MINI of Anchorage

I love free service! There may be times and places where if you have a deal for free service (like my first 36,000 miles on my MINI), you could experience less than the se There may be times and places where if you have a deal for free service (like my first 36,000 miles on my MINI), you could experience less than the service you get with $$. Not so at MINI of Anchorage. I've always felt that their service to me was the most important thing to them at the moment. When a mistake is made (visit 1), a tech had a badly calibrated tire gauge and they recorded my mileage incorrectly, and (visit 3), my brand new wipers were replaced (scheduled) despite the service manager's note on the order (I got them back). It's the clear effort to correct an error, which is now almost avoidable when you strive for hundreds of little details in perfection. More

good experience they took care of the items i needed in a fast and friendly way - that is the best compliment in my opinion - i will be back. they took care of the items i needed in a fast and friendly way - that is the best compliment in my opinion - i will be back. More

Service Department Visit My service light came on so I took my MINI down the the dealership to be worked on. They answered all of my questions and were very friendly. The whol My service light came on so I took my MINI down the the dealership to be worked on. They answered all of my questions and were very friendly. The whole process was very quick and painless. Thank you guys! More

A marvelous car, with a noteworthy company Take a MINI for a test drive, and you'll fall in love after your first turn. Be prepared for your love to grow for your car even further with the exce Take a MINI for a test drive, and you'll fall in love after your first turn. Be prepared for your love to grow for your car even further with the exceptional service offered by Mini of Anchorage! Nothing is better than grabbing your car after something as basic as a routine oil change to find it sparkling clean and house in the warm heated garage at the dealers. When you own a MINI, you don't just own a car...you own an entire experience. MOTOR ON! More

Like buying a car from family After saving for years and finally coming to that exciting time to purchase my dream car I was a little apprehensive about going to the dealer. Donny After saving for years and finally coming to that exciting time to purchase my dream car I was a little apprehensive about going to the dealer. Donny and all the crew were wonderful! Friendly, kind, funny, made us feel "right at home" and made the experience enjoyable and not stressful at all. Drove away in my awesome little MINI felling like a part of the family! Thanks to everyone for wonderful customer service! More

Great Service I needed a replacement car asap. I enquired about Minis and received a prompt response from Robert Mill. He was very knowledgeable and worked with me I needed a replacement car asap. I enquired about Minis and received a prompt response from Robert Mill. He was very knowledgeable and worked with me negotiating a price I could afford. He went out of his way to help me in my car purchase, offering to meet me at the airport etc. There was no pressure to but a car at any time and everything was handled ahead of time so all I had to do was sign all the paperwork and drive my new car home. Very enjoyable experience. I would not hesitate to recommend Mini of Anchorage to anyone. More

Balky Starting Issue Resolved. ISSUE: 2008 MiniCooper ClubmanS had balky starting issue PRO: Mini spent significant time and resources attempting to diagnose and resolve the pr ISSUE: 2008 MiniCooper ClubmanS had balky starting issue PRO: Mini spent significant time and resources attempting to diagnose and resolve the problem, which was ultimately identified as the hi pressure fuel pump. Once started, driving characteristics did not indicate that the pump was the problem. MINI covered all expenses except one extended warranty deductible and one set of replacement spark plugs. I believe MINI was very generous in assuming responsibility, and expense, of numerous diagnostic procedures. Also performed a factory recall while servicing vehicle. Bill, and later Don, kept me informed about progress throughout the process. Thanks to the Warranty Manager for his involvement. CON: Took two trips to MINI and more than 10 weeks out of service to diagnose and complete final repair. Fortunately for me, the Mini was not my daily driver and I told MINI to keep the car until it was fixed. More

Great service, quality operation start to finish. Scheduled for a factory recall for older model Mini, parts were ordered and installed on scheduled date, loaner vehicle provided even though service Scheduled for a factory recall for older model Mini, parts were ordered and installed on scheduled date, loaner vehicle provided even though service didn't take that long. Hassle free and an enjoyable experience ;-) More

Great MINI service experience I appreciate that Don was able to get my MINI in for service very soon. He was extremely friendly and offered a shuttle ride and a loaner vehicle so I I appreciate that Don was able to get my MINI in for service very soon. He was extremely friendly and offered a shuttle ride and a loaner vehicle so I could get to and from work. Before I left, Don went over the service my MINI required in detail and answered my questions. She's driving great and I continue to be a satisfied MINI of Anchorage customer! More

Personal service From making a service appointment to picking up my car I received the best care and attention to detail. Bill made sure my car was done right and on t From making a service appointment to picking up my car I received the best care and attention to detail. Bill made sure my car was done right and on time. Motor on! More