M'Lady Nissan

I had the best experience with all of the people who helped me get a car I really loved the showroom and they had a cookout and it was really nice. attitudes were the best I would recommend anyone I kno helped me get a car I really loved the showroom and they had a cookout and it was really nice. attitudes were the best I would recommend anyone I know to bye a car from there More

I went to Jim M'Lady Nissan a few weeks back and was in the market for a 2013 Pathfinder. I called in advance and was greeted with great service, from the start, by Sam. He showed me a couple models and in the market for a 2013 Pathfinder. I called in advance and was greeted with great service, from the start, by Sam. He showed me a couple models and got me into a perfect fit. Tom was able to get me a great price on the vehicle. Betty Jo and Patti were so sweet and easy to deal with. Overall, service at this dealership (even with service associates) was excellent. I'd highly recommend considering this dealership, before finalizing any purchase at another dealership (hint, hint). It's a competitive market out there, and business is business. Nonetheless, the entire process was smooth and painless. The best part is, even after I purchased my vehicle, service was even great when I went back in to pick up some accessories. It wasn't like they just bought my car, and that was it - they treat all their customers (service and sales) with great respect and customer service. More

My family and I came in on a Saturday afternoon to purchase a car for myself for transportation conveniences when I move to St. Louis, MO for graduate school. We were greeted immediately and were not purchase a car for myself for transportation conveniences when I move to St. Louis, MO for graduate school. We were greeted immediately and were not pressured to buy immediately. Instead, we were given time to carefully select the vehicle of our choice. In addition, the rate and pricing were worked out to our liking. The process was done quickly and with our interest in mind. Since I was a first timer everything was described to me throughout the difference processes. They had exceptional customer service and their quality of work shows in their services. Our questions were always answered with friendliness. You should go there to check it out! More

Everyone at M'Lady that I dealt with was very kind and professional. I bought my car there a few months ago- Austin, Mike, Betty Jo, and Patti were all very helpful and kind. Honestly, I did not plan and professional. I bought my car there a few months ago- Austin, Mike, Betty Jo, and Patti were all very helpful and kind. Honestly, I did not plan on buying a car there, I didn't want a Nissan. I was just about to leave when I saw a Chevy Malibu. Mike was very helpful and didn't push me on anything. He answered the questions I had. We took it for a test drive, but we wanted to look around. The next dealership we went to, no one was there to greet us. We were there before with the same result. M'Lady always has someone out to greet you. I even got a phone call from Jim M'Lady thanking me for buying a car and letting me know I could call with any questions. Great job all around. I would definitely buy a car from them again. More

Leasing another vehicle from M'lady Nissan was once again a very satisfying experience. Not only was Eddie Colville a great salesman but the team he works with is what makes me and my whole family go b again a very satisfying experience. Not only was Eddie Colville a great salesman but the team he works with is what makes me and my whole family go back to purchase more vehicles. Working with Abe, Betty Joe, and Eddie is such a wonderful car buying experience. Abe, Betty Joe and Eddie made sure I got exactly what I was looking for and within my price range. I especially want to thank Abe and Betty Joe for their consistent loyalty to ensuring that my family walks away with exactly what they want. I will never buy a car anywhere else but M'lady Nissan. Thanks again! Ashton More

I need a vehicle in a short time and I don't trust sales people I usually search internet with all my info and come in just want what I want. M,Lady is a new dealership for me. Eddie nicely gave me a sales people I usually search internet with all my info and come in just want what I want. M,Lady is a new dealership for me. Eddie nicely gave me a call let me know what is the exact price that he could give to me and kept his words. He is a golden salesman and knows how to handle the better customer services.Great experience! More

I am a snotty car buyer. I don,t trust sales people I usually come in with all my info and just want what I want at the price I want. M,Lady is a new dealership for me. We found them doing internet sea usually come in with all my info and just want what I want at the price I want. M,Lady is a new dealership for me. We found them doing internet searches for the car I thought I wanted. Eddie couldn't have been better at handling a customer that came in and immediately said "show me the car and don't call my husband anymore." He did. Not the one on the internet but one that fit my wants better at a very good price. Lots to choose from. Found the staff friendly and knowledgeable. The new remodel of the dealership very nice. This is a place you feel at home and don't feel like everyone is trying to scam you and get more money for themselves. Betty Jo did a great job interviewing me to completely understand my purchase experience and made me feel like I had a paretner in the process. Great experience! Linda Clifford, Fox Lake, Il More

Welcome back Eddie! Eddie Colville (aka Fast Eddie) knows how to get the job done! Two great deals in one morning and no hassle! This is the 2nd time we've worked with Eddie and the 3rd time with M'Lady Niss how to get the job done! Two great deals in one morning and no hassle! This is the 2nd time we've worked with Eddie and the 3rd time with M'Lady Nissan. In addition to Eddie; Mir Ali, Betty Jo Rose and Yassen Ali were also very professional and helpful in making these two deals work. We'll definitely refer Eddie and the M'Lady team you to our friends & family ... without hesitation! More

M'Lady and salesman Eddie Colville are clearly concerned with building a base of extremely satisfied and likely repeat customers. Eddie made my car buying experience as close to "hassle free" as p concerned with building a base of extremely satisfied and likely repeat customers. Eddie made my car buying experience as close to "hassle free" as possible while still leaving room for negotiations and ultimately a fantastic deal. After a miserable experience at another area Nissan dealer the day before, Eddie was able to put me in a loaded New vehicle one model package better with less money down all for a lower payment than the other dealer's bottom price. I will recommend Eddie and M'Lady to anyone looking to purchase a Nissan. Also, I'm sorry to make this the Eddie show because ALL of the M'Lady staff exceeded my best expectations. More

I received an e quote price. I called the dealer to verify price. I was assured and verified the price quoted was correct. I was verbally quoted a finance rate over the phone. When I went to dealer to verify price. I was assured and verified the price quoted was correct. I was verbally quoted a finance rate over the phone. When I went to dealer to look at the car, first thing I was quoted a different finance rate. It would be a difference of $180. I wasn't happy but I would work with dealer. I showed all the paperwork I was e-mailed. I looked at several different cars. I spent 2 hours at this dealer. When it was time to finalize the deal, I was told the internet price I received was wrong and $780 destination fee needed to be added. No where in the quote was this mentioned. I also verified with the dealer via phone prior to coming in and was guaranteed the internet price was correct. So between the finance rate change of $180 and an additional fee of $780, the car would cost $960 more. This I was told after wasting 2 hours in the dealership. Wow. Watch out for the old bait and switch. Real you and then make changes to the deal. More