Lynnwood Honda

I bought a Honda Fit from Mark Baker three years ago. My situation was difficult because my minivan had caught fire and was a total loss, and I was away from home visiting my daughter's family on Whidbey Is situation was difficult because my minivan had caught fire and was a total loss, and I was away from home visiting my daughter's family on Whidbey Island during my son-in-law's military deployment. To say I was stressed would be an understatement. Lots of other dealers gave me high pressure sales tactics and seemed shady, but Mark was very personable, informed, caring, organized and a great overall communicator. One year after I bought the car I was in a situation in which it wouldn't start (battery was run down from children turning on lights) and Mark talked me through jumping the battery, by phone. Three years later, he still remembers my daughter's name! I love, love, love this car, and I hope I don't need to buy a new car for a long time, but if I did I'd be looking up Mark Baker again. The dealership is great too - I was in once for minor service, and they welcomed my large German Shepherd in their carpeted waiting area, and lavished attention on him. Love that! More

I had an excellent experience buying my car at Lynwood Honda! Tavo and everyone at the dealership was very friendly and helpful. I never felt pressured or pushed to buy a car.. I got exactly the car I Honda! Tavo and everyone at the dealership was very friendly and helpful. I never felt pressured or pushed to buy a car.. I got exactly the car I wanted at a reasonable price and could not be happier with the experience. I would definitely recommend buying a car from Tavo and Lynwood Honda. When I need to buy a car again I know where to go. More

The purchase of a new Accord was the easiest major expenditure that I have ever made. I have two close neighbors that have purchased 3 Hondas in the last decade from Lynnwood Honda. I dropped by la expenditure that I have ever made. I have two close neighbors that have purchased 3 Hondas in the last decade from Lynnwood Honda. I dropped by last August to see when the new 2013 models would arrive and met Bob Labor. He took my name and phone number and contacted me when they arrived and I could test drive a unit. I was pleased with the test but wanted to wait until Consumer Reports had rated the new model. I shared with Bob that I might make a purchase before the end of the year if the price was very attractive and CR rating was complete. He followed up before the holidays, we discussed the cost and I decided to wait until the new year in order not to need any finance. Bob again followed up in January and gave me new pricing information. From the information from CR, I think the price was a win-win for both buyer and seller. The paperwork was taken care of with efficiency and no pressure to add accessories to the package. Bob then assisted me (taught me) how to program the various options for audio, lighting, phone, etc. My overall assessment is that this organization is extremely customer centric,i.e., straightforward and focussed on customer satisfaction. I don't hesitate to recommend Bob Labor as a salesperson. More

Very straightforward car buying experience -- no hassles or nightmare scenarios that one could imagine when going to a dealer to buy a car. Didn't get a hard sell/push for any of their cars, services, or p or nightmare scenarios that one could imagine when going to a dealer to buy a car. Didn't get a hard sell/push for any of their cars, services, or products. Just an overview of what they offered and if I didn't want something there was no push to change my mind (I can't say that for ever dealer I've been to). More

Mark Baker is a very helpful person, he is the only honest car salesman I have come across. He gives more than 100% to his job and is very sincere honest car salesman I have come across. He gives more than 100% to his job and is very sincere More

Wonderful experience! Kat heard my needs, was always so pleasant, called me to follow up...never to push anything....gave me time as I was very busy with work...just did a perfect job! There was never any pleasant, called me to follow up...never to push anything....gave me time as I was very busy with work...just did a perfect job! There was never any pressure. It was always a very positive experience walking into the dealership. I am so glad she was the salesperson who walked out of the dealership to greet me when I first arrived! I found a great car at a great price and I am very happy. She even called after the sale to make sure all was well AND called to say an additional valet key had been found and she mailed it to me out of state! I would highly recommend asking for Kat. Thank you. E.Knowles, RN, CHPN More

I recently bought a car at Lynnwood Honda. I had had no prior experience with Lynnwood Honda; I was just in the market for a car and happened to drive by. I have never in my life had a more satisfying prior experience with Lynnwood Honda; I was just in the market for a car and happened to drive by. I have never in my life had a more satisfying experience buying a car. The salesperson who assisted me was Kat Byrd. Quite simply, she is by far the best salesperson I have ever encountered in the context of purchasing an automobile--and I'm talking about a span of thirty years. She is knowledgeable, personable, professional, honest, patient, and even funny. She is also intelligent and reasonable. She never engaged in any of the subtle or not-so-subtle pressure tactics we've all come to expect from auto dealerships. For example, she did not try to sell me the car she wanted me to buy; on the contrary, she did her level best to sell me the car I wanted to buy at the price I was willing to pay for it. She patiently listened to what I was interested in, and gave me the benefit of her knowledge, experience, and suggestions, without ever once trying to 'close the deal' in some pre-mature, artificial, or pressurized way. She let me take my time and she let me change my mind. And she has a really impressive depth of technical knowledge about the product she sells (Hondas). To be honest, I stopped into the dealership more or less cynically expecting the usual grim, jaw-clenching, irritating experience of game-playing, pressure tactics, subtle manipulation, and good cop/bad cop routines between the people on the sales floor and the management upstairs. (If you're reading this, you know what I'm talking about.) But I left feeling delighted that I had been treated with complete fairness, candor, honesty, and reasonableness. In a general business culture in which one routinely expects to be manipulated by salespeople, Kat is an amazing breath of fresh air. The next time I need a car, I will go to her first. In fact, I'll go out of my way to shop at whatever dealership she's working at then. And I'll recommend that my friends and relatives do too. More

My experience with Bob Labor/Lynnwood Honda was beyong my expectations. He was very knowledgeable about the cars and accessories he was showing us, extremely polite and has great follow up. At no time was I expectations. He was very knowledgeable about the cars and accessories he was showing us, extremely polite and has great follow up. At no time was I feeling as if I was being pressured to buy or as if I was wasting his time. I did review all potential choices and found everything that Bob was telling me was infact accurate. A real honest man and great integtity. After making my selection, I had no issues in the finance office for additional services/ offers from them trying to add to the sales price. Even the atmosphere at the dealership was very pleasant from reception, sales dept, service dept, finance dept. I highly recommended this dealershiop and Bob Labor for sales. More

My wife & I had a great experience working with Michael Grecco. We had just come from another Honda dealership where our experience was not so good. Upon arrival, we were greeted by the receptionis Michael Grecco. We had just come from another Honda dealership where our experience was not so good. Upon arrival, we were greeted by the receptionist who was able to get an associate to assist us. Michael was very open, honest, and knowledgeable about the vehicles & was able to get us a fair price. We had not planned to make our purchase that night, but ended up doing so because we had such a positive experience :) More

Bought a new Pilot back in October, Kat was the one who took care of us since the first minute of walking in. She helped us out getting the best price of a new car no matter how crazy we had offered , whic took care of us since the first minute of walking in. She helped us out getting the best price of a new car no matter how crazy we had offered , which I mean no eyerow or bad body language. Overall , My wife and I were very happy with the deal and the service from Kat @ Lynwood Honda. Totally recommened to everyone. More