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M'Lady Nissan
Crystal Lake, IL
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This dealership was very fair about pricing. We asked for a quote and they gave us a great price. We did not get the run around like other dealers. When we got there, they were friendly and made us feel like a quote and they gave us a great price. We did not get the run around like other dealers. When we got there, they were friendly and made us feel like they really cared. Would definitely go back and recommend to anyone. More
We bought a Trailblazer from them at the end of the year for one of our kids. 3 months later when it started to get warm out the A/C failed to work. When I found the leax the A/C line running to the rear of for one of our kids. 3 months later when it started to get warm out the A/C failed to work. When I found the leax the A/C line running to the rear of the Trailblazer had rotted and was unrepaiable. They could have informed us that the A/C was not working and would cost over 2k to fix. I would never recomend buying a used car from this dealer. Very dishonest. More
Please be very careful when buying anything from them. They told me one price and charged me 7,000 more. They run 13 bank applications all at once - without my approval. They did that because they new They told me one price and charged me 7,000 more. They run 13 bank applications all at once - without my approval. They did that because they new that most of the banks would refuse such a high cost for 2004 car. When I asked them to show me the numbers they told me " It's to complicated to explain". If you must buy a car from them insist on seeing ALL calculations. Also, do not believe if they tell you that extended warrantee will cover your car "from bumper to bumper" It is a lie!!! I have a problem with electrical system and I just was informed that this is not covered under warranty. Overall, Gino was extremely friendly and there was NOT one word that came out of his mouth that was true. And thats not just Gino. I came in contact with 4 other people in the course of 2 years and listen to them telling me lies. More
I'd highly recommend this dealer. They made me feel like a valued customer, unlike other dealers who made me feel more like an inconvience. I got a great like-new vehicle and a very fair price on my trade a valued customer, unlike other dealers who made me feel more like an inconvience. I got a great like-new vehicle and a very fair price on my trade in. This was my third experience with M'Lady and when my wife needs her next car I'm coming back. More
I wanted to take the time to comment on the EXCELLENT service I received at M'Lady Nissan. I had the opportunity to work with Betty Jo, Yaseen, Mir, and Scott! I felt extremely comfortable and NEVER PR service I received at M'Lady Nissan. I had the opportunity to work with Betty Jo, Yaseen, Mir, and Scott! I felt extremely comfortable and NEVER PRESSURED! They were very competent and combined their expertise with a very personable presentation!! This is my third new car I purchased from them! Not to mention that 1 of the 3 cars was a suprise for my daughter's graduation, and they took many extra steps to make this a memorable experience for her (red bow, etc.)!! M'Lady staff are truly what makes great business--I am proud to have been a part of what I consider to be a model for all businesses--personable, ethical, and expert in their products!! Dan Woloszyn More
I really enjoyed purchasing my Altima through this dealership. I come in with a trade in, and they gave me more then I expected. I seen an ad in the newspaper, and they had the car. I received a call dealership. I come in with a trade in, and they gave me more then I expected. I seen an ad in the newspaper, and they had the car. I received a call from the owner thanking me for my purchase. I don't know what better car buying experience I could be looking for. I didn't even think to name the employees i dealt with. Sam was my salesmen. He was great and made sure I was comfortable with the Altima before I left. AJ was the cashier there who took my money. She was great and so friendly. I spent like 30 minutes talking to her alone. More
It was a great overall experience. The people were helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and again. When I needed a new car I wanted a new car but could only afford a used one. I got a great deal and a great car and will go back when I need a new one. More
I needed a reliable vehicle and quality service. I found both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). For my Search and Recovery efforts, I can put many miles on and spend hours in the vehicle. They go out of there way to make sure I have what I need to get me where I'm going. The service team is outstanding. Making sure I have my necessary service 'on time'. For someone that is always on the go ... their follow-up is commendable. More
Liked the folks of M'Lady Nissan so much we've leased our second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted (even driving some more than once) & giving us a brand new vehicle on loan for 24hrs to evaluate. Finance team of Bryan & Betty Jo were the best & still remembered us even after 12mths. Was like catching up with old friends. Couldn't be happier with the vehicle we got & the deal we ended up with. If we need a third vehicle, it'll be a Nissan from M'Lady. Thanks guys, Kate & Ross More
We just purchased our second car from M’Lady Nissan. I don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would re don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would recommend the dealership to anyone looking for a new vehicle. More