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M'Lady Nissan

Crystal Lake, IL

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Reviews
Vehicles
4.9
1,243 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,243 reviews

September 30, 2024

I went into the dealer sceptical . As usual all the sales reps are waiting for you to walk up . Shane past up all the other sales reps quickly but not overbearing. He then showed me al More

by Ariana19874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Delrosario, Shane Mageland
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Oct 01, 2024 -

M'Lady Nissan responded

Dear Ariana, Thank you for your fantastic review! We're thrilled to hear that Shane provided you with a caring and non-overbearing experience, making the truck-buying process smooth and enjoyable. It's great to know that Shane and Randy Delrosario made a lasting impression, and we're honored by your recommendation. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 30, 2024

I just purchased my New Nissan Sentra from Rich Wicker at Mlady Nissan. I have purchased many cars in my lifetime and have never received the level of customer service until I meet my Salesman Rich Wicker he More

by Richardjohnsonc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Wicker
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Oct 01, 2024 -

M'Lady Nissan responded

Dear Richard, Thank you so much for your outstanding review! We're thrilled to hear that Rich Wicker provided you with exceptional customer service during your purchase of the new Nissan Sentra. It's wonderful to know that Rich's patience, knowledge, and professionalism made your experience memorable. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan and for your high recommendation! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 27, 2024

This has been the best visit I’ve had at any dealership I’ve been too. Amazing customer service from Eddie Colville. More

by Jason T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Kamil Zlahoda
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Sep 30, 2024 -

M'Lady Nissan responded

Dear Jason, Thank you for your outstanding review! We're thrilled to hear that your visit to M'Lady Nissan was the best you've had at any dealership and that Eddie Colville provided amazing customer service. Your satisfaction means the world to us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 23, 2024

Eddie worked with me to meet my and my families needs and leaving walking out the fire in a new car that fit my budget. More

by dandytaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
Report | Print
Sep 24, 2024 -

M'Lady Nissan responded

Dear Dandytaz, Thank you for your great review! We're thrilled to hear that Eddie Colville and Ryan Hummel were able to meet your family's needs and help you find a car that fit your budget. Your satisfaction is our priority, and we're glad to have made the process smooth for you. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 23, 2024

Ask for George! ! Patient and willing to help you leave with the right vehicle! Wonderful car buying experience! More

by teyadrews
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Vazquez
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Sep 24, 2024 -

M'Lady Nissan responded

Dear Teya, Thank you for your fantastic review! We're delighted to hear that George Vazquez provided you with a patient and helpful car-buying experience, making sure you found the right vehicle. Your satisfaction means the world to us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 21, 2024

I’m a repeat customer of M’Lady Nissan and will definitely be returning for service and when the lease on my new vehicle ends. More

by katlo22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Sep 23, 2024 -

M'Lady Nissan responded

Dear Katlo, Thank you for your loyalty and for being a repeat customer! We're thrilled to hear that you plan to return for both service and when your lease ends. Your continued trust in us means a lot, and we're here to ensure you have a great experience every time. If you ever need anything, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 17, 2024

Just got a 2024 Nissan Titan Plat Reserve from Eddie Colville at Mlady Nissan. I have been dealing with him for years, always get great service highly recommend him. More

by reygarcia7375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
Report | Print
Sep 19, 2024 -

M'Lady Nissan responded

Dear Rey, Thank you so much for your continued loyalty and for sharing your experience! We're thrilled to hear that Eddie Colville and Ryan Hummel provided you with great service once again, and congratulations on your new 2024 Nissan Titan Platinum Reserve. Your recommendation means the world to us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 13, 2024

Shane was very helpful in getting us to buy out our car thanks again for your help More

by Ahsoka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Report | Print
Sep 16, 2024 -

M'Lady Nissan responded

Dear Ahsoka, Thank you for your kind review! We're thrilled to hear that Shane was able to assist you with buying out your car and that his help made the process smoother. Your satisfaction means a lot to us. If you need anything in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 10, 2024

Been buying my cars from Eddie Colville for years. Always friendly and great communication throughout the process. Would recommend to all friends to purchase their next vehicle from Eddie and M’Lady N More

by ahchimaira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Bryan Murphy
Report | Print
Sep 12, 2024 -

M'Lady Nissan responded

Dear Ahchimaira, Thank you so much for your continued trust and loyalty over the years! We're delighted to hear that Eddie Colville and Bryan Murphy have consistently provided you with friendly service and great communication throughout the car-buying process. Your recommendation means the world to us. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

September 05, 2024

Edgar and his staff were both professional and courteous while they walked me through the process of purchasing a new car at M’Lady in Crystal Lake. Thanks to all of them, and I’ll be back again. More

by billklewin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Report | Print
Sep 05, 2024 -

M'Lady Nissan responded

Dear Bill, Thank you for your kind review! We're delighted to hear that Edgar and his team provided you with professional and courteous service throughout your car-buying process. Your satisfaction is our top priority, and we're glad to know you'll be returning in the future. If you need anything at all, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

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