M'Lady Nissan

M'Lady Nissan responded

Hello Dustin Deal, Thank you for your positive feedback about your experience with M'Lady Nissan. We're delighted to hear that you've consistently had great treatment as a customer and that you love the buying experience at our dealership. It's fantastic that you mentioned Jay Alvarez as someone to ask for. We appreciate your recommendation, and it's customers like you who make our dealership a great place to do business. If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Thank you for choosing M'Lady Nissan, and we look forward to serving you again when the need arises.

M'Lady Nissan responded

Hello robertjchelovich, Thank you for sharing your positive experience with us at M'Lady Nissan. We're thrilled to hear that you received great service and found our staff to be very friendly. Your kind words are greatly appreciated. We're also glad to know that you had a positive experience with our service department. Providing top-notch service in all aspects of our dealership is a priority for us. If you ever decide to buy from us again or need further assistance in the future, please don't hesitate to reach out. We're here to provide you with the excellent service and support you've come to expect from M'Lady Nissan. Thank you for choosing us, and we look forward to serving you again when the need arises. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Kernica1919, Thank you for taking the time to share your feedback about your recent experience with us. We value your input as it helps us improve our services and ensure the best possible experience for our customers. We apologize if you found our senior salespeople to be pushy during your visit. Providing a comfortable and pressure-free environment for our customers is a top priority, and we take your feedback seriously. We will address this concern with our sales team to ensure that our approach aligns better with your expectations. Regarding pricing and any hidden fees, we are committed to transparency in all our dealings. We apologize if you encountered any discrepancies in pricing or fees. We would like to investigate this matter further to ensure accuracy and clarity in our listings. Please feel free to reach out to us directly at 815-459-2316. We would appreciate the opportunity to discuss this issue in detail. Your satisfaction is important to us, and we want to make sure your concerns are properly addressed. Please contact me directly at your earliest convenience, and I will personally assist you in resolving any outstanding issues or questions you may have. Thank you for considering M'Lady Nissan, and we look forward to the opportunity to better serve you. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello ZayyKayy, Thank you for sharing your feedback about your recent experience with us, particularly with Shane, our Sales Representative. We're delighted to hear that Shane went the extra mile to meet your expectations, and we appreciate your kind words about his service. However, we apologize for any inconvenience or issues you encountered with our finance department. We take your feedback seriously, and it's crucial for us to understand and address any concerns you may have had. Your satisfaction is our priority, and we will work diligently to improve our services in this regard. We would like to ensure that your concerns are properly addressed and resolved. To discuss your experience further and gather more details about your interaction with the finance department, please feel free to contact us at your convenience. You can reach me directly at 815-459-2316, or our team will be more than happy to assist you. Your feedback is invaluable to us, and we are committed to providing you with the exceptional service you deserve. We look forward to the opportunity to make amends and enhance your overall experience with us. Thank you for choosing M'Lady Nissan, and we appreciate your trust in us. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello johnmperrone9, Thank you for sharing your experience with us at M'Lady Nissan. We're delighted to hear that you received great customer service from our front-end salesman to the back-end finance manager. Your recommendation is greatly appreciated. Providing a seamless and positive experience from the initial sales interaction to the finance process is something we strive for, and we're glad to hear that you had such an experience with us. If you ever have more questions, need further assistance, or want to explore additional services in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Matt, Thank you for sharing your positive experience with us at M'Lady Nissan. We're pleased to hear that our team answered all of your questions and that Shane, in particular, made your experience pressure-free. Creating a comfortable and informative environment for our customers is essential to us, and we're glad to have achieved that during your visit. If you ever decide to buy from us again or have more questions in the future, please don't hesitate to reach out. We would be delighted to assist you. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again when the time comes. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Pete Schultz, Thank you for being a loyal customer and for choosing M'Lady Nissan for your third Nissan vehicle purchase. We greatly appreciate your trust and continued support. We're delighted to hear that you had a positive experience with our team and specifically with Shane Mageland. It's wonderful to know that Shane did an excellent job explaining the many features of your new car. Providing detailed information and ensuring our customers are well-informed is a priority for us. If you ever decide to purchase another Nissan or have any more questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Kim, Thank you for sharing your wonderful experience at M'Lady Nissan. We're delighted to hear that you found our staff super friendly and the dealership clean, creating a positive environment for your visit. It's fantastic to know that you didn't feel pressured by our sales team and that our finance team provided knowledgeable and courteous service. Providing a stress-free and comfortable experience for our customers is a top priority. If you ever have more questions, need assistance, or want to explore further options in the future, please don't hesitate to reach out. We're here to ensure your satisfaction continues. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello votocat1, Thank you for your loyalty to M'Lady Nissan and for choosing Brandon to service your wife's Juke, even if it means a bit of a drive from Wisconsin. We greatly appreciate your trust and dedication to our dealership. It's fantastic to hear that Brandon has consistently provided excellent service and ensured that your wife's Juke has been well taken care of for the last 7 years. His commitment to your satisfaction is commendable. If you ever need more assistance, have questions, or require further service in the future, please don't hesitate to reach out. We're here to continue providing you with the top-notch service you've come to expect. Thank you for choosing M'Lady Nissan, and we look forward to serving you for many more years to come. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Hillary Young, Thank you for sharing your loyalty to Nissan and your positive experience with us over the years. We're thrilled to hear that you've been a dedicated customer and that you've chosen M'Lady Nissan as your preferred car dealership. Eddie Colville and our team are honored to have been a part of your automotive journey since 2016. It's wonderful to know that Eddie understands your needs, preferences, and that his honesty has created a trusting relationship. We greatly appreciate your trust and confidence in us. If you ever have more questions, need assistance, or want to explore new options, please don't hesitate to reach out. Eddie and the entire team are here to continue providing you with the exceptional service you've come to expect. Thank you for your continued support, and we look forward to serving you for many more years to come. Best regards, Mir Ali Dealer Principal M'Lady Nissan