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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
311 Reviews
Call Dealership (855) 997-0436

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 311 reviews

February 02, 2024

Friendly, fair and accurate, e. g. about experience with electric cars. Resolved a misunderstanding about service charges quickly and fairly. More

by Lijinskys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mini service manager
Report | Print
Feb 06, 2024 -

MINI of Annapolis responded

We're thrilled to hear that you found our dealership to be friendly, fair, and accurate, especially regarding our experience with electric cars. Additionally, it's great that we promptly and fairly resolved any misunderstandings about service charges. Thank you for choosing us, and we appreciate your positive review!

February 01, 2024

Excellent service once again! I really appreciate the support, especially the last minute loaner car service. More

by lballen69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 02, 2024 -

MINI of Annapolis responded

We're delighted to hear that you received excellent service, and we appreciate your kind words! Providing last-minute loaner car service is all part of ensuring your satisfaction. We value your continued support and look forward to serving you again!

February 01, 2024

The Annapolis Mini team is incredible. I was running up against my mileage for an oil change and I called and they got me in same day. The service rep and technician stayed a few minutes More

by 08.julep-gazers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno, John Garcia Manzo
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Feb 04, 2024 -

MINI of Annapolis responded

We're delighted to hear that MINI of Annapolis provided you with incredible service. It's great that we accommodated your needs, got you in for an oil change the same day, and went the extra mile to provide top-notch service. Safe travels, and thank you for choosing us!

January 31, 2024

Bryan is an incredible agent! He was attentive, helpful and kind when I came in for my MINI service. I appreciate his courtesy and highly recommend this dealership. More

by jasminehilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Membrano
Report | Print
Feb 02, 2024 -

MINI of Annapolis responded

Thank you for sharing your positive experience with Bryan! We're delighted to hear that he provided attentive, helpful, and kind service during your MINI service visit. We appreciate your recommendation, and thank you for choosing our dealership!

January 30, 2024

Outstanding! !! Elliott is great. Attentive, helpful. I bought many cars over years but this was the best experience and hustle free ever buying a car More

by Giurfag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott
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Feb 01, 2024 -

MINI of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

Professional service - Work as promised with succinct details as to what needed to be done. More

by Susane859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
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Jan 31, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 27, 2024

Ayan Teel is the most friendliest and patient salesperson I've met thus far! He really worked with me to get the car I wanted for the price I needed! Thank you Ayan! More

by oh2iseu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel, Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
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Jan 30, 2024 -

MINI of Annapolis responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 20, 2024

Great service. Good communication. Waiting room is nice and accommodating, staff does a great job of explaining any issues. More

by jzavakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Jan 23, 2024 -

MINI of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Efficient, knowledgeable, accommodating, clean. Sales team friendly, not over-zealous, well informed. Conveniently located off highway. More

by Subotil24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel
Report | Print
Jan 23, 2024 -

MINI of Annapolis responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 15, 2024

Service diagnosed an unexpectedly difficult electrical issue that was causing headlight problems. It took some detective work, but it appears that all is well. Thanks for getting to the bottom of the my More

by mrrrkross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Mini service advisor.
Report | Print
Jan 19, 2024 -

MINI of Annapolis responded

It's great to hear that our service team was able to diagnose and address the difficult electrical issue causing headlight problems in your vehicle. Electrical issues can indeed require some detective work, and it's commendable that we were able to get to the bottom of the mystery. Safe travels with your well-maintained vehicle!

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