MINI of Annapolis

Great customer service, no long wait, good response time and great communication. Keep up the great work. and great communication. Keep up the great work. More

Bryan was very customer friendly. I’m thankful a shipment of tires arrived today. The folks were able to put a new tire on in no time. No time is compared to not having to leave M I’m thankful a shipment of tires arrived today. The folks were able to put a new tire on in no time. No time is compared to not having to leave Mini overnight. The time Bryan stated was the time Mini was ready! I have always patronized Mini of Alexandria , but as of today, Mini of Annapolis will be Mini’s new service center. Thank you for making the process easy and comfortable. Mini and I really appreciate it! She likes the bath too! You returned her spiffy clean! Thanks again to Bryan and all who serviced Mini today. Ms. G. Bowie More

Parsa was very helpful in selling my new mini cooper convertible to me. I was able to go for a test ride to be sure I liked the mini. convertible to me. I was able to go for a test ride to be sure I liked the mini. More

The service department is superb, top notch. Corey has been the service advisor I’ve had since I purchased my Countryman. He’s professional, courteous and thorough. Corey has been the service advisor I’ve had since I purchased my Countryman. He’s professional, courteous and thorough. More

The dealership is ok…. My service rep Brian was pretty awesome. Should be commended that’s it My service rep Brian was pretty awesome. Should be commended that’s it More

Always wonderful. Very pleased with service hours on Saturday. Able to change battery on maintence visit. Very pleased with service hours on Saturday. Able to change battery on maintence visit. More

Justin the service advisor is awesome Mika the service tech gave a thorough vehicle inspection report, including recommended items that need addressed. Great waiting area ,l tech gave a thorough vehicle inspection report, including recommended items that need addressed. Great waiting area ,l More

Always so friendly and professional. Love it here! They are great about communicating as well! Love it here! They are great about communicating as well! More

MINI of Annapolis is excellent in service and sales. Bryan in the service department has provided exceptional customer service since my purchase in 2023. From the diagnostic evaluation to understanding Bryan in the service department has provided exceptional customer service since my purchase in 2023. From the diagnostic evaluation to understanding what work is required I have been impressed with the services received. Daniel Anderson was an equally effective representative of this dealership when I leased and then purchased my “22 Clubman. And when my car was damaged from a hit and run Rachel Jocus head of the collision unit at the Annapolis dealership was the absolute best in handling the situation. Thank you to all. Most appreciative of great customer service in a world where it’s no longer a given expectation. More