Luther Park Place Motor Cars

This was the best car purchase experience of my 60-odd years. I routinely loath car buying, being an ex dealership mechanic, I know the business and my knowledge makes me very sensitive to manipulation a years. I routinely loath car buying, being an ex dealership mechanic, I know the business and my knowledge makes me very sensitive to manipulation and BS. I felt none of that here. My salesperson Wendy was a gem of good information, responsiveness, and easygoing humor. I knew she was exceptional after a couple of phone calls. (I didn’t actually go to the dealership until I collected the car.) But in the back of my mind, I was always waiting for the moment when some manager would pressure for an up-sell or would change the price somehow…. But none of that happened! The finance guy was also superb. He showed me the warranty extensions ant the maintenance packages, but I never felt pressured or manipulated. This is the day after the purchase, and I’m still a bit shocked how fair and pleasant and comfortable the whole experience was. For the record, Wendy Permann gave this ex Master Mechanic and current PhD engineer the very best feature walkthrough of his life. It’s what I thought I should have had when I bought a new Boxster from a different dealership, but much better!! I’m a hard core car / electronics nerd, and she really impressed me with her command of brand knowledge and her pitch perfect explanations. Yeah, just the best buying experience ever. Sorry Porche. More

Very helpful, love working with Sam. He worked me to get me the card I wanted. He worked me to get me the card I wanted. More

Drove down from the cities, and the folks at Park Place took great care of us. Second recent purchase at a Luther dealership and they did not disappoint. Overall, we are very pleased as the dealership made took great care of us. Second recent purchase at a Luther dealership and they did not disappoint. Overall, we are very pleased as the dealership made the buying process and a pressure-free and enjoyable experience. Thanks to Andy, James, Steve, and Paul. More

The service at Luther Park Place Motors was great. I left a chat message on Friday evening, March 4, 2022. Nicole Haverty called me Saturday morning, March 5th and let me know the car I was looking f I left a chat message on Friday evening, March 4, 2022. Nicole Haverty called me Saturday morning, March 5th and let me know the car I was looking for was in stock. I had some questions about the car and Nicole was able to answer my questions. We decided to drive to Rochester to see the car and give it a test drive. We liked it and purchased it.Nicole Haverty and our finance person were great. It was a very pleasant experience. More

Professional, friendly and fair… a pleasure to deal with… I will definitely return for service and to purchase next vehicle… Nicole did a great job of presenting the product and dealership in a very positive I will definitely return for service and to purchase next vehicle… Nicole did a great job of presenting the product and dealership in a very positive light… More

Paul Betcher was very helpful, especially during this difficult market. He knows his cars and enthusiastically educated me on features difficult market. He knows his cars and enthusiastically educated me on features More

Excellent customer service and car buying experience. I appreciated matching my trade-in offer from another dealership. Rock chips on the windshield should have been fixed, however.. I appreciated matching my trade-in offer from another dealership. Rock chips on the windshield should have been fixed, however.. More

They’re knows how to treat their costumes with respect and welcome them with happiness and welcome them with happiness More

Very nice working with Nicole. Knowledgeable without being pushy. Got me in and out fast and the dealership beat my pre-arranged financing rate by "a lot". Even got Moose plates Knowledgeable without being pushy. Got me in and out fast and the dealership beat my pre-arranged financing rate by "a lot". Even got Moose plates at no extra expense. More

It's clean. Small but has alot to offer. Has a great show room in the lobby too Small but has alot to offer. Has a great show room in the lobby too More