Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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D J Johnson did a great job of handing all aspects of this transaction. We were very satisfied. this transaction. We were very satisfied. More
Becky went above and beyond to make my experience a good one! She even help delivery the car to my house! Becky was the point of difference when it came to where I am going to buy my next car! Thank you one! She even help delivery the car to my house! Becky was the point of difference when it came to where I am going to buy my next car! Thank you More
Very good experience, the staff was very helpful and everything went well. Great job Sam. everything went well. Great job Sam. More
Salesman was outstanding. Besides my trade, I put 3k down to cover tax and registration. My registration was not updated for a year even though they collect for a year. I h Besides my trade, I put 3k down to cover tax and registration. My registration was not updated for a year even though they collect for a year. I had to go to DPS to get answers. Then I went to the dealership. They had cut a check and sent it to my lean holder instead of back to me. No one contacted me. So I’m once again paying for my tags for the year. Twice in 3 months. More
This team makes it so easy to get most of the information needed submitted online! They even filled the gas tank! Bonus!!!! I am very impressed! needed submitted online! They even filled the gas tank! Bonus!!!! I am very impressed! More
We ordered a brand new Q7 Prestige blacked out. When we received it months later January 2022 and received on July 2022. We were enlightened that most prestige parts were including the matrix headl When we received it months later January 2022 and received on July 2022. We were enlightened that most prestige parts were including the matrix headlights, wireless charging pad, and toll modules were all missing. This was never told to us until delivery day. When approaching the parts manager asking for the headlights at minimum to be placed into the vehicle when available wete wete told it could not be retrofitted and that we didn't have to purchase the vehicle because they could sell it by the end of the week. I was talked down to by the manager named James I feel because I am a woman. This is not the first vehicle we have purchased here including a 2021 Q5 which had many problems from electrical failures to the serpentine belt and pulley failure at 30k miles. I have never had so many disrespectful sales reps treat me differently and address my husband when we repeatedly stated I was shopping for myself. It took three different reps to come in to purchase the Q5. Now to be treated poorly like our purchase didn't matter buying a brand new Q7 Prestige without upgraded features... I am never been so disappointed with a dealership. I cannot wait to trade that car in for something that'd actually what I wanted. What a joke, a blinker bulb not led strip in a Prestige... I'm so disappointed Audi. We've been dedicated audi purchasers for years and I had horrible experiences in the last 4 years. The only savior was our Sales rep Geoff. He is solely the only reason we return to the dealership. Even a recall was blamed on my for our Q5 before it was a recall. Just ridiculous. More
The people I worked with were awesome, Nate did a great job working with me and so did your loan officer job working with me and so did your loan officer More
My experience with the dealership has been excellent the sales person that I’ve dealt with was outstanding. sales person that I’ve dealt with was outstanding. More
When I arrived at Luther Park Place I was immediately greeted by Nathan Luong. He was friendly and ready to help. He was expediently knowledgeable and answered all of my questions. However what set Natha greeted by Nathan Luong. He was friendly and ready to help. He was expediently knowledgeable and answered all of my questions. However what set Nathan aside from all of the other sale associates is that he was kind and patient. Thank you again for all of your help. You are what made my experience pleasant. More
They worked to find exactly what I wanted. I appreciated the respect shown to me as a woman buying a car and the low pressure sales environment. In a time when dealers could be asking more for I appreciated the respect shown to me as a woman buying a car and the low pressure sales environment. In a time when dealers could be asking more for cars, Luther still adheres to MSRP. More