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MINI of Annapolis

Annapolis, MD

4.8
311 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 311 reviews

July 31, 2023

My appointments are always quick and effective. Technician and service personnel really are professional and honest in their vehicle assessments and cost estimates. Thank you again for your great More

by phigginb87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Juskelis
Aug 02, 2023 -

MINI of Annapolis responded

Thank you so much for your positive comments about MINI of Annapolis!

July 31, 2023

Absolutely AMAZING customer service! Roberto is the best salesman we have ever worked with. Highly recommend Roberto and this dealership. More

by jamie.anne.baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 02, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 30, 2023

My service advisor is always friendly and helpful as is the whole staff from beginning to end. More

by Briandnete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Aug 02, 2023 -

MINI of Annapolis responded

We are glad we could help!

July 30, 2023

Great Staff, Bryan assisted me via telephone my mini was towed in. GREAT service keeping me in the loop 💯. My mini was repaired & ready the sane day. Great Service team. Thank You !!! More

by cberry510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYAN
Aug 02, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your recent experience with us!

July 21, 2023

Always friendly, always helpful. This is my 3rd Mini and Annapolis is the place to go. More

by cbhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 01, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your experiences with us!

July 13, 2023

Staff is friendly and efficient. Cory is a great help. The mechanics keep him informed and in turn he keeps me up to date. Thx! More

by mzquadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory - 5 stars, Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Aug 14, 2023 -

MINI of Annapolis responded

It is our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Cory and the service staff for their dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

July 11, 2023

Have always been clear and thorough with explanations of what’s needed. Prompt attention and quick turnaround. More

by Gmcecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 28, 2023 -

MINI of Annapolis responded

We are so pleased you enjoyed your visit to MINI of Annapolis!

July 03, 2023

Easy to schedule service, explained entire process, kept me informed and accurate estimate provided of complete service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 28, 2023 -

MINI of Annapolis responded

We appreciate your positive review about your recent experience with us!

June 27, 2023

This is my third MINI and my fourth dealership. By far the best service in my 15 years of MINI ownership. Never before have I had effective, timely and excellent service at a reasonable cost. My MI More

by gloriamgarciaramos
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian medrano
Jun 30, 2023 -

MINI of Annapolis responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!

June 23, 2023

Bryan has always been the best service manager for me during the long life of my mini. He works hard to get the best outcome for whatever i come to dealership. More

by ccvoorhees8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 27, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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