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M'Lady Nissan
Crystal Lake, IL
1,280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 01, 2024
I’ve been a loyal customer A very long time always get a good deal!!! Eddie Colville. Was my sales person offered great information, presented me with all my options and helped me choose the best option good deal!!! Eddie Colville. Was my sales person offered great information, presented me with all my options and helped me choose the best option I will remain a loyal customer for years to come More
by Toula1966
Employees Worked With
Eddie Colville
June 30, 2024
We are very pleased with our buying experience last week. Khoi Nguyen was able to get us just what we asked for! He was pleasant and efficient! Also a shout out to Drew in finance who was thorough and know Khoi Nguyen was able to get us just what we asked for! He was pleasant and efficient! Also a shout out to Drew in finance who was thorough and knowledgeable answering all questions with a smile! Lastly, thanks to Scott Ryan who was able to assist me with an issue two days after the sale. He was friendly and helped out with an issue that offset my great experience! He was able to get me “back on track” and happy! Thank you to all three of these gentleman! More
by amymainz
Employees Worked With
Scott Ryan, Drew Westermeyer, Khoi Nguyen
June 24, 2024
I purchased a vehicle for $48,000 and three days later after getting it home my check engine light came on. Took it back to the dealership to have them fix it apparently to what they said. I drove down th after getting it home my check engine light came on. Took it back to the dealership to have them fix it apparently to what they said. I drove down the road after picking it up after they had it for a week and my check engine light came back on. Since then, approximately for two months, I’ve been putting money into this vehicle to keep fixing it and unfortunately, nothing is working. I am now stuck with the vehicle that does not run correctly, constantly dies, leaks, upon other issues. I reached out to the dealership, thinking they would handle it appropriately and help me out. They told me the only thing they can do is offer a trade-in which I would be out approximately $15,000. I told him that they sold me a car that does not work and I was shocked that they would not help me out other than try to do a trade-in and Essentially use me to get additional money from them. Very disappointing. I would highly avoid this dealership, unless you want to be in the same situation as I. It is pretty clear that they do not have any conscience and are not truly there to help out their customers and will, choose money over the right thing to do at the end of day. I plan to contact media as well and utilize social media to share my store to prevent others from falling victim to this dealership. More
by Crysj3260
Employees Worked With
Kamil Zlahoda
