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M'Lady Nissan
Crystal Lake, IL
1,243 Reviews
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June 24, 2024
I purchased a vehicle for $48,000 and three days later after getting it home my check engine light came on. Took it back to the dealership to have them fix it apparently to what they said. I drove down th after getting it home my check engine light came on. Took it back to the dealership to have them fix it apparently to what they said. I drove down the road after picking it up after they had it for a week and my check engine light came back on. Since then, approximately for two months, I’ve been putting money into this vehicle to keep fixing it and unfortunately, nothing is working. I am now stuck with the vehicle that does not run correctly, constantly dies, leaks, upon other issues. I reached out to the dealership, thinking they would handle it appropriately and help me out. They told me the only thing they can do is offer a trade-in which I would be out approximately $15,000. I told him that they sold me a car that does not work and I was shocked that they would not help me out other than try to do a trade-in and Essentially use me to get additional money from them. Very disappointing. I would highly avoid this dealership, unless you want to be in the same situation as I. It is pretty clear that they do not have any conscience and are not truly there to help out their customers and will, choose money over the right thing to do at the end of day. I plan to contact media as well and utilize social media to share my store to prevent others from falling victim to this dealership. More
by Crysj3260
Employees Worked With
Kamil Zlahoda
June 19, 2024
Our experience at M’Lady was a pleasant and great. Shane Mageland our sales person was friendly, pleasant and a wealth of experience that help us make the decision we did. M’lady is a very open, hon Shane Mageland our sales person was friendly, pleasant and a wealth of experience that help us make the decision we did. M’lady is a very open, honest and transparent dealership we have ever dealt with. 100% they will get our business from today forward. More
by ssmbarino
Employees Worked With
Mir Ali, Tommy Majka, Shane Mageland
June 18, 2024
This was my first time purchasing a vehicle from M'Lady and it was a great experience!!! George Vazquez was friendly, kind and informative through the entire process. He listened and understood my concerns and it was a great experience!!! George Vazquez was friendly, kind and informative through the entire process. He listened and understood my concerns and did the absolute best he could for me in my situation. He is FANTASTIC if you ever go to M'Lady make sure to ask for George! M'Lady has gained a lifelong customer from this wonderful experience thank you for making my car buying process fun, easy going and stress free! More
by 8ajaramillo
Employees Worked With
George Vazquez
