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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
379 Reviews
Call Dealership (855) 997-0436
View Awards

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 379 reviews

July 10, 2025

This is my second time purchasing a Mini from this location. The staff is knowledgeable about their cars and available to answer questions. More

by rxangel05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parsa
Report | Print
July 09, 2025

The service was prompt, thorough and courteous. The staff seemed knowledgeable and eager to get the work done in a timely manner, since I chose to wait while the service was done. More

by Wjhooven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Report | Print
July 05, 2025

Always professional! It is wonderful to walk in and see familiar faces every visit. My vehicle is always returned tidy and in a timely manner. More

by AGKenny2010
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Report | Print
Jul 07, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2025

My initial impression was wondering, however after our deal was completed things went in a different direction. We were told that the car would not be ready for a few days, which was not an issue for us. More

by tyat3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parsa
Report | Print
Jul 01, 2025 -

MINI of Annapolis responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.   Dan Bailey, General Sales Manager MINI of Annapolis - dbailey@group1auto.com

June 27, 2025

Great experience! Took my car right in time, provided text updates and a video of my car’s overview, narrated by the tech who performed the service. Battery replaced More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jun 30, 2025 -

MINI of Annapolis responded

Hello Val, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

Great place to shop for vehicles and top flight services… My go to shop for sure! More

by Mannie Fresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jun 28, 2025 -

MINI of Annapolis responded

Hi Mannie, we are so happy to read such a great review about MINI of Annapolis! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2025

Great service and attitude always. I have bought 2 cars there and always bring in for service More

by cbhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membrano
Report | Print
Jun 25, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

It seems they're constantly improving service, look. It's just a good environment. Customer service is on point. More

by wjcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Jun 23, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Very happy with the Mini/BMW dealership in Annapolis. Easy to book appointments for service. Communication from the service team is effective. More

by JKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 20, 2025 -

MINI of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2025

Great dealership and customer service. They are always professional and very knowledgeable when explaining what needed to be done to my mini. Cory gave Excellent customer service from More

by CHIROSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Jun 17, 2025 -

MINI of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

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