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MINI of Annapolis

Annapolis, MD

4.8
304 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 304 reviews

December 18, 2024

Very pleasant to deal with and no pressure to make purchase. Would recommend if you are in the market for a Mini. More

by Jeflaw2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
Dec 20, 2024 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Service Advisor, Brian Membrino, is a reliable source of best practices for keeping my vehicle in top running condition. More

by Jacquelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Membrino
Dec 21, 2024 -

MINI of Annapolis responded

Hi Jacquelyn, thank you for your kind review; we are happy to pass along your comments to Brian here at MINI of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

My first service call for the Mini. Very smooth! Cory was professional, and helpful. Car wash when finished was a nice touch. More

by Wallace
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Dec 14, 2024 -

MINI of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Annapolis! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2024

Both Dan & Brian were very professional in responding to all my questions & answered so I fully understood what work needed to be done. I was treated with respect & extreme kindness & assistance. This was More

by Andrea Lister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan& Bryan front desk for paying bill., Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Dec 12, 2024 -

MINI of Annapolis responded

Hi Andrea, we are so happy to read such a great review about MINI of Annapolis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Cory was very nice and professional, and the work didn’t take too long. Also liked getting the video of the vehicle assessment More

by Pwillsey3211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Dec 08, 2024 -

MINI of Annapolis responded

Hi, we are very happy Cory could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Courteous, informative and honest. Does not try to sell you any service you don’t need. Been going there for 22 years. Great service department! More

by Jen51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Dec 20, 2024 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Daunte was great to work with. He estimated the wait of 2 hrs to complete and texted me when my Mini was headed to the car wash! He was both friendly and knowledgeable! He explain More

by JoanieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Butler
Dec 02, 2024 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2024

Chris and Tim are awesome! Will work with them again, they went out of their way to make sure the transition was seemless and was in and out of the dealership in no time! More

by adavis.mcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chis
Dec 02, 2024 -

MINI of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris and Tim here at MINI of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2024

Service department was great. They are fast and dependable. I always get the appointment requested and I trust their work. More

by Keaneme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Nov 30, 2024 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

The service advisor Bryan kept me informed and was very helpful in getting me back on the road More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 25, 2024 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Bryan! Please don't hesitate to reach out to us if there's anything more we can do!

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