Back

M'Lady Nissan

Crystal Lake, IL

4.9
1,320 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

Directions

By Type

Showing 1,320 reviews

December 23, 2013

Worst experience ever. Everyone needs to stay away from this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! More

by Cathy101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Dibella
December 23, 2013

First time buyer at M’Lady Nissan. It was a great experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. More

by jpaulus107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
December 22, 2013

I went to M’Lady Nissan and completely expected the usual run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both t More

by mwooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 18, 2013

The people are great! From the first night I test drove to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very frie More

by Marilee64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
also Mike Manter & Tazo (sp?)
December 16, 2013

I purchased and have always had my car serviced at the dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! More

by donna100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
December 16, 2013

The deal was for the lease of a new Altima. The entire negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finis More

by rjw1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
December 10, 2013

Fantastic experience from start to finish. Knowledgeable and friendly staff. They went above and beyond for me and I didn't feel pressured at all. I would recommend M'Lady to anyone in need of a new or us More

by hoijer1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
December 10, 2013

We just purchased a 2014 Rogue from M' Lady Nissan and we couldn't be happier! The process was as smooth as silk and the people were all very helpful. This is our 2nd new car from Jim M' Lady--we w More

by jpaz24892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo, Robin, Ryan
December 07, 2013

My 2014 Altima is the fourth new Nissan deal from M'Lady. I've always been treated honestly and fairly, and given great deals. I also use them for servicing my cars, and am always more than satisfi More

by vgartner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mantor
December 07, 2013

Eddie was great to work with. He is a no nonsense type of person and I appreciate that. He asked what I wanted when I first met him, and I told him that I don't like the sales process to drag out. He ha More

by adeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
...
110
...