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M'Lady Nissan
Crystal Lake, IL
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I just bought from Mlady Nissan this weekend. They had the Maxima I wanted in the color I wanted and the price was better then Edmonds.com told me it should be. My salesman Severo was as nice as could be the Maxima I wanted in the color I wanted and the price was better then Edmonds.com told me it should be. My salesman Severo was as nice as could be and understood I would not make a decision my first time in the store. I went home thought about it and came back the next day. Severo was with a customer so the sales manager Tom came over and assisted me. I was negotiating with him fo a total of 10 minutes. No back and forth like I experienced the last time I bought a car. It was peaceful, easy, and painless. I dont think I could ask for anything more. More
Had great experience with Patrick Tate today - thank you so much for making this an easier time to get through. We feel like we got a good deal and appreciate that very much. Everyone we dealt with was ver so much for making this an easier time to get through. We feel like we got a good deal and appreciate that very much. Everyone we dealt with was very friendly and courteous. I would definitely recommend this dealership to my friends. More
This dealer truly understands the concept of on line marketing and selling. Discounted car pricing, finance information including rates, and all pertinent information was shared via email. They earne marketing and selling. Discounted car pricing, finance information including rates, and all pertinent information was shared via email. They earned my business by making it easy to research and comparison shop at my convenience. Then performed exactly as they said they would. I , for the first time in my 55 years, recommended this dealer to a friend who also bought there for the same reasons and was equally pleased. More
We had a great experience purchasing a car from M'Lady Nissan! We love our new Pathfinder and the process was easy! Geno LeFever was very personable and helpful in helping us find the car we wanted. Bet Nissan! We love our new Pathfinder and the process was easy! Geno LeFever was very personable and helpful in helping us find the car we wanted. Betty Jo was a pleasure to work with. Overall, we have nothing but great things to say about working with M'Lady Nissan! Financing was very easy too! More
We just purchased our second vehicle from M'lady Nissan. It is definitely worth the drive for us. The sales people are fantastic, Financing was easy, Betty Jo is wonderful to work with! There will no longer It is definitely worth the drive for us. The sales people are fantastic, Financing was easy, Betty Jo is wonderful to work with! There will no longer be any other dealerships we contact for a new car. More
I just purchsed my first brand new car from M'Lady Nissan. John Neville was very helpful and knowledgeable. I would refer friends and family to him. Betty Jo was also very friendly and helpful as well Nissan. John Neville was very helpful and knowledgeable. I would refer friends and family to him. Betty Jo was also very friendly and helpful as well. John in finance was very speedy at the paperwork. More
Working with M'Lady Nissan was a fairly painless experience. The sales representatives were helpful, easy to talk to and comfortable to work with, I got a good deal on a trade in and I love my new F experience. The sales representatives were helpful, easy to talk to and comfortable to work with, I got a good deal on a trade in and I love my new Frontier. I would recommend checking in with M'Lady Nissan. More
Very friendly staff. I only wish they had more overlapping knowledge. But I got a decent deal. Great trade in value. I took advantage of the great sale they were offering, and got an automobile th overlapping knowledge. But I got a decent deal. Great trade in value. I took advantage of the great sale they were offering, and got an automobile that was significantly better than my trade. And it is a great car. More
I had been looking at several dealerships to buy a new Nissan. I am a young twenty-four girl who went to M'Lady dealership with my sister and brother-in-law. As soon as we got out of the car Patrick Tat Nissan. I am a young twenty-four girl who went to M'Lady dealership with my sister and brother-in-law. As soon as we got out of the car Patrick Tate pounced on us. He asked me what I was looking for and I told him either an Altima or Sentra. He showed me the top of the line Altima and I took it for a test drive. I already knew that this was out of my price range but he never asked me what I could afford. He dropped a bunch of lines saying how he was the owners nephew and that he works on salary so commission doesn't make a difference to him which seemed like a complete lie. After looking at the Sentra he asked me if I wanted to talk prices and I said ok thinking that he would explain to me the price differences between the Altima and the Sentra. He started rambling off numbers and figures and percentages. He was explaining to me how a lease works and a bunch of other stuff that I did not care about since I had no plans to lease a car. When my brother-in-law tried to stop him to let him know that we weren't interested in a lease, Patrick said "don't interupt me!" Which completely shocked me! He was so rude. Then my brother-in-law told him, "No I will stop you right now, we aren't interested in leasing a car, we were interested in the cost of the cars" and Patrick replied, "so you just wasted my time then?" Other words were exchanged and we decided to leave. It was one of the worst experiences I've ever had. More
I negotiated the price of an Altima over the internet with Patti. She gave me a super low price. I emailed her back to ask if she had made a mistake and to verify all the equipment. She verified everyt with Patti. She gave me a super low price. I emailed her back to ask if she had made a mistake and to verify all the equipment. She verified everything and I thought I had found a good deal! I showed up at the dealership and that's when all the games started. I had sales people and managers all trying to explain that the price did not include the "destination". $800!!! They wanted me to pay $800 more dollars for something that’s already included in the sticker price. I finally conceded and said I would pay the $800. Then I really got angry when they told me I had to qualify for certain rebates! Isn't this illegal! I never said I did qualify for all these rebates! Why would you use them to quote me!!! Are you a recent college grad? Are you trading in a leased vehicle? Does your mother own a horse and buggy? What kind of questions were these? After all the rebates that "i did not qualify for" and destination charges, they told me that there was $580 worth of accessories on the car that I had to pay for! By the time they were done changing the price on me, I was paying over $2780 more than they had qouted me! Then to top it off..... They advertise that their sales tax is only 7%. It's my first time buying a car so I thought they could save me taxes. But as I learned you pay sales tax based off were you register the vehicle. They were just going to charge me 7% and let the state whack me with a separate tax bill later!!!! Needless to say, I ended up telling them I had to think about it. When I was walking out I heard one of the sales manager's giggling and saying that I needed my Daddy to make the decision for me. I was furious and kept walking. I left and never will ever go back. I went to Arlington Nissan where I ended up buying the car and had a great experience. Please do not waste your time going to M'Lady Nissan. They are rip-off artists and Lisa Madigan should investigate them! More