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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
346 Reviews
Call Dealership (855) 997-0436
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21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 346 reviews

August 16, 2023

When I called the service department to check status on my service. it was totally impossible to get ahold anyone on the phone. The phone system is terrinle and very frustrating. The robot just keep More

by lloydj
Recommend Dealer
No
Employees Worked With
Robert K
Report | Print
August 14, 2023

Always awesome service. Employees are very helpful and courteous. I drive an hour away for their services. More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Aug 26, 2023 -

MINI of Annapolis responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

Everyone was clear and concise, they showed me what I wanted to see and explained everything about each feature More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot
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Sep 01, 2023 -

MINI of Annapolis responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Friendly, informed, efficient service - place is great for working while waiting for your car. And my car was sparkling once done! More

by Jrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Aug 14, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

This dealership is one of the best in this area. Very knowledgeable Service representatives and technicians. They are so up on technology my rep can tell me what going on with my car. More

by Gwenda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozar and his tech Benjamin
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Sep 03, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 31, 2023

My appointments are always quick and effective. Technician and service personnel really are professional and honest in their vehicle assessments and cost estimates. Thank you again for your great More

by phigginb87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Juskelis
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Aug 02, 2023 -

MINI of Annapolis responded

Thank you so much for your positive comments about MINI of Annapolis!

July 31, 2023

Absolutely AMAZING customer service! Roberto is the best salesman we have ever worked with. Highly recommend Roberto and this dealership. More

by jamie.anne.baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
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Aug 02, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 30, 2023

My service advisor is always friendly and helpful as is the whole staff from beginning to end. More

by Briandnete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Aug 02, 2023 -

MINI of Annapolis responded

We are glad we could help!

July 30, 2023

Great Staff, Bryan assisted me via telephone my mini was towed in. GREAT service keeping me in the loop 💯. My mini was repaired & ready the sane day. Great Service team. Thank You !!! More

by cberry510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYAN
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Aug 02, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your recent experience with us!

July 21, 2023

Always friendly, always helpful. This is my 3rd Mini and Annapolis is the place to go. More

by cbhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Aug 01, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your experiences with us!

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