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M'Lady Nissan

Crystal Lake, IL

4.9
1,324 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,324 reviews

February 07, 2022

Brandon was the most professional and curious person I have met in my life. He went the extra mile when my car was down and my family was in a tight spot. He got a through it and it was effortless for him More

by Mr Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

Brandon was very helpful, friendly and just very outgoing and I appreciate all the hard work he showed and dedication More

by samueletheridge21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

I can’t express to you how much this guy is the best. Very professional and kept me informed, never had to call for an update on my vehicle. Best service I’ve had in the longest time! Thank you Brandon f More

by Shanevandyken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

Brandon m was so excellent with providing services! A true asset to your company! He deserves a pay increase More

by liftedtruckguy132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

Brandon is great he kept me informed of my vehicle during the service visit. Can't wait to work with him again. More

by craycrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

I took my Maxima in for service and Brandon was absolutely amazing to work with. TOP NOTCH. I highly recommend him to anyone I see!! More

by Kbrown2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
October 25, 2021

I particularly want to credit Sal Visconti with locating a second key fob for me when I purchased my recent Nissan Altima. He alleviated a lot of anxiety for me. He was super helpful. More

by jebos
Price
Recommend Dealer
Yes
Employees Worked With
Rony Durarte, Sal Visconti
September 05, 2021

Avoid this dealer!!!!!!!!!!!!!! They charging for tinted windows even when they are not on the car also for extra warranties even if you do not want to take They add $1500 to price we agree It's a jo More

by wojtek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaudia , Mir Ali, Bryan Murphy, Randy Delrosario
August 08, 2021

We had a lease and traded it in. They worked very hard with us until we had the car and deal we were happy with. I appreciate their hard work. More

by snc5461
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Nathan Rodriguez, Bryan Murphy
Aug 08, 2021 -

snc5461 responded

Thank you for everything!!

Aug 09, 2021 -

snc5461 responded

Thank you for all you have done!!

September 17, 2020

Make sure to take before and after pictures of your vehicle before entering this Dealer's service. Had my GTR serviced for a flat tire, and when I left I had 2 new dents in my front nose bumper. When More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Mason
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