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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,962 Reviews

1,962 Reviews of Lynn Layton Chevrolet - Service Center

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September 12, 2025

Great customer service with a smile. Everyone was happy to assist with all of my concerns! More

by RH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
September 11, 2025

Great customer service and awesome communication. Mike explained what the cause was of why the check engine light had came on and what had to be replaced. More

by LPAYNE1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria, Stacey
September 11, 2025

Amazing service and customer service. I Like that they take their time working on my vehicle to make sure the problem was resolved. More

by LPAYNE1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria and Stacey
September 11, 2025

They done a find job ever was nice and the job was done in a timely manner More

by ELI9POINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Timely check in with short wait duration for the work being done Followed up on all questions More

by Whr1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your fantastic review! It's great to hear that your experience at Lynn Layton Chevrolet was efficient and that we were able to address all your questions. Your satisfaction is our priority, and we appreciate your kind words. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 09, 2025

It seems that the labor cost of $170 per hour was excessive, but what do I do. More

by Dhgullion
Recommend Dealer
Yes
Sep 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand that you found the labor cost to be high. At Lynn Layton Chevrolet, our aim is to provide transparent pricing and quality service, and we appreciate your feedback as it helps us maintain our standards. If you have any further questions or would like to discuss your service further, please feel free to reach out to us directly. Your input is valued. Sincerely, The Lynn Layton Chevrolet Team

September 09, 2025

Everything was very good He gave me a excellent service I would recommend everyone to him More

by Marshunhawkins16
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words, Marshun! We're thrilled to hear you received excellent service at Lynn Layton Chevrolet. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

September 08, 2025

Great people to work with. Made buying easy and fast would recommend using this dealer ship. More

by glover1088
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Cessa
Sep 08, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Lynn Layton Chevrolet great to work with and that we made your buying experience easy and fast. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 08, 2025

Great service friendly employees top notch work . service people are very supportive ! Thanks for coffee! More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words, Leroy! We're pleased to hear you enjoyed the great service and friendly atmosphere at Lynn Layton Chevrolet. It's our pleasure to provide you with support, and we're glad you appreciated the coffee. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 08, 2025

Service Advisor, Mike, does not know the difference in transmission FLUSH vs regular transmission oil change. He was informed what my corvette needed & which mechanic was to work on it. (We had talked sev More

by Glenda Townsend
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Glenda. We understand your frustration regarding the confusion around the transmission flush for your Corvette and appreciate you bringing this matter to our attention. We value your feedback as it helps us improve our service at Lynn Layton Chevrolet. It’s great to hear that Mel was able to assist you and resolve the issue. We will make sure to address this with the team to ensure better communication and efficiency in the future. Please feel free to reach out if you have any further concerns. We look forward to serving you better next time! Sincerely, The Lynn Layton Chevrolet Team

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