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MINI of Annapolis
Annapolis, MD
365 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 365 reviews
May 29, 2025
I made an appointment, showed up early and due to construction and missing signage, was at the wrong building. No one tried to assist me. Finally a sales person asked what I needed and directed me to construction and missing signage, was at the wrong building. No one tried to assist me. Finally a sales person asked what I needed and directed me to another building. Again, no immediate assistance or greeting upon arrival. Once checked in it took 30 minutes for my vehicle to go into service. A 90 minute appointment turned into 4 hours because a service appointment is only to check in with a service tech and doesn’t guarantee when your car will be worked on. Will look for a new dealership for my next service. Very disappointed with the timeliness of service at this location. More
by cots.dried_4j
Employees Worked With
Dontae
May 28, 2025
I'm very pleased with my first visit to the service department at Mini of Annapolis. I took my car for its annual check-up, and was greeted by Bryan who was friendly and professional. Within an hour, department at Mini of Annapolis. I took my car for its annual check-up, and was greeted by Bryan who was friendly and professional. Within an hour, I received the video inspection and the entire check-up took only two hours. I'm very happy with the service my Mini and I received today - thanks Bryan and Mini of Annapolis!! More
by kjacks52
Employees Worked With
Bryan, Service Advisor and service technician
May 22, 2025
Annapolis dealership is customer focused, and have a wide variety of available cars. From my salesperson, sales manager and finance manager, my experience was outstanding. variety of available cars. From my salesperson, sales manager and finance manager, my experience was outstanding. More
by Dotfowler
Employees Worked With
Roberto Brown
May 19, 2025
The service department at Mini of Annapolis is absolutely the best! My service advisor, Bryan Membreno, was very professional and kept me in the loop as my Mini was being serviced. the best! My service advisor, Bryan Membreno, was very professional and kept me in the loop as my Mini was being serviced. More
by bapiatt
Employees Worked With
Bryan Membreno (service advisor)
May 14, 2025
I was a loyal customer of a different Mini dealership, but Mini Annapolis gave me way better prices and service, had more inventory, and I will be coming back for future leasing needs! but Mini Annapolis gave me way better prices and service, had more inventory, and I will be coming back for future leasing needs! More
by Myma
Employees Worked With
Roberto Brown
