M'Lady Nissan

My wife and I just bought at 2014 Nissan Altima. It was a low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. More

We have a 2003 Altima and were just beginning to look into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come i into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come in just to look and get some information. We also wanted to know what our car is worth. I made it clear that it was our first time out and told the salesman that I didn't want to waste his time, that we wouldn't be able to leave with a new car. He assured me we should make an appt. anyway. We did. When we got there, we waited for approx. 20 min. or so till he finished up. We took a car for a quick test drive and then were ready to get some numbers we could work with. He asked if we would make a deal tonight. We said we'd love to but we couldn't. Had to review and check finances, etc. So he left us to see what he could do. And. Never. Returned. We waited for over an hour while he helped other customers, once in a while telling us he'd be with us shortly. He never came back. Finally, as we prepared to leave, another person came over and told us we should think about leasing. We never got any other help or negotiations. We were very disappointed and felt dismissed and disrespected. If you buy a car there, staff is very nice. If you don't,(even if you've made it clear you can't that very day), brace yourself. More

Went here with my dad to buy a new car. This is our second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I cannot wait to buy my own car in the future, because I know M'Lady will treat us right! More

I was very pleased with my experience at M’Lady Nissan in Crystal Lake. I came to M’Lady just looking at prices and the possibility of getting a van. I was helped by Scott in sales and found him to be hones Crystal Lake. I came to M’Lady just looking at prices and the possibility of getting a van. I was helped by Scott in sales and found him to be honest and fair about my trade in and options. I did not buy the first day, but told Scott I was open to suggestions if something came up. He called me the following weekend to tell me about 2 new possibilities that turned up. With the diligent work of finance, I was able to get a rate and payment plan that worked within my budget. More

We knew we would be purchasing another Nissan after having such a great experience with our Maxima. We had 3 dealers of equal distance, and were led to M’lady based on a few friends good experience. Th having such a great experience with our Maxima. We had 3 dealers of equal distance, and were led to M’lady based on a few friends good experience. The process of buying a new car can be trying to say the least, but found everyone at M’lady was going out of their way to make it as pleasurable as possible. We were able to come to an agreement within a reasonable amount of time. So far we are very excited about our new Altima. The day we were there, M’lady was actually having a free BBQ lunch for their employees and customer. What a nice touch. More

I had a great experience buying my second new Sentra from them. I traded in my 3 year old one for a brand new one with a lot of new features. I will definitely purchase my next car from them. them. I traded in my 3 year old one for a brand new one with a lot of new features. I will definitely purchase my next car from them. More

3rd car I've purchased from m'lady.excellent staff,quailty vehicles at good prices.service is also excellent.i,ve alwas felt comfortable at their facility.i get a good deal every time staff,quailty vehicles at good prices.service is also excellent.i,ve alwas felt comfortable at their facility.i get a good deal every time More

I just purchased my first car, a 2013 Rogue last week and I am loving my car. The facilities were gorgeous, they answered all of my questions and really paid attention to what I was looking for. They really I am loving my car. The facilities were gorgeous, they answered all of my questions and really paid attention to what I was looking for. They really worked within my budget and were willing to meet me where I felt comfortable purchasing the vehicle. Every person I came into contact with at Mlady was polite and very helpful, Rich was great. I would purchase another car from them without hesitation. More

Bought a 2013 Nissan Altima on September 14th, came home to find that the other remote start only worked sometimes, found some kind of a nest under the hood, the check engine light came on and there was a r to find that the other remote start only worked sometimes, found some kind of a nest under the hood, the check engine light came on and there was a rattle somewhere around the dashboard. Called service and brought the car back the following Friday before we left for vacation. We informed them that we would be returning on Wednesday the 25th so we would like to pick it up then. They had the car for 5 days and said they fixed the rattle, sposedly something in the visor, the couldn't find anything wrong with the remote, they thought they fixed the check engine light. Brought the car home and the check engine light is back on. Called service and brought car back on Thursday the 26th. They said they thought it was the gas cap and had to order it and it wouldn't be in until Saturday the 28th. Saturday they called and said they got the wrong cap or ordered the wrong cap, either way now it won't be ready until Tuesday October 1st. I find this totally ridiculous first to have these problems with a new car and to have to wait almost a week now for a gas cap that they "think" is why they think the check engine light came on and why do I need a new gas cap with a new car that should have a new gas cap already. I am beginning to think that this was not a good purchase. Thank you, Nancy Cota 847-742-8064 More

We came in test a Juke we already like the look of it ..without saying much more we was in a new Juke doing test drive .we like ..wasn't ready to buy on that day ...but was given a offer we decided not t ..without saying much more we was in a new Juke doing test drive .we like ..wasn't ready to buy on that day ...but was given a offer we decided not to pass up .Nop ressure just great prcie .TYVM More