
M'Lady Nissan
Crystal Lake, IL
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A quite wait time A nice quite and clean place to wait for your car to be repaired. The customer service people kept you informed about your car .Thanks A nice quite and clean place to wait for your car to be repaired. The customer service people kept you informed about your car .Thanks More
EXCELLENT PEOPLE THEY KNOW THE NISSAN PRODUCT ARE EXTREMELY HELPFUL. THEY GO THE EXTRA MILE. FRIENDLY . TAKE THE TIME TO LISTEN TO YOUR PROBLEM. TRY THEIR BEST TOSOLVE THEY KNOW THE NISSAN PRODUCT ARE EXTREMELY HELPFUL. THEY GO THE EXTRA MILE. FRIENDLY . TAKE THE TIME TO LISTEN TO YOUR PROBLEM. TRY THEIR BEST TOSOLVE . AN EXCELLENT DEALERSHIP More
Excellent Experience Excellent experience from the time we walked in the door till the time we left Bryan Murphy & Russ Schneider were very helpful and knowledgeable, expl Excellent experience from the time we walked in the door till the time we left Bryan Murphy & Russ Schneider were very helpful and knowledgeable, explained everything we need to know. Neither of them were pushy or acted like they were in a hurry to get the next person in the door, which was very nice and didn't try to sell us something we didn't want. More
Great service On time on budget, great customer service. This quality of service has been going on for over 25 years. Many friend and relatives have bought/leased v On time on budget, great customer service. This quality of service has been going on for over 25 years. Many friend and relatives have bought/leased vehicles from you. More
Excellent Service Dept. I have used this service dept. for more than 10 years. I have never been disappointed. Yes, there were a few "glitches" over the years. But they have I have used this service dept. for more than 10 years. I have never been disappointed. Yes, there were a few "glitches" over the years. But they have always been remedied to my satisfaction. More
Excellent Service Have been customer of this dealership for many years. Have purchased vehicles and had them serviced here. The overall experience has been excellent an Have been customer of this dealership for many years. Have purchased vehicles and had them serviced here. The overall experience has been excellent and would not hesitate to recommend. More
Thanks for the great experience. Thanks M'lady Nissan. Brandon is always so pleasant and helpful and explains everything. I will definitely be bringing my can back to you again. Thanks M'lady Nissan. Brandon is always so pleasant and helpful and explains everything. I will definitely be bringing my can back to you again. More
oil change etc timed service i bt did not take longer than the time quoted even though they were very busy as it was Friday before labor Day weekend, was taking a timed service i bt did not take longer than the time quoted even though they were very busy as it was Friday before labor Day weekend, was taking a little triyyp and wanted the car.tires to be roadworthy, staff is always very helpful when i stop to have some questions(some dumb ones occasionally) answered. i.e. did not know that there were batteries in remote starting key fob, couldn't figure out why the thing would not work. they just smiled very politely and explained it to me and directed me to parts, also informing me of replacement battery cost. turns out my second key- though never used- needed a new battery too. bought it at BatteryPlus .because it was $2 cheaper. More
Amazing staff and service We had the pleasure of buying a car from M'Lady today. Hugo Duran did an excellent job showing us the features on the various vehicles to make sure we We had the pleasure of buying a car from M'Lady today. Hugo Duran did an excellent job showing us the features on the various vehicles to make sure we found the one that was best suited for our needs. Mir introduced himself to us toake sure things were going well Phil took the time to explain. All the instructions and outs of the process and Bryan Murphy made the financing a piece of cake! I cannot say enough about the friendliness and professionalism of the entire staff! I dreaded the process, but everyone involved really put us, the customer first to make this car buying experience easy! More
First time for Nissan I told my husband I thought this car at the grocery store parking lot was cute, he said that is a Juke and he likes them also. He said we can go look I told my husband I thought this car at the grocery store parking lot was cute, he said that is a Juke and he likes them also. He said we can go look, I told him no at least another year before I am ready to trade in my Honda. A week goes by and we go out to eat after work, after a nice dinner I said we can go by Nissan and look at the Juke, just to look closer. We did and Dennis came and talked to us, no pressure just wanting to know what made us come in, etc. Do you know we bought it that night, pleasant experience, wonderful sales staff. My first Nissan, anxious to see how the service staff is and if I end up a Nissan owner only. More