MAG Volvo

Great Service Bruce Trimbur was a wonderful salesman to work with. He was very thorough with information. Great selection of cars to look at and to test drive. Bruce Trimbur was a wonderful salesman to work with. He was very thorough with information. Great selection of cars to look at and to test drive. More

Bad Service - Incompetent I brought my Volvo into MAG Dublin and from the start I got the run around. The fix was supposed to be easy (headlight bulb replacement and driver tur I brought my Volvo into MAG Dublin and from the start I got the run around. The fix was supposed to be easy (headlight bulb replacement and driver turn signal). I had aftermarket LED light bulbs in my car which they wouldn't guarantee would work after they replace with LED bulbs. Frank (service center rep) also said I would have to buy a new set of LED lights myself for them to install them, which I should not have to do. Regretfully, I took their advice and had them put halogen bulbs in both headlights. They proceeded to tell me the turn signal issue should be related to the aftermarket light (wiring issue) so once they remove the LED wiring connections, it should fix the turn signal issue. WRONG. I went to Valvoline to have them look at my turn signal bulb and within 2 minutes they discovered black tape around the wires connecting to the turn signal bulb. Loose wiring. Easy fix but not according to what Frank told me. On top of that, the headlight internal assembly was not properly latched - and this was AFTER they put the bulb in. So, basically I took the loss from no LED replacement bulbs and had a malfunctioning head light assembly and my turn signal did not get fixed. I actually left with MORE problems than when I got there. Terrible service, incompetent and not customer oriented. I will not come back. More

Went over and above to get me into the car I wanted. Joe Miller exceeded my expectations to find and get me into the exact car that I wanted. Both he and his manager Carlos Dague made it a very transpar Joe Miller exceeded my expectations to find and get me into the exact car that I wanted. Both he and his manager Carlos Dague made it a very transparent process and communication was extremely clear the entire time. I would definitely recommend friends and family to Joe for their future car needs. More

Purchased Volvo On a Tuesday I contacted Volvo sales regarding a vehicle that was just purchased from auction and listed as “just arrived.” The car wasn’t available On a Tuesday I contacted Volvo sales regarding a vehicle that was just purchased from auction and listed as “just arrived.” The car wasn’t available for test drives yet, but I was able to see a comparable model the same day. Joe and Carlos promised to have the car we were interested in available by the weekend. Saturday we test drive it and quickly came to an agreeable price. Thanks Joe and Carlos! More

Great experience Vishal Kumar was great with us. He was extremely thorough, knowledgeable and really made sure we had a great experience. Even after the sale, he wou Vishal Kumar was great with us. He was extremely thorough, knowledgeable and really made sure we had a great experience. Even after the sale, he would take the time to check in with us to ensure everything was well. More

Excellent from beginning to end of trading in my lease and leasing a new vehicle. Leased a new Volvo XC90 t6 Sales , credit staff all great from beginning to end of trading in my lease and leasing a new vehicle. Leased a new Volvo XC90 t6 Sales , credit staff all great More

Vishal Kumar was Great Wonderful help with my wife’s new car Kumar was the best and most helpful guy. Couldn’t have been better. I will be back for sure Wonderful help with my wife’s new car Kumar was the best and most helpful guy. Couldn’t have been better. I will be back for sure More

Top notch service Great experience for us. Kumar was exceptional from the minute we walked into dealership to when we walked out with cx40 few days later. Communication Great experience for us. Kumar was exceptional from the minute we walked into dealership to when we walked out with cx40 few days later. Communication, customer service, attentiveness, relentlessness, patience, listening to our needs were part of the ingredients that made our visit memorable. Thank you Kumar for your personal touch throughout this awesome experience! More

Car shopping Bought the XC40, was able to get a price match, they found the car in an expedited time frame, very good customer service, dependable dealership! Bought the XC40, was able to get a price match, they found the car in an expedited time frame, very good customer service, dependable dealership! More

Wow! Absolutely terrible service! High pressure!! Please save yourself frustrating service and high sales pressure. Unethical service tactics geared only at making money for the dealership. So sad! S Please save yourself frustrating service and high sales pressure. Unethical service tactics geared only at making money for the dealership. So sad! Shame on those who work there that bow to the ownership pressures to rip consumers off. Please don’t take your car here for service! More