Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Fantastic BMW buying experience! Great all around experience. Was able to test drive the model I was interested in several times. The sales person was very low pressure throughout a Great all around experience. Was able to test drive the model I was interested in several times. The sales person was very low pressure throughout and was happy for me to return for another drive (Ron Thrune). Decided to order to get exact color and options. Pricing was better than any of the other dealerships in my the area. Delivery was great. A large purchase which has resulted in absolutely no buyer's remorse - kind of odd. More
Great sales experience Great sales experience from Knowledgeable and Professional staff. Turned in my Diesel Passat for new Passat. Have been very happy with the car and Great sales experience from Knowledgeable and Professional staff. Turned in my Diesel Passat for new Passat. Have been very happy with the car and follow up from the Dealership. More
Very poor experience buying a "Certified Pre-Owned Vehicle" The VW-Passat was not in the condition the "Certified Pre-Owned" check list said it was in. Plus it took 4-months to get a copy of this check list.. The VW-Passat was not in the condition the "Certified Pre-Owned" check list said it was in. Plus it took 4-months to get a copy of this check list.. More
Working with Michael Cornell and Luther Park Place was a joy Michael Cornell was so helpful! He stayed late when I called to ask questions about the car and then wanted to see it. He was so knowledgeable about Michael Cornell was so helpful! He stayed late when I called to ask questions about the car and then wanted to see it. He was so knowledgeable about the car and so fun to talk to and work with. He made the whole purchase experience amazing. He then introduced me to everyone in the dealership. I definitely recommend this dealership and Michael. I love my new car! More
Very Good Experience I was one of those customers who returned an older diesel VW because of the recall. Park Place Motors helped me with that transaction, and took the n I was one of those customers who returned an older diesel VW because of the recall. Park Place Motors helped me with that transaction, and took the next step to help retain me as a customer of VW products. I loved my old car, and I am very much loving my new one. The sales and finance staff were very friendly and professional. They also were very excited and interested when I brought one of my hawks in to make sure their transport box would fit in the back of my new Golf Alltrack Sportswagon. Thanks everyone at Luther Park Place Motor Cars for the excellent experience! More
Great Experience Great experience with sales consultant Almin Alisa and his general manager. They completed the deal very efficiently. Loved the big red bow! Great ex Great experience with sales consultant Almin Alisa and his general manager. They completed the deal very efficiently. Loved the big red bow! Great experience buying our car, made sure all our questions were answered. Helped us with custom settings More
Easy Purchase We love our new Passat. Almin was very knowledgeable about the Volkswagen product and had a couple of options at competitive pricing. Almin is appro We love our new Passat. Almin was very knowledgeable about the Volkswagen product and had a couple of options at competitive pricing. Almin is approachable before, during and after the sale. Would highly recommend Luther Park Place. More
Work with Michael! We are very happy with our new car leased from Michael Cornell at Park Place Motors. Excellent customer service. He really worked with us to get the b We are very happy with our new car leased from Michael Cornell at Park Place Motors. Excellent customer service. He really worked with us to get the best deal for the car we loved, and created a comfortable sales environment -- always available to us for questions, but without added pressure, so we were able to make the right decision in our own time. He stayed late to finish our sale and went through every button and function of the car with us before we left. He truly seems to love what he does. Thanks Michael! More
Wonderful experience Love my new Q7. We were kept in the loop on the status of the order, great service on pick up of the vehicle and training on the auto. Will definitely Love my new Q7. We were kept in the loop on the status of the order, great service on pick up of the vehicle and training on the auto. Will definitely recommend and return to this dealership for a future purchase and service. More
Great Sales Staff! Overall, sales staff was great. Very personable and knowledgeable. This was an internet find. Traveled 100 miles to purchase. Had some trouble Overall, sales staff was great. Very personable and knowledgeable. This was an internet find. Traveled 100 miles to purchase. Had some trouble with financing. Financing approval was obtained prior to travel but was not allowed to use it. This forced the use of dealer financing and a higher dealer rate or walk away (100 miles) empty handed. The was the fault of the dealership, lender and us for not providing/obtaining information prior. I felt Dan Kocer's scare tactics to up sell the extend warranty was the biggest disappointment. Displaying a two foot long brochure and asking $3000 now or $9000 later after the loan terms were established is not a great way to up sell. It might be a valuable offer but the way it was presented was in poor taste. Sam Castelli was very responsive to email inquiries and phone calls. Demetrius Johnson went out of his way to take care of us, including a shrimp dinner a good conversation while we waited for the car to be detailed. His 5 star effort made this car purchase experience 4 stars instead of 2. Overall I would recommend this dealership if Demetrius is there to help. Just arrive early and on a business day to ensure you have time to work with your own lender. ** Small recommendation to the dealership: Fill the gas tank. It's $30! Don't make people drive away with a quarter tank and have to fill it up before they get home. More