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MINI of Annapolis

Annapolis, MD

4.8
311 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 311 reviews

June 21, 2023

Awesome customer service and everything is done in a timely manner, plus the quality of service and work you can’t beat. Highly recommend! More

by Brtruett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 24, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Very easy to schedule and nice people llano go back again. Cory was helpful. Thanks More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 21, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

They did a nice job and didn’t try to sell me extra stuff. Having the car cleaned inside and out was a nice bonus. And it was all free because I didn’t have any major issues. I’m very satisfied. More

by jrosicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jun 10, 2023 -

MINI of Annapolis responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

Good car buying experience with Roberto. Very patient. Not rushed. All questions answered. No high pressure sales. More

by c.j.morris369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto. 5 stars.
Jun 07, 2023 -

MINI of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Very responsive and great maintenance they always take great care of my car and they have competitive pricing More

by Jayreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deontae Ben robert
Jun 07, 2023 -

MINI of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 17, 2022

Grant Maurer was a sincere pleasure to work with. We were in the market for a used MINI and Grant was very helpful with understanding our specific needs. He respectfully kept in touch and finally found the p More

by ask4ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Maurer
Jan 19, 2022 -

MINI of Annapolis responded

Thank you Ron ad Myra for your kind words for Grant! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

November 05, 2021

Tim was great! Set up a test drive with ease! Made the whole process from seeing the car online to driving off the lot really smooth! More

by AllyTrav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Gleason
Nov 09, 2021 -

MINI of Annapolis responded

Thank you, Ally, for your kind words for Tim! We thank you for your business and look forward to your next visit!

October 26, 2021

We had the best experience purchasing our Mini at Mini of Annapolis! The entire crew there is amazing! Our Salesman, Tim Gleason was the best. Very patient and very professional! We were very pleased with th More

by dorolea.78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gleason
Oct 26, 2021 -

MINI of Annapolis responded

Thank you for your kind words for Tim! We thank you for your business and look forward to your next visit!

October 22, 2021

Worked with Tim Gleason. Took no more than 1/2 hr to lease the car with options provided over the phone. Excellent Service. Tim delivered the car to me as well; I live more than 50 miles away. More

by Mudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Gleason
Oct 26, 2021 -

MINI of Annapolis responded

Thank you, Mudi, for your kind words for Tim! We thank you for your business and look forward to your next visit!

October 21, 2021

Had the pleasure of working with Tim Gleason early spring this year. Much of the work was done via e-mails and texts, and when I arrived at the dealership Tim had everything ready for me to sign. Tim went ou More

by Klkona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Oct 22, 2021 -

MINI of Annapolis responded

Thank you for your kind words for Tim! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

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