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M'Lady Nissan

Crystal Lake, IL

4.9
1,321 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,321 reviews

September 10, 2016

A quite wait time A nice quite and clean place to wait for your car to be repaired. The customer service people kept you informed about your car .Thanks More

by Lorrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember the name
September 09, 2016

EXCELLENT PEOPLE THEY KNOW THE NISSAN PRODUCT ARE EXTREMELY HELPFUL. THEY GO THE EXTRA MILE. FRIENDLY . TAKE THE TIME TO LISTEN TO YOUR PROBLEM. TRY THEIR BEST TOSOLVE More

by rogue guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dibella, Brandon Mason
September 09, 2016

Excellent Experience Excellent experience from the time we walked in the door till the time we left Bryan Murphy & Russ Schneider were very helpful and knowledgeable, expl More

by Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Russ Schneider
September 08, 2016

Great service On time on budget, great customer service. This quality of service has been going on for over 25 years. Many friend and relatives have bought/leased v More

by Bonnie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Franchek
September 08, 2016

Excellent Service Dept. I have used this service dept. for more than 10 years. I have never been disappointed. Yes, there were a few "glitches" over the years. But they have More

by Anthony Tristano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Franchek
September 08, 2016

Excellent Service Have been customer of this dealership for many years. Have purchased vehicles and had them serviced here. The overall experience has been excellent an More

by Scott T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
September 08, 2016

Thanks for the great experience. Thanks M'lady Nissan. Brandon is always so pleasant and helpful and explains everything. I will definitely be bringing my can back to you again. More

by kitkhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
September 08, 2016

oil change etc timed service i bt did not take longer than the time quoted even though they were very busy as it was Friday before labor Day weekend, was taking a More

by helga seeliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember any names
September 06, 2016

Amazing staff and service We had the pleasure of buying a car from M'Lady today. Hugo Duran did an excellent job showing us the features on the various vehicles to make sure we More

by Strohs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Mir Ali, Bryan Murphy, Phillip Hellstrom
September 05, 2016

First time for Nissan I told my husband I thought this car at the grocery store parking lot was cute, he said that is a Juke and he likes them also. He said we can go look More

by friendhipcarol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
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