
M'Lady Nissan
Crystal Lake, IL
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Repeat Customers Car buying, haggling, hasn't changed in 50 years. With internet access to car prices, this gives the consumer a heads up. We used the TRUE CAR app a Car buying, haggling, hasn't changed in 50 years. With internet access to car prices, this gives the consumer a heads up. We used the TRUE CAR app and it worked to our advantage, beating out M'Lady's Internet pricing. Know up front that a $299.00 vehicle window etching add on is mandatory on all vehicles. My research showed this feature has no credibility, no insurance benefits and is just a money maker for the dealer. The kit is available online for less than $20. As mentioned, we utilized the TRUE CAR app and in the end scored an excellent better than average deal. We worked with Eddie Colville, and he could come across as a little rough around the edges but this didn't intimidate us at all. We are there to buy a car, not look for a dining buddy. The car we were looking at was sold by the time we came back, but Eddie walked the lot looking at new arrivals - finding us an exact match. We also worked a little but with Scott M'Lady. He was helpful as well in finding the right car for us. With the exception of the etching fee, we feel our experience was ok. We walked out with a great vehicle. More
Great Everything was wonderful. My new car is wonderful. The dealership is wonderful. Sales staff is wonderful. No much else I can add a real winner. Everything was wonderful. My new car is wonderful. The dealership is wonderful. Sales staff is wonderful. No much else I can add a real winner. More
Outstanding Professional knowledgeable people to work with excellent customer service. Clean and even had a kids play area they really care about there customers. Professional knowledgeable people to work with excellent customer service. Clean and even had a kids play area they really care about there customers. Everyone I came around was friendly. More
service The service manager was very personable and knowledgable. The suroundings were vry nice while waiting for the service to be comleted. It was alo very The service manager was very personable and knowledgable. The suroundings were vry nice while waiting for the service to be comleted. It was alo very nicee to drive away in a clean car. More
Excellent service Took care of all issues. Some were out of service contract but they fixed for free anyway!! Very friendly and helpful. Washed car after service. Took care of all issues. Some were out of service contract but they fixed for free anyway!! Very friendly and helpful. Washed car after service. More
Leasing new Maxima Procedure was easy, smooth and flawless. This is our second lease from this dealer and we have had great luck both times. Would definitely recommend. Procedure was easy, smooth and flawless. This is our second lease from this dealer and we have had great luck both times. Would definitely recommend. More
Great service Just bought my 2nd Nissan Car from Hugo at M'lady he is a great salesman. I have a great experience and I'm very happy with this new Nissan Maxima 201 Just bought my 2nd Nissan Car from Hugo at M'lady he is a great salesman. I have a great experience and I'm very happy with this new Nissan Maxima 2016. More
Good service Great experience with good customer service. Eddie Colville did a great job and was willing to negotiate. It was a professional experience and I would Great experience with good customer service. Eddie Colville did a great job and was willing to negotiate. It was a professional experience and I would recommend going to him. More
Great Experience My husband and I had a great experience at M'Lady Nissan. Very nice people to work with. I would recommend this dealership for sure! My husband and I had a great experience at M'Lady Nissan. Very nice people to work with. I would recommend this dealership for sure! More
Great Experience! My purchase experience was very nice. relaxed environment, Gave a fair number for my trade and unbelievable incentives. Matt, my sales person was nice My purchase experience was very nice. relaxed environment, Gave a fair number for my trade and unbelievable incentives. Matt, my sales person was nice, listened and was very knowledgeable about the Murano I purchased. worth the stop, you will be pleasantly surprised. More