Lynnwood Honda

Superior customer service and real intregrity I met with Bob Labor at Lynnwood Honda after going to several other places. I was about to be taken for a ride at Harris Ford and they were advertisi I met with Bob Labor at Lynnwood Honda after going to several other places. I was about to be taken for a ride at Harris Ford and they were advertising a car in the local paper and online for $16,200.00 and I never saw that ad and the three guys I met with at Harris Ford, completely lied to me and told me their best and final offer was $23,500 for a vehicle that had 60k miles and was a Saab SUV. I found out while on my test drive about the ad in the paper and online for the exact car I was driving and I confronted them and they panicked and started acting like they had no idea about that. So it was after this terrible encounter with Harris Ford that I met Bob Labor at Lynnwood Honda. Bob is a very nice man and what you immediately feel from the beginning is a hard working Honda representative who is not high pressure, yet gave me confidence from the beginning that he would do right by me, the customer. In walking around the Lynwood Honda grounds, Bob was educational about the types of vehicles I was looking for and he never made me feel rushed to do something I didn't want to do. He would have test driven 10 different vehicles had I wanted to but I decided to test a Honda CRV and Pilot. Every time we passed another Honda employee, they were all very friendly and you could tell they all respected the man the call Bobby Labor. Once I decided on the CRV, they sales finance guys were not doing a bunch of running back and forth and they were not whispering or giving me any conflicting statements. The buying process was made easy and by the time I actually sat down to sign papers, I wasn't so worried about Bob making a hard earned dollar so there was very little negotiating as they showed me their true invoice pricing and went $600 above that. I hope Bob and his crew make some other money from incentives because whatever Bob received as commission for that, he more than earned and I was a proud new owner of a beautiful 2015 Honda CRV. It didn't stop here however, Bob followed up with me 3-4 times over the next several weeks to make sure we loved our new car. When our license plates came in, I stopped by there after work to pick them up. Bob had a family of 4 at his desk making another sale and as soon as he saw me, he kindly asked his customers to hang tight for a minute and came and shook my hand and said hello. When he found out why I was there, and that I had been waiting for a lot attendant to come over and put on my license plates, he went and grabbed a power drill and in his nice work clothes, went outside in the rain and put on both license plates for me so I didnt have to wait any longer. I could not have been more happy with Bob Labor and would recommend him to anyone going to purchase a car. He is not a young kid, but rather an established salesman with many years under his belt and I will say it again, a good man with pure professionalism and integrity. More

Thanks to Mark Baker- a great experience at Lynnwood Honda! Lynnwood Honda and salesperson Mark Baker have finally changed my view of car dealerships and salespeople o a very positive one. Mark had a no-pressu Lynnwood Honda and salesperson Mark Baker have finally changed my view of car dealerships and salespeople o a very positive one. Mark had a no-pressure way of allowing me to shop for a car at my own pace, answering all of my many questions with patience. He walked me around the cars to help me inspect them and made sure everything worked. He also got me a great price, KBB value on trade for my old car. Mark is very knowledgeable about all the Honda products and when I finally made my decision, he walked me through setting up all the electronics in my car. I am very picky and Mark made sure I was happy with my purchase. Mark’s excellent customer service doesn’t end after you drive your car away, he contacted me later to make sure everything was ok an to see if I had any questions. As I could see from the large notebook of compliments from other happy customers, Mark is a great salesperson. I am very happy with my entire experience at Lynnwood Honda and will go back again, as well as recommend Mark to my friends and family! More

Eased the worry of financing my first car! Car buying has never been a pleasant experience for me in the past, and I came into this not wanting to add another monthly payment to roster.....howe Car buying has never been a pleasant experience for me in the past, and I came into this not wanting to add another monthly payment to roster.....however that being said my experience at lynnwood Honda was nothing but positive. I was super worried about the price and whether the car would work out but D McDonald was so helpful! He was super great at working with me and trying to get me the monthly payment I could afford and when the key was lost he even went out of his way to try and get a spare from the previous owner! All in all I am confident that I can come back whenever I have questions or concerns! More

