
M'Lady Nissan
Crystal Lake, IL
Filter Reviews by Keyword
By Type
Showing 1,281 reviews
Saturday was actually the 5th car our family has gotten at M'Lady Nissan. Our salesman, Justin, was fabulous and working with Abe, the manager, is always a pleasure. Since it was a Saturday things took a l at M'Lady Nissan. Our salesman, Justin, was fabulous and working with Abe, the manager, is always a pleasure. Since it was a Saturday things took a little longer than usual but they really did expedite every aspect of our experience and everyone is so helpful and friendly. Financing was a breeze, cashier was quick and accurate. Can't say enough about the friendly service we've always received from them. That's why we keep going back, and needless to say the deals are TERRIFIC! I would not hesitate to purchase from them again and recommend them if you're in the market for a new or used vehicle. Best experience we've had with a dealership, ever. Char More
Right off the bat, Mike made me feel welcome and didn't make me feel like I had to buy something that day. We went for a test drive and he explained everything to my satisfaction. After letting me didn't make me feel like I had to buy something that day. We went for a test drive and he explained everything to my satisfaction. After letting me know that he would waive the destination fee if I decided to come back the following day, it convinced me that they were interested in my business. I went back the following day, traded in my old car...got more than I expected for it, and walked out with a brand new Nissan Rogue at a GREAT price. Thank you Mike, and management at M'Lady Nissan. You were great and I LOVE my new car! More
This is the second vehicle that I purchased from this dealership and have had nothing but a terrific experience. I live 4 1/2 hours away. All of my negotiations were done over the phone with Eddie Covi dealership and have had nothing but a terrific experience. I live 4 1/2 hours away. All of my negotiations were done over the phone with Eddie Coville. I was hesitant because I thought that there would be some sort of shenanigans once I got there. There was nothing of the sorts. The deal was what we had discussed. I got there took the Frontier for a test drive. Brought it back and took care of the financial stuff and left. I highly recommend this dealership. They have been nothing but A++ service. it must have been if I find it worth to drive this distance when I have another Nissan dealership 10 minutes from where I live. The local dealership could not come close to the deal I received at M'Lady Nissan. More
My father and I walked into M'Lady Nissan on a Saturday afternoon with no intentions of buying a car, just to look. We had a budget of $14,000 max and I wanted a sedan. Eddie Colville was extremel Saturday afternoon with no intentions of buying a car, just to look. We had a budget of $14,000 max and I wanted a sedan. Eddie Colville was extremely helpful and attentive to us. He first showed us cars that fit our budget and when none of them appealed to me he told us if we spent another $1000 that he would sell me the 2013 model under the condition that it had to be the least expensive car on the lot. Took my Nissan Versa for a test drive and fell in love! After negotiating with the finance person, I drove out in a brand new 2013 Nissan Versa with only 17 miles on it for under $16,000! I also got a car detailing package that is normally $1999 for only $695! And before I drove off the lot he explained how to use the Bluetooth/other device accessories in my car. I have had the car for 2 weeks today and it does everything that he told me it did. My future car purchases will be through him; he made a great impression.My father and I walked into M'Lady Nissan on a Saturday afternoon with no intentions of buying a car, just looking. We were looking at the used cars when Eddie approached us to see if we needed help. He had to help a customer who came from Iowa to lease a vehicle so he would be with us shortly. When we sat and talked to him we told him that we were looking for a used car and willing to spend at most $15,000. He showed us some cars that fit my criteria and budget More
Great experience, very helpfull, friendly great service. I recommend them highly and thank them for all their help in getting me in the car I absolutely love!!!!!! Lynn I recommend them highly and thank them for all their help in getting me in the car I absolutely love!!!!!! Lynn More
Eddie Colville saved the day for M'Lady Nissan on this deal. I had all but decided that I was going to lease a car from another dealer because I had been jacked around by another sales individual (no this deal. I had all but decided that I was going to lease a car from another dealer because I had been jacked around by another sales individual (no longer with M'Lady) in previous conversations. I have leased my previous 3 cars from M'Lady and was ready to do the same with this car but the previous rep did anything but make it easy for me. Eddie, on the other hand, was great to work with. He took the time to provide the best price he could (none of the traditional "let me talk to my manager" stuff). He took into account that I had been a loyal customer for many years and he made the buying process very simple. I am thrilled with my new car and hopeful Eddie is there to work with when my current lease expires. Eddie was also very kind to me wife and kids during the process of completing paperwork. I appreciated that as well. More
The staff at Jim M'Lady Nissan was awesome. Each and every one of them was easy to work with and made me feel comfortable with my first car purchase. Any questions I had, they had answers for and if th every one of them was easy to work with and made me feel comfortable with my first car purchase. Any questions I had, they had answers for and if they were uncertain, then they would seek out the answer instead of just making something up to get a sale. Prices are reasonable and the people were nice. Thank you to all of the staff that helped me (Bob, Betty Jo, Abe, John, and everyone else who helped along the process)!!! More
I went to the dealership to browse and maybe go back later in the day to purchase something..I ended up finding the perfect vehicle for me and the color I wanted. Eddie Colville was a great help in nar later in the day to purchase something..I ended up finding the perfect vehicle for me and the color I wanted. Eddie Colville was a great help in narrowing down my choices. Everyone that we dealt with were excellent and answered all of our questions. More
Stopped in shopping around for a new car. Was interested in a new Juke. Mike Mantor was the salesman who came out and helped me. He was friendly and knowledgeable. Found a Juke that I liked, talked about so in a new Juke. Mike Mantor was the salesman who came out and helped me. He was friendly and knowledgeable. Found a Juke that I liked, talked about some payment options, finally got it to something affordable with the help of one of the managers(Severo..forget his last name). They even let me take the car over night to get a real feel for get, went back the next day and signed the papers. Talked with Betty Jo who was a real treat. Ryan in finance was a pleasure to deal with as well. Thanks! Look foward to stopping buy every 3 months for my oil changes ! More
I had recently arrived to US from INDIA, since its just few months in US , i didnt had much of credit history to finance a car, Eddie(sales consulatant) helped me out in getting loan financing for the ca few months in US , i didnt had much of credit history to finance a car, Eddie(sales consulatant) helped me out in getting loan financing for the car at a cheaper interest rate. Though i had tried previously, most of the financiers had rejected my loan application since i had no credit history. I got variety of good deals from mladynissan.com, I bought a 2010 Altima with low miles(~36k miles) at a resonable price. Compared with outside market value for the car without tax was ~ 16k . I got the car out of the door with tax at a price less than market value. What i really liked about McLady, compared to other dealers arround Hoffman Estates Customer friendliness, good deals on cars, informative consultants about the car and user needs, excellent servicing of cars. Frankness about the hidden costs before buying car,(other dealers never tell you hidden costs before you make a deal) More