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M'Lady Nissan

Crystal Lake, IL

4.9
1,282 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,282 reviews

January 31, 2024

Ricardo’s customer service was excellent. He and the managers were very helpful in my journey. More

by Kyleflash3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Pedroza , Scott Ryan, Nathen Rodriguez, Ryan Hummel
Feb 04, 2024 -

M'Lady Nissan responded

Hello Kyleflash3, Thank you for taking the time to share your experience with us. We're delighted to hear that Ricardo provided you with excellent customer service and that he, along with our managers, was very helpful throughout your journey. At M’Lady Nissan, we prioritize providing top-notch assistance to our customers, and it's great to know that Ricardo lived up to our standards. If you ever have more questions, need further assistance, or are considering another visit, please don't hesitate to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

January 30, 2024

The M’Lady dealership was professional and attentive to my needs. When they didn’t have the color vehicle I wanted they went and got it the next day! I will be coming back when I need another vehicle More

by Jaywoo10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Scott Ryan, Mir Ali, Drew Westermeyer, Ryan Hummel
Jan 30, 2024 -

M'Lady Nissan responded

Hello Jaywoo10, Thank you for sharing your experience with us! We're delighted to hear that you found our dealership to be professional and attentive to your needs. Going the extra mile to obtain the exact color vehicle you wanted is a testament to our commitment to customer satisfaction. We truly appreciate your business and look forward to welcoming you back when you're in need of another vehicle in the future. If you have any questions or need assistance in the meantime, please don't hesitate to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 30, 2024

Great staff and helpful. Came in with an end of lease and happily driving away with another one! Would happily recommend this dealership to anyone, and I will! More

by zazpav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Jan 30, 2024 -

M'Lady Nissan responded

Hello zazpav, Thank you for your positive feedback! We're thrilled to hear that our staff was great and helpful during your end-of-lease experience. It's wonderful to know that you're happily driving away with another lease from us. Your recommendation means a lot to us, and we truly appreciate your support. If you or anyone you know ever needs assistance with automotive needs, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 29, 2024

Anthony is great. He made the whole process very easy.from start to finish. Overall great experience. More

by fsyed34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Jan 29, 2024 -

M'Lady Nissan responded

Hello fsyed34, Thank you for sharing your positive experience with Anthony at M’Lady Nissan. We're delighted to hear that Anthony made the entire process easy for you, from start to finish. Your satisfaction is important to us, and we appreciate your kind words. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 28, 2024

Sebastian was a great help and was super patient with us. He was very informative of the options available to us. I would definitely recommend the whole team at M'Lady. More

by GoingRouge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady , Scott Ryan, Drew Westermeyer, SEBASTIAN SPROCH
Jan 29, 2024 -

M'Lady Nissan responded

Hello GoingRouge, Thank you for taking the time to share your positive experience with Sebastian and the M’Lady Nissan team. We're thrilled to hear that Sebastian provided you with great help and was patient and informative throughout your visit. We appreciate your recommendation, and if you ever have more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again when the need arises. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 27, 2024

Shane was very helpful and quicker than most other salesman. Made the buying process less painful. More

by sena42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Jan 29, 2024 -

M'Lady Nissan responded

Hello sena42, We appreciate your positive feedback about your experience with Shane. It's great to hear that he was helpful and efficient, making the buying process smoother for you. We aim to provide a hassle-free and enjoyable experience for our customers. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 27, 2024

Just bought our second car in 4 months from M’Lady. Shane was amazing to work with! More

by catherinesena42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Jan 29, 2024 -

M'Lady Nissan responded

Hi catherinesena42, Thank you for your continued trust in M’Lady Nissan! We're thrilled to hear that Shane provided you with amazing service as you purchased your second car in just 4 months. If you ever need assistance or have more vehicle needs in the future, please don't hesitate to reach out. We're here to help. Enjoy your new car! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 26, 2024

Anthony is so sweet,professional,and friendly! Would come back to this dealership just for him! More

by lunacvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mir Ali, Brandon Mason, Brett Strohmaier, Randy Delrosario, ANTHONY BARBARO
Jan 26, 2024 -

M'Lady Nissan responded

Hi lunacvd, Thank you so much for your kind words about Anthony! We're delighted to hear that he provided you with a sweet, professional, and friendly experience. We truly appreciate your feedback and value your decision to choose M’Lady Nissan. If you ever need assistance in the future, please don't hesitate to reach out. Warm regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 25, 2024

Sebastian is top tier! He was so helpful every step of the way!! Highly recommended M’Lady & Sebastian! More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN SPROCH
Jan 25, 2024 -

M'Lady Nissan responded

Hello Cindy, Thank you for taking the time to leave a review and recommend Sebastian and M’Lady Nissan. We're thrilled to hear that Sebastian provided you with top-tier assistance throughout your experience. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 24, 2024

El señor Ricardo es una persona muy linda y nos atendió muy amablemente. Todos fueron muy amables y profesionales. Los recomiendo mucho. More

by Jessica Santiago3022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Pedroza
Jan 25, 2024 -

M'Lady Nissan responded

Thank you for sharing your positive experience with Mr. Ricardo and our team. We appreciate your recommendation, and we're here to assist you anytime you need our services. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

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