Hidden price came out when we showed up in person we were promised the car is with no accessories and when we showed up in person at the showroom we were told there are couple of accessories that cann we were promised the car is with no accessories and when we showed up in person at the showroom we were told there are couple of accessories that cannot be taken off. So sorry and blah blah blah. This is a classic behavior of every Honda dealer in Puget Sound. Are they so well trained that trey should professionally lie to customers? Yes. A bunch of fraud salesmen. More

Excellent car buying experience! Among all the calls we received from Honda dealers, Mark Baker's from Lynnwood Honda stood out because of the way he spoke to us. Warm and friendly as Among all the calls we received from Honda dealers, Mark Baker's from Lynnwood Honda stood out because of the way he spoke to us. Warm and friendly aside, he told us he wanted "to help us buy our Honda." The other dealers were focused on selling their cars but Mark's attention was on our dream car and what we wanted to drive. When we met him at the showroom, he greeted us by our first names and guided us expertly through the process of selecting our car as per our budget and requirements. Never did we feel that he was pressurizing us to get him his next commission from this sale. During our test drive, he was very patient and let us get a good feel of the car before we decided on it. When we quoted a price another dealer was offering us, Mark went ahead and honored that deal and helped us buy our Honda from Lynnwood. This was in sharp contrast to other dealers who always asked us for proof from other dealers. Mark trusted us as buyers and we developed immense respect and trust in his expertise. Overall, an excellent experience at Lynnwood Honda and with Mark Baker. More

Wonderful service from Tom Dunning, Oscar Rodriguez We visited Lynnwood Honda Services for Cilajet application. Due to certain confusion, "all weather mats" were fitted in even before we had decided to We visited Lynnwood Honda Services for Cilajet application. Due to certain confusion, "all weather mats" were fitted in even before we had decided to buy them. When we brought this to their attention, instead of removing these mats, they gifted them to us as Christmas gifts. Earlier, we had a wonderful car buying experience with Lynwood Honda Sales. Now, even Lynwood Services has provided wonderful customer experience. More

Wonderful buying experience! From the moment we stepped on the lot, Lynnwood Honda felt different. Sales rep Tom Park provided outstanding service. He was friendly and accommoda From the moment we stepped on the lot, Lynnwood Honda felt different. Sales rep Tom Park provided outstanding service. He was friendly and accommodating but not pushy. He listened and answered our questions. We felt very comfortable throughout the process and took home exactly the vehicle we wanted. Highly recommend Lynnwood Honda to anyone seeking a positive buying experience. More

Excellent Honda Dealership! This was our first experience with Lynwood Honda, and we selected this dealership based on research from Consumer Reports. Once we decided on a model This was our first experience with Lynwood Honda, and we selected this dealership based on research from Consumer Reports. Once we decided on a model we were promptly contacted by Paul Ligman - Lynwood Honda, they were the first dealership to respond. Paul was extremely helpful on the phone, answered our questions and set up an appointment for us to meet, and also contacted us the day before to reassure us everything was set up and he would insure we would get the best deal. Paul was true to his word, did a great job explaining everything, the rest of the team was very courteous and helpful. Comparing this to other experiences we've had in both California and Washington, Paul and Lynwood Honda have been the best. Thanks for a beautiful car and a great sales experience, I will be sure to tell all my friends to go there and ask for Paul! More

Outstanding Customer Service! When I called Lynnwood Honda, Paul Ligman listened to me and understood what I needed. Upon arrival at Lynnwood Honda, the sale took under an hour, be When I called Lynnwood Honda, Paul Ligman listened to me and understood what I needed. Upon arrival at Lynnwood Honda, the sale took under an hour, because Paul was incredibly helpful, easygoing and honest. I got exactly what I went in there to buy! Paul Ligman of Lynnwood Honda has made me a customer. I highly recommend Paul to anyone looking for a Honda. More

Great Sales Experience! We just purchased our third Honda from Lynnwood Honda. Mark Baker could not have been more helpful! He was friendly and honest. We felt that he had We just purchased our third Honda from Lynnwood Honda. Mark Baker could not have been more helpful! He was friendly and honest. We felt that he had our interests at heart. There were no hassles in our transaction. I would not hesitate to recommend Mark and Lynnwood Honda to anyone wishing to buy a car. More