M'Lady Nissan

I had been dealing with Elaine and was told last week that she would be there. My wife and I were greeted by Taso and he started taking our information - assuring us that Elaine was there. When we insi that she would be there. My wife and I were greeted by Taso and he started taking our information - assuring us that Elaine was there. When we insisted on talking with her, a manager came over and said she was not there. We told him to have her call us. Two seconds later, Taso came running outside and screaming "She's here She's here!" We told him again to have her call us. I got home later and found her online through their chat. She apologized and said "Things have been crazy around here." I told her that we will not be doing business with the dealership. She asked me why, and I told her it was common sense - a lie right off the bat. The next day, Taso called - asking us to call and deal with Elaine. I called and spoke to the manager who asked if there was anything he could do to gain our business. I said no and demanded that our infoirmation be removed. He sent me to a voicemail of someone who handles that. This was a joke. It should be noted that someone was trying to steal someone else's business lead. I understand sales are cut throat, but that it ridiculous and I will have no part of it. More

I bought my car a week ago and I am SUPER happy with it. I bought my car a week ago and I am SUPER happy with it. The day I went to the dealership, I called ahead of time to make sure they had the vehicle I bought my car a week ago and I am SUPER happy with it. The day I went to the dealership, I called ahead of time to make sure they had the vehicle I wanted to test drive. When I got there the vehicle was ready for me and in less than 2 minutes I was taking it on a test drive. I liked the vehicle but was not 100% sure that it was the one I wanted. Patrick quickly found a few options that worked for me. I choose the vehicle I wanted and the rest went quickly. Before I knew it, I was driving away with my new Nissan Rogue. :D More

Absolutely phenomenal! We purchased a 2012 Nissan Rogue today (3/31/12) and had an excellent experience with Taso Koumandarakis and M'lady. They gave us an exceptional price that other dealers couldn't bea today (3/31/12) and had an excellent experience with Taso Koumandarakis and M'lady. They gave us an exceptional price that other dealers couldn't beat (yes, we did a lot of due diligence prior to buying) and in return we got a great car with more features than what we bargained for. As a matter of fact, we got such a great deal that my mother-in-law came back and bought the same car the same day! I very highly recommend Taso and M'lady Nissan in Crystal Lake. More

I'm somewhat new to the Chicago area, and did the majority of my car browsing online. After finding what I thought was the car I wanted, I drove out to M'Lady to check it out. When I got there, the t majority of my car browsing online. After finding what I thought was the car I wanted, I drove out to M'Lady to check it out. When I got there, the team helping me was great - and they did everything possible to help me feel comfortable with the process. Bob K and Betty Jo were both wonderful! I found the perfect Altima, even though I went in looking for a Rogue. I will definitely do business again with the folks at M'Lady. More

When I had a mishap with my Maxima, I turned to Ken in service to make things right. He helped me deal with insurance, scheduling the work to be done and even set me up with a loaner for a few days. Every service to make things right. He helped me deal with insurance, scheduling the work to be done and even set me up with a loaner for a few days. Everything is back right in the world, the car is better than ever, and I come away feeling thankful for a dealership like M'Lady. Always helpful, friendly and accomodating, and the work is top notch. They see it all and take care of it, complete confidence in the car when they are done. Thanks Ken and Tony! More

Nice folks there. A bit of a ride but got a good deal.Easy to work with. Wish they were closer to where I live. deal.Easy to work with. Wish they were closer to where I live. More

Bought another new car 2-27/12 New juke high end juke number 13 car from Mlady nissan... this dealer rules ...The team of Tom, Mir,Bob G, and Betty Jo rule... Goto M' Lady Nissan and buy a car or lease a number 13 car from Mlady nissan... this dealer rules ...The team of Tom, Mir,Bob G, and Betty Jo rule... Goto M' Lady Nissan and buy a car or lease a car! The dealer does not play games... The Rasp More

I actually had an enjoyable experience purchasing a new car. The staff was very friendly from start to finish. They went the extra mile to get me into the car I wanted. They have followed up to ensure that car. The staff was very friendly from start to finish. They went the extra mile to get me into the car I wanted. They have followed up to ensure that I'm happy with the car and if I had any questions. I definately recommend you purchase your next car with Jim M'Lady. I love my new Altima! More

Every one was very friendly and helpful. Mr. Gutowski was more than willing to work with us so that we would leave with what we were wanting. I highly recommend him and would certainly go to him again. more than willing to work with us so that we would leave with what we were wanting. I highly recommend him and would certainly go to him again. More

This dealership exceeded my expectations.VERY PROFESSIONAL. I called beforehand to see if they had the vehicle I was looking to buy,and indeed they did,in 4 different colors! With such a large se PROFESSIONAL. I called beforehand to see if they had the vehicle I was looking to buy,and indeed they did,in 4 different colors! With such a large selection after visiting 3 other dealerships,I went to M'Lady. I was greeted immediately by Robert G. who was very respectful in helping me explore all my options. In the end he helped me get a great price on a Nissan Rogue. His brother Tom who is the sales manager didnt play any games either,he was straighforward with me and offered me the best price around.Being visiting other dealerships this WAS the best price around..The customer relations woman Betty Jo made my buying process very simple,she was very professional and gave me a good price on the aftermarket options for my rogue. I also got an awesome deal on an extended warranty,SPECIAL thanks to the finance manager Yaseen,he was great and was very thorough on the paperwork, the GM Mir assured me M'Lady truly has a wonderful staff. I would definately buy from them again,Thanks M'Lady-Satisfied Customer- More