M'Lady Nissan

I went to buy Nissan Maxima 2012 - but ended up buying 2013 (with less features almost for the same price). I would have expected the sales man to explain me the difference between the two cars that I was 2013 (with less features almost for the same price). I would have expected the sales man to explain me the difference between the two cars that I was looking for - even though both of them were SV model. As a result, ended up with the car with following missing features: - no bluetooth audio streaming (dont assume that bluetooth phone connectivity and this are same) - no memory seats - no floor mats Additionally, they bought me into an argument saying if I finance through Nissan, at 3.99% (75 months) I can get $500 off on the price. They convinced me saying that I can refinance it through my bank later and reduce the rate. After the purchase when I made the calculation, I would have paid less than their monthly installment for 72 months - I ended up refinancing through my bank within a week. Not an amazing experience! More

My overall experience at M'Lady Nissan was excellent. Eddie Coluille, and everyone else whom I've had contact with was very professional and straight forward. I'm very satisfied with the vehicle that I p Eddie Coluille, and everyone else whom I've had contact with was very professional and straight forward. I'm very satisfied with the vehicle that I purchased and would definitely recommend a family member or friend to visit the dealership if purchasing a new or used vehicle. The customer service at M'Lady Nissan was well worth the long drive from my house and went way above my expectations. More

My husband and I were looking to lease a minivan and had a current lease through M'Lady that we were very happy with. Eddie gave my husband a call stating that there were many incentives right now going on a current lease through M'Lady that we were very happy with. Eddie gave my husband a call stating that there were many incentives right now going on and that we should come in to speak with him about ending our lease 10 months early to get into a minivan. We test drove the car with Eddie, who pointed out many of the great features I wouldn't have thought to look for; like the extremely small turning radius. The van drove very nicely, so we decided to talk further about the cost. Eddie offered us a very fair price for the lease, but it was still out of budget. We had hired a babysitter for our 2 kids and were running out of time, so Eddie asked Abe, the manager, to help see if there was anything further the dealership could do. Abe came through in a big way and helped us afford the minivan our growing family needed badly. Eddie and Abe were both very easy to talk to and work with; we never felt pressured. The whole team that day at M'Lady was fantastic and I have told all our friends and family about what a good experience we had and recommended that they check them out next time they need a new car. More

Eddie - once again - delivered as promised. Years ago my company purchased fleet vehicles from him and M'Lady...very pleased with the pricing, which is to be expected when several vehicles are purchased tog company purchased fleet vehicles from him and M'Lady...very pleased with the pricing, which is to be expected when several vehicles are purchased together. This time, however, Eddie and I worked on a single-car deal...still very competitive on pricing. What stands out with Eddie is his no-nonsense approach. He and M'Lady put together an aggressive quote and worked with me on options. Other Chicagoland Nissan dealers I checked with had no personality - simply asked what number they needed to beat and finished with "I'd like to earn your business." Eddie did not recite that same ridiculous line - however he did just that: he earned it. All members of M'Lady Nissan - from Management, Finance and Service - were courteous and made the experience pleasurable. As long as Nissan continues to produce quality cars - I will continue to purchase from M'Lady Crystal Lake. More

We just purchased a 2013 Nissan Murano SUV at this dealership. Our salesperson was Eddie Colville. Eddie was personable, straightforward and knowledgeable about his product. Buying automobiles has dealership. Our salesperson was Eddie Colville. Eddie was personable, straightforward and knowledgeable about his product. Buying automobiles has been on my most disliked list of things to do for many years, but Eddie made the process simple, easy to understand and moved it along smoothly. We got a good deal on the vehicle we wanted to purchase. We would recommend Eddie and this very friendly dealership and come back again. More

I recently (a few months prior) had purchased a used 2010 Nissan Rouge S FWD from The Nissan Autobarn in Evanston. I came to M'Lady to get a oil change one day and realized that every one was extremely frie Nissan Rouge S FWD from The Nissan Autobarn in Evanston. I came to M'Lady to get a oil change one day and realized that every one was extremely friendly. A few weeks passed and I started to wonder if I could have gotten a better deal on my car. I decided to go back to M'Lady based off my great experience, and walked in and was greeted by Eddie. Right off the bat, he let me know that I could have gotten better, and that's what he gave me. I left that day with a new 2013 Nissan Rouge SV AWD. Eddie is straight to the point, honest and up front and you can't help to respect that. Will go back to him and would recommend him to someone as well. More

Eddie came in with a rock bottom price and proved I wasn't leaving without a new car. I'm very happy with my experience with M'lady and Eddie wasn't leaving without a new car. I'm very happy with my experience with M'lady and Eddie More

Eddie was a great salesman to work with and stuck to his work (which is very hard to do if you are car salesman). Before I encountered Eddie, I had been to 5 different dealerships and that experience had l work (which is very hard to do if you are car salesman). Before I encountered Eddie, I had been to 5 different dealerships and that experience had left a bad taste in my mouth about car salesmen in general. I am glad I was able to work with Eddie and will work with him again if/when we are looking to purchase another car. I will also refer him in the future. Thanks, Eddie :-) More

I enjoy going into M Lady Nissan every time to trade in my cars or a family car. They are always friendly, helpful, and anything you need they get it for you. They are always very driven to make sure that my cars or a family car. They are always friendly, helpful, and anything you need they get it for you. They are always very driven to make sure that every customer that comes through the door is satisfied and happy when they leave the building. Outstanding customer service and outstanding staff; Abe, Bob K, John, Scott, and Betty Jo were amazing at helping me get my new car. Loved going there! :) More

Had a great experience shopping for a new car. Very helpful salesman, Eddie Colville, answered all my questions and came up with a great quote on a new Nissan Rogue. I recommend Eddie for anyone who i helpful salesman, Eddie Colville, answered all my questions and came up with a great quote on a new Nissan Rogue. I recommend Eddie for anyone who is thinking of buying a car. More