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Luther Park Place Motor Cars

Rochester, MN

4.7
3,479 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
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2828 US-52

Rochester, MN

55901

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Showing 3,479 reviews

August 28, 2017

Pressure from finance Pressured by finance to buy GAP insurance and unnecessary warranty and then was told that VW had service plan included in price which was false. Poor More

by chris11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure, Dan in Finance
Aug 28, 2017 -

Luther Park Place Motor Cars responded

Thank you for your review. We do appreciate you sharing your experience with us. Please accept our apology that you felt we were pressuring you. We will be discussing our process with our finance department and will be implementing a more customer friendly approach to create a better experience for our future customers. Again, please accept our apology.

August 24, 2017

Polite service Went looking for a used BMW and happened to find a good deal. Almin was very prompt, courteous and honest. Very nice to work with. More

by Jkyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your business and your review! It is always wonderful hearing that your experience with us went great. We do hope that you continue to enjoy your vehicle. If you should have any questions, please don't hesitate to contact us and we will be happy to assist you!

August 18, 2017

Worked hard to sell car Both the salesperson and the sales manager worked very hard to find us the new car we wanted. They were aware that we lived much closer to another Au More

by Dres507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Taylor, Ashwin Kushwaha
Aug 18, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars! We appreciate you taking time out of your schedule to leave us this great review! One of our main goals is to help our customers find exactly what they are looking for, and I am glad that we were able to do that for you! We hope that you enjoy your new Audi! If you should have any questions or concerns, please let us know and we will be happy to assist you!

August 07, 2017

buying an auto I have purcharsed two new cars in the last six months, both times we were treated with respect and careing. The first auto was totaled and we receiv More

by Schotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kocer, Geoff Buchholz
Aug 08, 2017 -

Luther Park Place Motor Cars responded

Thank you for your review. First and foremost, all of us at Park Place were so relieved to hear that you were ok after the accident! Seeing the smile on your face after all that you had been through was very uplifting! We are happy to hear that your second experience with us was great! We hope that you continue to enjoy your vehicle. If there are any questions on your vehicle, please don't hesitate to let us know. We will be happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars for your purchase and for taking the time to leave us such a great review!

August 07, 2017

Vehicle upgrade We found a nicer, newer vehicle without heavy sales pressure. Our last 3 purchases have all come from this dealer and the same salesperson. Before and More

by jabuka00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that you are happy with your vehicle! We hope that you continue to enjoy your new vehicle! If you should happen to have any questions, please let us know and we will be happy to assist you!

July 21, 2017

I found the whole staff to be very informative and friendly. The car purchasing experience was enjoyable. All of my questions and concerns were answered in a professional and pleasant manner. The staff is ver More

by Roch17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Taylor, Dan Kocer
Jul 21, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your business and we hope that you continue to enjoy your new vehicle. Hearing that our staff was helpful and knowledgeable means a lot to us as we are committed to serving our customers. We strive to help each customer in finding the perfect vehicle for them, and to help our customers understand their vehicles. If you should have any questions or concerns, please don't hesitate to stop in or contact us.

July 19, 2017

Excellent Used Car Purchase We purchased our used vehicle through Ryan Korte on a Saturday. Even though all the sales staff seemed busy when we arrived, he approached us immedia More

by bojedo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Korte
Jul 19, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars! We appreciate your business. Our customers are very important to us! Hearing how great your experience was with us is fantastic! We strive to make the car buying experience, which can seem over whelming to some, as easy and painless as possible. The Luther Advantage Card is an awesome perk, don't forget to check out the other places you can use your card at for additional savings! We hope that you continue to enjoy your new vehicle, but if you should have any questions or concerns, please contact us, and we will be happy to assist you.

July 12, 2017

Buying a car can be fun! When I first went to Park Place to inquire about a specific GTI I was met with a warm, friendly, professional and knowledgeable sales staff. They did More

by Natos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Benson, Geoff Buchholz
Jul 13, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that you had such a fantastic experience. We strive to work with our customers in finding them the perfect car! If you should have any questions or concerns with your vehicle, please don't hesitate to contact us or stop in.

June 23, 2017

Audi A4 purchase We bought a pre-certified Audi A4 from Luther Park Place Motor Cars. We were very satisfied with car and price. The processing is quick with the help More

by Yilanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Benson
Jun 23, 2017 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your business! We are happy to hear that your experience with us was satisfactory! If you should have any questions or concerns with your Audi A4, please don't hesitate to contact us or stop in! We will be happy to assist you. We hope that you are enjoying your A4.

June 22, 2017

Kevin Pose is the best! Kevin Pose is the best BMW service person I have dealt with. He went out of his way to take care of me and my car. He was very thorough meticulous an More

by Jk7634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
Jun 23, 2017 -

Luther Park Place Motor Cars responded

Dr. Kiani, Thank you for taking time out of your busy schedule to write us a review! We know how busy you are, and we do appreciate your review. I couldn't agree more with everything you said about Kevin. He is a great guy and very professional. Kevin is an asset to our service department. If you should happen to have any questions about your vehicle, please feel free to stop in or call us, and we will be happy help you.

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