Luther Park Place Motor Cars

Best Purchasing Experience I Have Ever Had I have been shopping for a vehicle for the last ten months and had been originally focusing on purchasing another Cadillac (my last three vehicles hav I have been shopping for a vehicle for the last ten months and had been originally focusing on purchasing another Cadillac (my last three vehicles have been Cadillacs). Unfortunately, I was not too happy with my last Cadillac experience and decided it was time to go in another direction. I have always admired German engineering, but had never experienced driving a German engineered vehicle. Thus began the enjoyable adventure of test-driving numerous vehicles. In full disclosure, this was my second trip to Park Place and my second test drive. My first visit was very informal, on a whim, and I was not prepared to purchase anything that day. I was still deciding on a larger vehicle such as a mid-size crossover or a sedan. That was a few months ago... During my second visit and after a lot of research, I was determined to purchase my next vehicle. I pulled into Park Place Motor’s lot and took a few circles around the lot while focusing on a particular vehicle. On my last pass, I stopped in front of the vehicle and as I was doing so, a sales consultant approached. I rolled the passenger window down and he popped his head in and complemented me on the car I was driving. The conversation quickly turned to the vehicle. The sales consultant insisted on a test drive, very professionally introduced himself as Demetrius, shook my hand, and went to grab the keys. Prior to pulling out of the lot, Demetrius explained all of the features of the vehicle as well as the functions of the Infotainment system. During the test drive Demetrius was great at listening to me, something that many people in sales have a hard time doing. Make it about the customer, not the car -- that is how I felt the entire time I was at Park Place. By the time we got back to the lot, I knew this was the vehicle for me. Demetrius guided me back into the showroom, offered me something to drink as well as a little snack. We sat down and talked numbers and doing a trade-in. Demetrius was straightforward and took care in what I wanted to accomplish. He included his colleague, James Taylor into the conversation who was able to tailor (no pun intended) a financing plan along with my trade-in that met my satisfaction. We struck a deal and I could not wait to drive the car home! It is worth noting that during all of this, I had to take business calls, as I am a real estate agent. Each time I had a call coming in, without me asking, Demetrius would step away and give me some privacy, which I thought was very professional. As we were discussing getting the car ready, the general manager, Brad Johnson, came over to introduce himself, to thank me, and to ask when I would like to pick the vehicle up. I had some business to attend to and wanted to make sure that I would not request an unreasonable time. Brad insisted that I give him a time that works for me and that they would absolutely have the car ready. I gave him a time and he said, "You got it". This made my day much easier as I did not feel rushed. Upon, arriving back to the dealership early, I was greeted by a couple of sales associates. They paged Demetrius, and not more than ten seconds later, he was there to talk the next steps. He offered me something to drink, confirmed that the vehicle was ready, and guided me over to Brad Johnson's office, where we went through the paperwork. Being I was early, I felt bad, but Brad was not having that. He continued to finish what he was working on quickly while talking and getting to know me. This made me feel better. I have met general managers at several other dealerships in town and I would have to say that this is my first encounter with a general manager, who is down to earth and genuine. As he was preparing the sale documents, we discussed everyday things, family, the real estate market, and a little back-story on him. During this time, Brad was able to find me an even better interest rate than originally quoted, something that I was not expecting. We discussed warranty options as well as other add-ons for servicing and protecting the vehicle. Brad explained the important details and made the signing process a breeze. It was official! Brad thanked me and essentially welcomed me to the family! We parted ways and I and Demetrius took over. Now the fun part -- Being that is the middle of November, it gets dark out by 5:00 pm. Demetrius finished up registering the vehicle to Audi Connect, and went over the details and log-in credentials. We than stepped outside to look over a freshly washed vehicle, topped off with gas, and detailed. The vehicle looked impressive, especially with all of the lighting features it boasts in the dark of night! Demetrius set my mobile device up as well as the Google Earth, and gave me a tutorial. At one point we were having a little trouble with getting the Wi-Fi set-up, so Demetrius had a colleague come out and assist with this (my apologies as I can't recall his name). He solved the problem in a few minutes. Demetrius thanked me and invited me to stop back in to go over the vehicle in more detail on a later date, which I will definitely do. Fast-forward a few days later, and I am now a very proud owner of a brand new Audi A5 2.0T Prestige Sportback, and this "Beauty" completely blows me away! I am very impressed by everyone I encountered during my auto purchasing experience and will not hesitate to recommend Demetrius Johnson as the man to talk with! In fact, my colleague was talking about purchasing a new vehicle and I have handed Demetrius's card off to him. Thank you for all of the hard work you put in Demetrius! Thank you Park Place Motors! More

