
M'Lady Nissan
Crystal Lake, IL
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Juke Lover Just purchased my first Juke from M'Lady Nissan. I had looked at them back in January and thought I wanted the Nismo. However, my fabulous salesman, Just purchased my first Juke from M'Lady Nissan. I had looked at them back in January and thought I wanted the Nismo. However, my fabulous salesman, Richard, showed my husband and I different versions and colors and let us take one for a spin. He didn't have to sell me, I fell completely in love with a little Bordeaux Black Juke and made up my mind that we were meant for each other. The buying process was quick and painless, everyone at the dealership was great to work with and I have never left a car deal on such a cloud. Even my husband was thrilled with my new car and said we got a great deal and the car is "perfect" for me. Thank you M'Lady - we'll be back! More
Great Service I felt that John offered quality service. We live in Dallas and flew up here to see a car. He provided a lot of info on the car over the phone. I was I felt that John offered quality service. We live in Dallas and flew up here to see a car. He provided a lot of info on the car over the phone. I was able to take the train and John picked me up with the car. Every time during the journey that I needed to call him he answered right away. We were very pleased. More
First time customer. Great service. LOVE our new Nissan! We will definitely recommend M'lady to others. Looking forward to working with them for future purchases. We will definitely recommend M'lady to others. Looking forward to working with them for future purchases. More
This person has no respect on his clients. He never listen to clients voice. He never explain price details and has no information. He even makes a mistake in cost calculation. Most of all, he despise listen to clients voice. He never explain price details and has no information. He even makes a mistake in cost calculation. Most of all, he despised his clients saying that "go other places to look for something cheaper,cheaper,cheaper". Dont treat yr clients as yr possibe profit only. Treat yr client as yr potential frequenter. More
Drove from Rockford and had a great experience. Mike worked really hard and was able to find a Rogue that fit our needs. It was worth the drive for us that is for sure :0) worked really hard and was able to find a Rogue that fit our needs. It was worth the drive for us that is for sure :0) More
My first experience at M’Lady Nissan was not the best. I decided to give them a second chance with an internet quote. M’Lady followed up the quote with a phone call. I explained that I was not sure if I wan decided to give them a second chance with an internet quote. M’Lady followed up the quote with a phone call. I explained that I was not sure if I wanted to deal with them again. She had me explain what happened and apologized for my experience. Within 5-10 minutes, my phone rang again and it was Scott M’Lady. We talked about what happened. He told me to give him a call when I was ready. He said that he would personally take care of me. He did just that. He took care of everything with no back and forth. It ended up being a good experience after all. I love my Murano. More
Thank s to you I really enjoyed myself as I never experienced, positive, uplifting and joyous the professionalism of a helpful and friendly dealership. I appreciat I really enjoyed myself as I never experienced, positive, uplifting and joyous the professionalism of a helpful and friendly dealership. I appreciate all the guide from M'lady Nissan on Crystal lake. More
I just purchased a 2014 Nissan Altima from M'Lady Nissan. When I got there I was greeted by Scott and he asked me the reason for my visit and I told him I had a few questions about the Altima and jus Nissan. When I got there I was greeted by Scott and he asked me the reason for my visit and I told him I had a few questions about the Altima and just wanted to check it out. He was very knowledgeable about all the cars. He did a great job explaining all the features and packages. He showed me The different models and colors the car was offered in. I never felt pressured once to make a purchase. He understood that I had a budget I was working with and he did everything he could to make sure I got what I wanted within that budget. Bryan helped me pick a financing package that would work for me. He did a great job explaining the different packages and helped me pick the one that was best suited for me. I couldn't be happier! I definitely recommend M'lady Nissan to anyone looking for new car and great service. More
John was very repectful. If we had a question he answered it to the best of his ability & if he did not know the answer he made the effort to find out what I needed to know. I was a very tough cust answered it to the best of his ability & if he did not know the answer he made the effort to find out what I needed to know. I was a very tough customer & throughout it all John go the sale. I would reccomend him to others. More