greeted like a valued customer. More

by Greg’s Mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membrano, and Daniel Anderson
Report | Print
May 16, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

Definitely the best Mini dealership in the DMV. Everything was insanely efficient and went smoothly. Pricing was fair, the process was fast, absolutely no complaints. More

by supertom3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christ Mitchell
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May 12, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

I'm very disappointed, not with my service representative, the whole experience from roadside protection to dealership?! More

by michellesadler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
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May 09, 2025 -

michellesadler10 responded

I was disappointed by my dealership, and roadside protection, this is 2nd car I purchased @ Mini Of Annapolis!!!

May 14, 2025 -

MINI of Annapolis responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at efischer@mybmwannapolis.com so we can work toward a resolution. Eric Fischer Service Manager BMW and MINI of Annapolis 443-603-0520 efischer@mybmwannapolis.com

May 09, 2025

The sales guy seemed nice in person but he came short with paperwork, follow up and not remembering things. Not very organized and didn't keep his promises. Very disappointed. More

by MinicooperMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
May 14, 2025 -

MINI of Annapolis responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Dan Bailey General Sales Manager BMW/MINI of Annapolis 443.603.0573 Direct dbailey@group1auto.com

May 01, 2025

If your looking for a Mini, go see Chris Mitchell at Mini of Annapolis. Best sales guy around More

by smrog31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell, Alexis
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May 02, 2025 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 26, 2025

Quick service, friendly advisers, quality work. A bit pricey but I trust going to a mini dealership More

by glodolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 28, 2025 -

MINI of Annapolis responded

Hello Glodolan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Friendly, fast service. Dropped my Mini off for a scheduled appointment and it was done early! More

by laurel.e.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 28, 2025 -

MINI of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

The dealership exceeded my expectations. The video from the tech was really helpful. The tech even took time to explain the work performed when we picked up our car, More

by Frankmathias050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia Manzo
Report | Print
Apr 28, 2025 -

MINI of Annapolis responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Staff was friendly, informative, and knowledgeable. Kept me informed of every step along the process. Returned a clean and fresh car to me. More

by erikatracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 27, 2025 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Very professional. they got me an appointment right away. The car was ready very quickly! All good More

by nanda0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Apr 25, 2025 -

MINI of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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