Quick and easy! I was looking for used midsized SUV with low miles and good price. Had read in Consumer Reports publication that the VW Tiguan was ranked pretty high. I was looking for used midsized SUV with low miles and good price. Had read in Consumer Reports publication that the VW Tiguan was ranked pretty high. Drove into lot, saw one that looked like a good deal. Test drove it along with a Nissan that also had low miles. Liked the Tiguan better. Working with the salesman and finance manager, found good loan rates. Drove away in the Tiguan just a short time later! More

A professional and personal experience Almin and Derek as well as Brad Johnson the general manager we’re very professional in their interactions and yet offered a personal touch as well. I Almin and Derek as well as Brad Johnson the general manager we’re very professional in their interactions and yet offered a personal touch as well. I was able to learn much about the vehicle I was purchasing and really appreciated that information. I expect that kind of personal touch will continue when I return to Park Place motors for my vehicle needs. More

Great deal on a nice truck. I received great service from Almin, Joey and Mark. Very professional and knowledgeable. Great price on a great truck. I would highly recommend them f I received great service from Almin, Joey and Mark. Very professional and knowledgeable. Great price on a great truck. I would highly recommend them for your next vehicle. More

New BMW 4 Series Coup Purchased my 3rd BMW from Park Place. I worked with James Tayler and Ashwin Kushwaha. Both provided excellent service and made the purchase of my ne Purchased my 3rd BMW from Park Place. I worked with James Tayler and Ashwin Kushwaha. Both provided excellent service and made the purchase of my new car very easy and trouble free. More

Best car buying experience ever! This was truly the best experience I’ve ever had buying a car. They were friendly ad accommodating. There was no back and forth. They gave us a great This was truly the best experience I’ve ever had buying a car. They were friendly ad accommodating. There was no back and forth. They gave us a great deal right off the bat. More

Car shopping Ashwin was very helpful and told us important details about the cars that is not readily available on the internet. He is kind and nice. Ashwin was very helpful and told us important details about the cars that is not readily available on the internet. He is kind and nice. More

Tiguan Buy We got just the vehicle at the price we were willing to pay. We have been a long time customer at Park Place Motors. This was our first time we have We got just the vehicle at the price we were willing to pay. We have been a long time customer at Park Place Motors. This was our first time we have dealt with Almin. More

Professional, Excellent, Friendly Demetrius Johnson is an outstanding salesman, friendly, understanding, and professional. The car buying process felt like I was there with a friend ra Demetrius Johnson is an outstanding salesman, friendly, understanding, and professional. The car buying process felt like I was there with a friend rather than a pushy salesman. I never felt pushed or coerced when I was hesitant towards purchasing my vehicle. Demetrius weighed all my options with the vehicle, financing, and so on. I will be referring Rochester Luther Park Place and their staff to anyone interested in purchasing a vehicle. More

Most enjoyable car purchase ever! My husband & I knew which vehicle we were interested in before going to the dealership. We were not ready to purchase a new vehicle, merely wanted to My husband & I knew which vehicle we were interested in before going to the dealership. We were not ready to purchase a new vehicle, merely wanted to test drive it. We did not have much time and Joey was very respectful of that. He did not try to pressure us into a sale, rather took the time to really listen to our needs and concerns. Joey is down-to-earth and made us feel like we've known him all our lives. He was genuinely interested in making sure our needs were met and we were completely comfortable with our decision. He worked with us to find the best deal and ensure that a purchase could work with our busy schedule. And it did. We are thoroughly satisfied with our purchase, but more than that, we are thoroughly satisfied with the attention and service we received from Joey. He made the experience the most enjoyable car purchase ever! Thank you Joey! More