Back

MINI of Annapolis

Annapolis, MD

4.8
440 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

Directions

By Type

Showing 440 reviews

March 24, 2026

Very smooth experience. Tyler was great to work with. He answered all my questions and was very patient. More

by Elizabeth_pawlowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 27, 2026 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2026

Bryan is the greatest service rep! He never pressures you into getting work done on your vehicle but rather gently alerts you when something needs immediate attention. I've been wo More

by Beebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 22, 2026 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Retention of seasoned staff makes a world of difference. Courtesy and professionalism always on display. More

by jacquelynboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membrino
March 01, 2026

Great customer service, no long wait, good response time and great communication. Keep up the great work. More

by nytiki10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 04, 2026 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 26, 2026

Bryan was very customer friendly. I’m thankful a shipment of tires arrived today. The folks were able to put a new tire on in no time. No time is compared to not having to leave M More

by gbowief
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 01, 2026 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 21, 2026

Parsa was very helpful in selling my new mini cooper convertible to me. I was able to go for a test ride to be sure I liked the mini. More

by KATHYPARKS10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parsa Akbari
Feb 25, 2026 -

MINI of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2026

The service department is superb, top notch. Corey has been the service advisor I’ve had since I purchased my Countryman. He’s professional, courteous and thorough. More

by Dmangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Feb 22, 2026 -

MINI of Annapolis responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

The dealership is ok…. My service rep Brian was pretty awesome. Should be commended that’s it More

by Stan Richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian….. He’s pretty awesome
Feb 20, 2026 -

MINI of Annapolis responded

Hello Stan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2026

Always wonderful. Very pleased with service hours on Saturday. Able to change battery on maintence visit. More

by bjudge_uscg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BMW service desk for Mini
Feb 19, 2026 -

MINI of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2026

Justin the service advisor is awesome Mika the service tech gave a thorough vehicle inspection report, including recommended items that need addressed. Great waiting area ,l More

by Reddog003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (service advisor)
Feb 19, 2026 -

MINI of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

1
...