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M'Lady Nissan

Crystal Lake, IL

4.9
1,318 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,318 reviews

March 12, 2014

This dealership and it's employee's went way out of the way to get me what I needed. Also When I had A problem 2 day's later their service center took care of it even though it was not covered. I wa More

by Keith1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dibella
March 11, 2014

Everyone was extremely polite and helpful. They worked hard with me to get me the best price possible. I drove away in a beautiful new Nissan and I couldn't be happier! The next day, they even called back More

by ashleesaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
March 08, 2014

I was in a tough situation and in the dealership many times. They were all patient and worked with me until we reached a successful conclusion! All the staff was helpful and friendly. I was in touch w More

by sonyapic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taso K, Tom Gilhooly
March 05, 2014

On January I went to buy a car and I was treated fairly nicely by the salesman and it was a great experience until a few weeks later I found out that the financial dept had ripped me off for 145 dollars fo More

by samra23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 03, 2014

I spoke with Eddie Coleville about purchasing a 2013 Nissan Altima. He checked his inventory and advised me they had what I was looking for. My four year old daughter and I drove down from Milwaukee an More

by jbartol1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
February 26, 2014

We read reviews on other sites regarding trickery and dishonest sales practices, but unfortunately we wanted a Nissan Rogue and M'lady was convenient. Thought if we went in clear headed and educated we c More

by Roguefan123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager
February 24, 2014

On Saturday, Feb. 15, we went to M’Lady Nissan in Crystal Lake Illinois to potentially trade in our vehicle for a new Rogue. We had bought a vehicle from M’Lady about a year and a half earlier and h More

by stevesanders1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
February 24, 2014

Had a wounder full experience with the sale personal and sales manager over all great people to work with went the extra mile to help me out. More

by icadenas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gilhooly
February 23, 2014

After purchasing our last car from m lady nissan, we just went into the dealer to look at a new car after an internet inquiry. I went in and was greeted by Brian. I told him about the altima I had seen onli More

by ShawnScholfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian Alverez
February 18, 2014

The sales man was ok he was young and shy I believe his name was John he was not the problem though. The man who does the credit and bank approvals is a complete jerk. Made me feel like an idiot and embarr More

by Katielu1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
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