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Lux Motors - Evansville

Evansville, IN

4.8
347 Reviews

3030 N Green River Rd

Evansville, IN

47715

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347 Reviews of Lux Motors - Evansville

October 25, 2019

Great experience I worked with Bill who is very professional and knowledgeable. The transaction went quick and smooth. He worked to get me the best deal possible More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McElroy
Oct 30, 2019 -

Lux Motors - Evansville responded

Alice, Thank you for the kind review. We love our guy Bill and happy you had a great experience with him. We look forward to helping you in the future.

October 03, 2019

A breath of fresh air! Bill and Russell were fantastic and actually made the experience of buying a truck fun especially with the awesome inventory. Very knowledgeable, respectful and went the extra mile More

by Erika
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Bill McElroy
Oct 04, 2019 -

Lux Motors - Evansville responded

Thank you for taking the time to write a review regarding your experience with our Lux Fam, Bill and Russell. Please let us know if there is anything you need in the future!

September 25, 2019

Purchase used cr-v This was my second purchase from lux on green river road just like first was not disappointed in the sales or finance team Bill McElroy was very good More

by Johnqpub1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McElroy
Sep 26, 2019 -

Lux Motors - Evansville responded

Thank you for your loyalty and taking the time to give Bill a great review. He works hard for his customers and we appreciate you sharing your experience with Lux Motors as well. Look forward to helping you in the future.

September 15, 2019

Experience of a lifetime Absolute genuine salesman and management offer below market prices and are as honest as I've seen in 20 years. They have my business, my families busi More

by Jwingate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas King
Sep 16, 2019 -

Lux Motors - Evansville responded

Thank you so much for a really awesome review! We strive to make everyone's experience as enjoyable as yours and we can not wait to help your family in the future!! Enjoy your vehicle.

September 10, 2019

Won’t honor their we owe form I bought a truck from them. They said they would fix the problems with it. They would not said it was to much money even though we had a contract. Off More

by Unhappy patron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Russell, Phil Roberts
Sep 11, 2019 -

Lux Motors - Evansville responded

Thank you for taking the time to submit your review and we apologize that you are unsatisfied with the outcome, as we are as well. During our discussion you were aware you bought the truck close to wholesale value, which means Lux made very little along with our sales team. We were willing to sell at a very minimal deal and we did sign a We Owe expecting the repair to be at a reasonable price considering we just had the vehicle repaired and figured the previous mechanic could correct the issue. We did find out it was a separate issue and you (as a qualified mechanic) priced the repair amount at $4000. We tried working a deal with you where we paid for the parts and an additional amount to have you fix the issue (being a mechanic), but you declined. We kindly asked if we could unwind the deal and we offered to put you in another vehicle where we could adjust the price for you only but you declined that as well. You seemed okay when you left with no hard feelings between us on August 24th.

August 21, 2019

Great Service This place rocks. This is by far the most pleasant car buying experience I've ever had. Bill and Russ just seem to care about you and work really ha More

by Tmjoyner2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Bill McElroy
Aug 21, 2019 -

Lux Motors - Evansville responded

Thank you so much for coming to Lux Motors and we appreciate you taking the time to make a nice review for us. We look forward to your next purchase, but in the meantime, enjoy your new ride!!

August 09, 2019

Beat buy yet I just wanna say lux motors is a very friendly dealership. Russell and Brennan welcomed me with open arms it felt like I was at home when I went in th More

by Dbennett72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Brennen Catt
Aug 10, 2019 -

Lux Motors - Evansville responded

Thank you so much for the great review!!!! I love it!! We appreciate you coming by and giving us the opportunity to assist with your purchase! It's awesome to work with amazing people like you!!!

August 06, 2019

Awesome, professional people!!!! Nick and Ryan are both as profesional as it can get!!! It was a pleasure to work with both. Very straight forward and on top of their game. If you a More

by mariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Nicholas King
Aug 08, 2019 -

Lux Motors - Evansville responded

Thank you for taking the time to write a great review for our guys at Lux! We also appreciate you working with us and look forward to helping you in the future.

July 26, 2019

No other place to do business like Lux!!! In my dealing with Bill and Russell at Lux I was made to feel like family. These gentlemen were very knowledgeable and also very polite. When you wa More

by Johnv1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Bill McElroy
Jul 26, 2019 -

Lux Motors - Evansville responded

Thank you so much for such a nice review! We appreciate your business and we look forward to working with you in the future!

July 26, 2019

Fantastic Customer Service!! Such a Positive Experience! Buying a car can be so stressful, yet my experience at Lux Motors with Nick & Russell was anything but! This is my second car purchase from Lux since More

by Myoungmonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russell, Nicholas King
Jul 26, 2019 -

Lux Motors - Evansville responded

Thank you for the kind review! We appreciate you taking the time to give Russell and Nick a shout out!

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