MAG BMW of Dublin

They could have ripped me off but didn't. About a year ago (2015), I blew out both driver side tires when backing up too fast and missing a curve. I was sure I had done some horrific damage t About a year ago (2015), I blew out both driver side tires when backing up too fast and missing a curve. I was sure I had done some horrific damage to the undercarriage/suspension. I had my 2007 525xi towed to the MAG dealer in Dublin for repair. They told me that there was no damage to the car other than the need to replace the tires. This would have been a perfect opportunity for a dealer to rip a customer off. If they had said the suspension was damaged how would I know any different? MAG is a good dealership and I will buy my next new BMW from them without hesitation. More

Excellent customer service. Knowledgeable, accessible team. I really appreciate the attention to customer service. The salesperson calls after the sale. They encourage you to come back to the store to ask quest I really appreciate the attention to customer service. The salesperson calls after the sale. They encourage you to come back to the store to ask questions and learn all the car can do. The purchase process was so easy. It feels like the beginning of the relationship not the end. More

A fun experience My husband and I were looking for a new x3 and we stopped in the dealership. John greated us with a smile and answered all our questions. He was frie My husband and I were looking for a new x3 and we stopped in the dealership. John greated us with a smile and answered all our questions. He was friendly, polite and excited to help us. We enjoyed working with him and his follow through was awesome. More

Pleasant experience from start to finish! Upon being introduced to Mark from a referral, I was sure I had found the right dealer. Mark is an excellent salesperson, with an extensive knowledge Upon being introduced to Mark from a referral, I was sure I had found the right dealer. Mark is an excellent salesperson, with an extensive knowledge on all car models at MAG. He is not a pushy dealer, which was ultimately the deciding factor in purchasing as I hate when dealers call you multiple times per week to "check up". I would highly recommend the MAG dealership and dealer Mark Cochran to any prospective buyers. The dealership is clean, inviting, and fun. I will be back for my next car. Thank you again Mark! More

Wonderful Staff Everyone knows that BMW is the Ultimate Driving Machine and the people at MAG BMW were the Ultimate to work with as well. Frank and Ryan were a joy to Everyone knows that BMW is the Ultimate Driving Machine and the people at MAG BMW were the Ultimate to work with as well. Frank and Ryan were a joy to work with and helped me find my new vehicle. The entire MAG BMW staff was friendly, helpful and not "pushy." I recommend working and dealing with MAG BMW. More

Great Cars, Even Better Customer Service Everyone knows that BMW makes great cars. What many may not know is that the MAG staff is excellent: friendly, sincere, and knowledgeable. I recen Everyone knows that BMW makes great cars. What many may not know is that the MAG staff is excellent: friendly, sincere, and knowledgeable. I recently leased a 528iX and had a superb experience working with Scott Snow. The experience was so good, I returned a week later with my wife and she leased an almost identical car. The team at MAG, including Chad, the genius, is committed to providing personalized service and creative pricing. They stand by their word, attend to the details, and are great with follow-up. So, if a BMW is on your wish list, stop at MAG and ask for Scott. More

Hayden Marshall is the best salesman and BMW genius ever!! Hayden provides great service and is so responsive. I bought a BMW 535 recently and Hayden was by far the most knowledgeable and friendly salesperson Hayden provides great service and is so responsive. I bought a BMW 535 recently and Hayden was by far the most knowledgeable and friendly salesperson I have ever had when buying a car. I purchase vehicles often for my company and personally and Hayden has become my favorite person to deal with at any dealer anywhere. Bill Jones President Golden Eagle Insurance More

Go elsewhere for service Service advisors need to learn the meaning of customer service. Service advisors are rude and gruff with little to no people skills. Further, the pric Service advisors need to learn the meaning of customer service. Service advisors are rude and gruff with little to no people skills. Further, the price per hour (for labor) was always high and recently has become ridiculous at $125/hr. More

Incredible Experience We all have a choice to buy from anyone. If you're looking only for price, MAG might be 'a' stop you make. If you're looking for customer service ex We all have a choice to buy from anyone. If you're looking only for price, MAG might be 'a' stop you make. If you're looking for customer service excellence from sales, to sales MGR to marketing to service..there cannot be another place to go. World class organization! Professional, extremely helpful in working to get customers in a car that works for them! The biggest compliment a dealership could have would be 'would I buy from them again?'...resoundlngly - YES!!! Great job! Great Team! More

Horrible and crooked I had an issue under an extended warranty that I took in to get fixed on my Mini Cooper. I had diagnostics done on it from three different places and I had an issue under an extended warranty that I took in to get fixed on my Mini Cooper. I had diagnostics done on it from three different places and all said it was a PRE catalytic part but when I took it to get it fixed, don't you know it all if a sudden became a post catalytic part, they would have to drop the sub frame and it would cost nearly 500 dollars to replace a warranty part??? I couldn't afford it, so I was charged 165 dollars for them to look at it and try to screw me. Never again will I go there. Beware! More