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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,281 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,281 reviews

April 08, 2024

Eddie was patient and very understanding of my needs. He didn’t get frustrated with my needs More

by Kristenkelly00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Apr 11, 2024 -

M'Lady Nissan responded

Dear Kristenkelly00, Thank you for sharing your feedback with us! We're glad to hear that Eddie provided you with patient and understanding service, catering to your needs without frustration. Customer satisfaction is our top priority, and we strive to ensure that every customer's needs are met with professionalism and care. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Eddie and our team at M'Lady Nissan. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 07, 2024

They very friendly and do there best to make sure to get what you looking for More

by roselynrodriguez070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Drew Westermeyer, Severo Gonzaga, George Vazquez
Report | Print
Apr 08, 2024 -

M'Lady Nissan responded

Dear Roselyn, Thank you for your feedback! We're glad to hear that you found our team to be very friendly and dedicated to helping you find what you're looking for at M'Lady Nissan. Ensuring customer satisfaction is our top priority, and we're committed to providing a positive experience for every visitor. Your comments will be shared with our team as encouragement to continue their efforts in assisting our customers effectively. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 06, 2024

This is the fourth vehicle I have happily purchased from Eddie Colville at M'Lady Nissan. More

by eclipsebr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Apr 08, 2024 -

M'Lady Nissan responded

Dear eclipsebr, Thank you for sharing your feedback with us! We're thrilled to hear that you have happily purchased four vehicles from Eddie Colville at M'Lady Nissan. Customer loyalty is incredibly important to us, and we're delighted that Eddie has consistently provided you with excellent service throughout your car-buying experiences. We truly appreciate your continued trust and support. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 05, 2024

We had a great experience with our purchase. Shane mageland was extremely helpful and knowledgeable. 10/10 More

by JimG17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Report | Print
Apr 08, 2024 -

M'Lady Nissan responded

Dear JimG17, Thank you for sharing your positive experience with us! We're delighted to hear that you had a great purchasing experience and that Shane Mageland provided you with helpful and knowledgeable assistance. Customer satisfaction is our top priority, and we're thrilled that Shane could make your car-buying experience memorable. We truly appreciate your feedback and recommendation. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 05, 2024

Eddie Colville - I’ve been buying cars from him for 10 years and it’s always a quick and pleasant experience. More

by Mjabbott716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Bryan Murphy
Report | Print
Apr 08, 2024 -

M'Lady Nissan responded

Dear Mjabbott716, Thank you for sharing your experience with us! We're thrilled to hear that Eddie Colville has consistently provided you with a quick and pleasant experience over the past 10 years. Customer satisfaction is our top priority, and we're delighted that Eddie has been able to meet your expectations time and time again. We truly appreciate your loyalty and trust in us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you for many more years to come. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 04, 2024

I could tell that George knew how to do his job very well. Very convincing and has an excellent personality to work with. More

by Sandy Guzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Alyassir
Report | Print
Apr 04, 2024 -

M'Lady Nissan responded

Dear Sandy, Thank you for sharing your experience with us! We're delighted to hear that George provided you with excellent service and showcased his expertise effectively during your visit to M'Lady Nissan. Customer satisfaction is our top priority, and we're thrilled that George's professionalism and excellent personality made your experience memorable. We truly appreciate your feedback and will ensure to pass along your kind words to George. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

April 04, 2024

Clean environment with friendly and professional staff. Received help immediately. Would recommend to friends and family. More

by everson1172
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda, ANTHONY BARBARO
Report | Print
Apr 04, 2024 -

M'Lady Nissan responded

Dear Everson, Thank you for sharing your positive experience with us! We're delighted to hear that you found our environment clean and our staff friendly and professional. Ensuring a welcoming atmosphere and providing prompt assistance are top priorities for us at M'Lady Nissan. We're grateful for your recommendation to friends and family. Your satisfaction means a lot to us, and we're glad that we could meet your expectations. If you ever need any further assistance or have any questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

March 31, 2024

Third car purchased at location. Always provided great customer service on purchase s, repairs, and follow ups. More

by jimkola6504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Feld, Sal Visconti, Scott Ryan, Brandon Mason, Peter Halabrin, Brett Strohmaier, Drew Westermeyer, Ryan Marciciak, Scott Hoak, ANTHONY BARBARO
Report | Print
Apr 01, 2024 -

M'Lady Nissan responded

Dear Jim, Thank you for your continued loyalty to M’Lady Nissan and for sharing your experience with us. We're delighted to have had the opportunity to assist you with the purchase of your third car from our dealership. Providing great customer service, whether it's during purchases, repairs, or follow-ups, is our commitment to every customer. We truly appreciate your ongoing trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

March 31, 2024

Eddie Colville at M’Lady made our process very simple. Rather than being at the dealership for 4+ hours, we were in and out in 2. He’s a straight shooter and we negotiated a fair number on our 3-year Rogu More

by RobS83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Bryan Murphy
Report | Print
Apr 01, 2024 -

M'Lady Nissan responded

Dear Rob, Thank you for sharing your experience with us. We're thrilled to hear that Eddie Colville at M’Lady Nissan made your car purchasing process simple and efficient. It's great to know that you were able to complete the process in just 2 hours, thanks to his straightforward approach and professionalism. We're also pleased to hear that you negotiated a fair number on your 3-year Rogue lease. Customer satisfaction is our top priority, and we're grateful for your feedback. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

March 31, 2024

Hugo and Ryan were great! They listened to My budget and were understanding the whole step of the way. Hugo was a referral from my daughter who bought a car at M’Lady. this More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Bryan Murphy, Ryan Hummel
Report | Print
Apr 01, 2024 -

M'Lady Nissan responded

Dear Denise, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Hugo and Ryan provided you with excellent service and listened to your budgetary needs every step of the way. It's fantastic to know that Hugo came highly recommended by your daughter, and we're thrilled to have exceeded your expectations. At M’Lady Nissan, providing exceptional customer service is our top priority, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

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