M'Lady Nissan

Great car buying experience! I had a great experience at M'Lady Nissan. Johnathan, my sales representative, took great care in making sure I was happy with my purchase and walked I had a great experience at M'Lady Nissan. Johnathan, my sales representative, took great care in making sure I was happy with my purchase and walked through many options with me. Great care was taken in just showing the vehicles and was not forced. Incentives were great as well. Scott, the customer service representative, was very nice and answered all questions. Finally, Abe, in financing, sealed the deal on my experience with his friendly disposition and overall great attitude. Overall, very pleasant experience and I would highly recommend! More

We found just what we were looking for at M'Lady Nissan!! We found just what we were looking for at M’Lady Nissan in Crystal Lake! We needed a great, dependable, reasonably priced car. We did a lot of online We found just what we were looking for at M’Lady Nissan in Crystal Lake! We needed a great, dependable, reasonably priced car. We did a lot of online research and decided on the great selection at M’Lady Nissan. We were greeted immediately and were able to test drive a few great cars. They even offered us lunch! We made our decision and they worked with us to get the payment we needed, with oil changes and car washes included. After driving a 14-year-old car, we now have a beautiful, reliable, economical car that we are excited to drive (and a really good idea of what our next car will be)! Our son-in-law will need a car soon and we wouldn’t hesitate to send him to M’Lady Nissan. Thanks, M’Lady Nissan!! More

NISSAN ROGUE SL AWD 2018 Just turned in my wife's Rogue (2015) for a brand new 2018 Rogue SL AWD on Friday, 8/24/18. Thanks to M'Lady again and Scott M'Lady for taking care o Just turned in my wife's Rogue (2015) for a brand new 2018 Rogue SL AWD on Friday, 8/24/18. Thanks to M'Lady again and Scott M'Lady for taking care of us. Another fair lease deal and my wife is very excited with the new features in the 2018 model - remote start, new safety features and other upgrades. This is her third Rogue from M'Lady. Thanks again! More

Doesn't get any easier! Just got back from M'Lady Nissan dealership in Crystal Lake, Illinois with my new Rogue Sport! My husband and I went there this morning to look at th Just got back from M'Lady Nissan dealership in Crystal Lake, Illinois with my new Rogue Sport! My husband and I went there this morning to look at their inventory and were greeted by Scott M'Lady. No pushy sales. Just showed us what we asked for and answered all of our questions. Scott explained that Nissan did not make the car that I wanted in the color I wanted, but showed me a great second choice. I explained that I had another car that I wanted to shop before making any decision. Again, no pressure. My husband and I returned to Nissan an hour later, went for a test drive, and decided to buy from Nissan. We dealt with the manager, the customer service manager, and the finance director. All three could not have been nicer, making sure to answer any questions we had. I ended up with a beautiful new car at a great price. This is my second Nissan and looking forward to a safe comfortable drive. More

Great Experience and Great staff! Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted asap. Jim M'Lady was having a taco day so there was a vendor there that was making fresh tacos. It was awesome! Bought a car and had 3 delicious fresh tacos for lunch! Eddie helped me make sure that I got the right deal for my needs. He went over everything in detail. He even brought over the GM (Mir) to assist. I took a test drive and decided I wanted this car. 2 hours later I was out the door in my new car, filled with a full tank of gas and cleaned. I even get free oil changes at Jim M'Lady for the Altima! Free car washes also. Eddie brought me water, had lunch with me and we went for a ride. Overall great experience. The finance portion went quickly. I would go back and recommend this dealership to all! 10 Stars to Jim M'Lady and its crew. Thank you Eddie and Mir!! More

Salespeople lie Jesse the salesman told us during the buying process, our car came with 3 months of XM radio. After giving us a different car (was a black base Altim Jesse the salesman told us during the buying process, our car came with 3 months of XM radio. After giving us a different car (was a black base Altima, and appeared to be the same; he told us they had several that were identical. We know the one we were given was different because the mileage was different) as we were driving home I tried to activate the XM radio. Of course; THIS Altima didn't have an XM button. My wife went back the next day, and she was repeatedly lied to by the same salesman, and they offered no resolution. Next, I will be writing the better business bureau. Stay away from this dealership. More

2nd Vehicle Lease - another wonderful experience! Another wonderful experience at M'Lady Nissan! This was our second vehicle lease and it was even easier and faster than the our first. We worked Another wonderful experience at M'Lady Nissan! This was our second vehicle lease and it was even easier and faster than the our first. We worked with Eddie Colville, Leasing Manager, and he was great. He was prepared for our appointment with buy-out information for our current lease as we had requested, as well as with information and pricing on a new vehicle. He was efficient, while being thorough, as he zeroed in on our wish list and showed us options, and he's clearly a straight shooter - to the point, no run-around - which was appreciated. Once we settled on a new vehicle, we worked with Abe Alyassir, Finance Manager, who was wonderful. He was thorough and efficient, but also very personable and relatable. He made the process of signing paperwork enjoyable! We will definitely return to M'Lady Nissan in the future and recommend them to anyone looking for a new or used vehicle. More

Nice Guys I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and t I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and they delivered. I am very happy with the service and attention to my needs, I am looking forward to those oil changes. Good Job! More

Friendly, knowledgeable experience. Product knowledge and confidence make for a good car buying experience. Kamil is helpful and friendly from the time you walk in the door till you driv Product knowledge and confidence make for a good car buying experience. Kamil is helpful and friendly from the time you walk in the door till you drive away in your new Nissan. More

Looking for a car for my daughter. Looking for a car for my first time driver daughter. Sales man was very helpful and respectful to let my daughter choose what car fits her needs. He a Looking for a car for my first time driver daughter. Sales man was very helpful and respectful to let my daughter choose what car fits her needs. He also considered the safety feature for my daughter. Automatic break in front of the wheel if she gets too close to another car. More