Luther Park Place Motor Cars

We had a very comfortable initial visit to look at our options for a car that was new to us. We were able to become informed as to what options, new or used, were available. We felt very confident in the options for a car that was new to us. We were able to become informed as to what options, new or used, were available. We felt very confident in the sales staff that we interacted with. Once we made our choice, all aspects of the sale went extemely smooth and quickly. All interaction with staff members at Park Place Motors has been very pleasant. I would feel very comfortable recommending both the dealership and Sam Castelli as a saleman to any one of my friends and famil. More

The sales person Karen really knew her stuff, and took her time with us. She was friendly, efficient, did not try to show us stuff outside our price range, and when there was something that could be inte her time with us. She was friendly, efficient, did not try to show us stuff outside our price range, and when there was something that could be interpreted as not in our favor, she told us straight up. We had been to 7 or 8 dealers already, and each of them really put the pressure on us when we tried to leave. Karen just put information in our hands and told us to call her "any time" if we had more questions. We saw car deals as good as the one we bought at other dealers but honestly, I won't even bother looking elsewhere next time. More

I had to wait a long time for my Audi Q5 due to long line ups, but it was great because I was allowed to make changes to my order as the wait continued. Once the car arrived, I immediately got a phone call, ups, but it was great because I was allowed to make changes to my order as the wait continued. Once the car arrived, I immediately got a phone call, and the dealership sent out a car to pick me up so i could see the car. Same day! It was good service, and Karen was great about going over all the details of the car - there are too many cool features!! Dan was great about sorting out the finances, and in fact I got a better financing deal then what I was being offered from the banks. Lastly, because of this, I was able to take the car that same day home. Which is beyond awesome because I had been without a car in this city for 3 months. What a wonderful way to end a busy stressful week!!! Would highly recommend the dealership to others interested. More

Great price on a great car. I would have liked more on my trade, but it was fair. They went out of there way to get things done on my schedule. trade, but it was fair. They went out of there way to get things done on my schedule. More

We purchased a 2012 Audi Q5 from this dealership. The dealership was excellent to work with. Prices were very fair, people were friendly (salesperson, finance person and the used car guy)and they kept u dealership was excellent to work with. Prices were very fair, people were friendly (salesperson, finance person and the used car guy)and they kept us in the loop on our vehicle order status. They also gave us the best deal in town with our trade-in. I would highly recommend this dealership for any new or used vehicle. Out of the 3 new vehicles that we have purchased in our lifetime, Park Place Motors was by far the best dealership that we've worked with. More

Very good service from moment I walked on to the lot. Felt very comfortable through out the whole process that I could trust these employees and they understood my needs and requirements. They worked har Felt very comfortable through out the whole process that I could trust these employees and they understood my needs and requirements. They worked hard to make sure I could get the financing needed to purchase the car. I would definitely recommend purchasing a vehicle from this dealership. Top Notch Customer Service! More

Yesterday I bought a new car at Park Place Motors in Rochester and I have never felt so confidant about my decision! Eric in sales was very patient and helpful in making the best choice of vehicle for Rochester and I have never felt so confidant about my decision! Eric in sales was very patient and helpful in making the best choice of vehicle for me and my lifestyle. He went through all of my options and assisted in coming up with the pros and cons of each option. After being able to thoroughly think about which car to buy, I found one that was perfect for me! Many times we feel rushed to buy a car, however, this experience allowed me to make a very smart decision. After deciding on the car I was going to buy, Eric took the time to show and teach me how to use the features of my new car. He also showed me around the service area and made me feel welcome and at home for future needs. I highly recommend working with Eric and Park Place Motors! More

One thing I felt let down on was sales ability to know the product. I left the lot with a VW Routan not knowing various details about option functions. I ask about many items of several agents but began the product. I left the lot with a VW Routan not knowing various details about option functions. I ask about many items of several agents but began to feel like I was getting pat answers or guesses. I knew the book could give me the right answers but found out the book included with the van is just a general quick start guide and will have to wait till the owners manual shows up. More

Sam was great and worked with me over a lot of visits, questions and test rides. He was awesome. Cudos to you for finally selling me a car! By the way, I love my new Kia. It was everything I wanted it questions and test rides. He was awesome. Cudos to you for finally selling me a car! By the way, I love my new Kia. It was everything I wanted it just took a while to narrow everything down and Sam was great helping me through the process. More

I had such a positive experience in buying my brand new 2011 Kia Sorento! I've never bought a vehicle where I was explained all of the vehicle features and showed how they work! Karen Klann was wonderful! 2011 Kia Sorento! I've never bought a vehicle where I was explained all of the vehicle features and showed how they work! Karen Klann was wonderful! My kids (teenage boys and preschool daughter) were treated well while they waited for me in the show room. The experience as a whole was painless and positive. I was given a VERY fair trade in for my vehicle. I will highly recommend this dealership and the Kia brand to my friends and relatives. THANKS Park Place Motor Cars! More