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Lynn Layton Chevrolet

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.7
3,099 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,099 reviews

August 10, 2024

Very helpful, very patient with me and listened to what I wanted. Great experience! Thank you Joel! More

by Mayra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Lynn Layton Chevrolet. It's fantastic that Joel was able to assist you and listen to your needs. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 10, 2024

Excellent helpful trustworthy great dealership easy to deal with honest loyal to there decision in helping customer More

by roderickwatkins37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Lynn Layton Chevrolet. We pride ourselves on being helpful and trustworthy, and it's fantastic to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 10, 2024

Did not perform maintenance requested and very bad communications . Would not return answer or return calls. Made appointment and took three days to get into shop. More

by nathan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
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Aug 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Nathan. We understand your frustration regarding the maintenance request and communication issues, and we appreciate your feedback. It’s important to us at Lynn Layton Chevrolet that our customers feel heard and valued. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your experience matters, and we strive to meet our standards in every interaction. Thank you again for your input. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

I really liked the communication and benefit of delivery! I had a good salesman that tried to work with me and I’ve had good service all around More

by laytensmom16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Hardin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you appreciated the communication and delivery service at Lynn Layton Chevrolet. It's wonderful to know that our team provided you with a positive experience. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

They have always treated me fair and courteous. Not had any problems with there customer service. More

by KEVIN.L.HOOD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
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Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We appreciate your feedback regarding the courteous service you've received at Lynn Layton Chevrolet. We're glad to know that you haven't encountered any issues with our customer service. If there's anything more we can do for you, please feel free to reach out. We look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

Polite, and courteous- Prices could be lower but I had a promotional discount that made the cost agreeable. More

by SIRWHUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
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Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We appreciate your remarks about the pricing and are glad to hear that the promotional discount made your experience at Lynn Layton Chevrolet more agreeable. We strive to offer the best value to our customers. If you have any further comments or suggestions, please feel free to reach out. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

Made an appt for service at 9am on Wednesday. Car didn’t get looked at until afternoon on Thursday and would require another overnight before it could be worked on. Just thought the point of an More

by JOHN.KERRIANNE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, John. I understand your frustration with the delay in servicing your vehicle at Lynn Layton Chevrolet. Your expectation of timely service is important to us, and we appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can address your concerns and work towards a resolution. Your experience matters to us, and we aim to provide better service in the future. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

Get appointment quickly. . pleasant to talk to.. waiting time is ok... friendly... bathroom clean...thanks More

by kdchambers61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear you had a pleasant experience at Lynn Layton Chevrolet. We strive to provide a friendly atmosphere and maintain cleanliness for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

Very friendly! Good work! Doesn’t take long to get in and out! Love that I can go early. More

by DIANAFAYE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Lynn Layton Chevrolet. Our team strives to provide friendly and efficient service, and we're glad you appreciated the quick turnaround. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 08, 2024

Best car buying experience ever. Everyone was very friendly. The process was efficient. I was in and out in no time. More

by csingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your fantastic review! We're thrilled to hear that you had the best car buying experience ever at Lynn Layton Chevrolet. Our team works hard to provide a friendly and efficient process, and it's great to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

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