
M'Lady Nissan
Crystal Lake, IL
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Worst experience ever. Everyone needs to stay away from this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! More
First time buyer at M’Lady Nissan. It was a great experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. More
I went to M’Lady Nissan and completely expected the usual run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both t run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both the dealership as well as myself. I know that car dealerships are all about making money, but, honestly, I felt like this dealer is very concerned with maintain their customer base. On top of all of that, I love our new car and cannot imagine not getting a Nissan for my next new vehicle. More
The people are great! From the first night I test drove to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very frie to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very friendly AND I got a great deal! (I checked!) The warranty/services they include will also be a pleasure with their great facility! I highly recommend M'Lady! More
I purchased and have always had my car serviced at the dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! More
The deal was for the lease of a new Altima. The entire negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finis negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finish. Very quick process and totally pain and anxiety free. Eddie Colville did a very nice job. More
Fantastic experience from start to finish. Knowledgeable and friendly staff. They went above and beyond for me and I didn't feel pressured at all. I would recommend M'Lady to anyone in need of a new or us and friendly staff. They went above and beyond for me and I didn't feel pressured at all. I would recommend M'Lady to anyone in need of a new or used car. I will never go anywhere else. More
We just purchased a 2014 Rogue from M' Lady Nissan and we couldn't be happier! The process was as smooth as silk and the people were all very helpful. This is our 2nd new car from Jim M' Lady--we w and we couldn't be happier! The process was as smooth as silk and the people were all very helpful. This is our 2nd new car from Jim M' Lady--we will be back again ! More
My 2014 Altima is the fourth new Nissan deal from M'Lady. I've always been treated honestly and fairly, and given great deals. I also use them for servicing my cars, and am always more than satisfi M'Lady. I've always been treated honestly and fairly, and given great deals. I also use them for servicing my cars, and am always more than satisfied. The people are very friendly, professional, personable and great to work with. The newly remodeled dealership is beautiful, and the choice of vehicles is vast. It's a great dealership. More
Eddie was great to work with. He is a no nonsense type of person and I appreciate that. He asked what I wanted when I first met him, and I told him that I don't like the sales process to drag out. He ha of person and I appreciate that. He asked what I wanted when I first met him, and I told him that I don't like the sales process to drag out. He had me in my new car and out the door in record time. His customer service is great. He is great at following up and even helped me out by retrieving a christmas gift that I had forgotten about and left in my trade in. More