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Luther Park Place Motor Cars

Rochester, MN

4.7
3,479 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
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2828 US-52

Rochester, MN

55901

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Showing 3,479 reviews

April 24, 2018

Awesome service! Aaron was excellent! We are so glad he helped us to lease our 2018 Tiguan. He has amazing taste in music and can show you how to use your Bluetooth an More

by sicilianslice87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bradshaw, Lisa Manthei
Apr 24, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your busy schedule to leave us this fantastic review. Hearing that Aaron was able to help you find the perfect vehicle, and was able to show you how to use your Bluetooth and speaker system is great! We always strive to have our customers leave our dealership feeling comfortable and happy with their new vehicle. We hope that you continue to enjoy your new vehicle. If you should have any questions or concerns, please feel free to contact us or stop in and we will be happy to assist you. Once again, Thank you for choosing Luther Park Place Motor Cars.

April 19, 2018

Great service Good dearlership. Loved their services. And their approach on ensuring I get the right type of car to fit my needs. Would definitely go back there for More

by Keneosakwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Manthei
Apr 19, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your busy schedule to leave us this review. One of our main goals at Park Place is to help our customers find the perfect car for our customer's wants and needs, it sounds like we were able to do just that for you! We want our customers to feel like part of our family through their looking, buying and service/parts experiences. We hope that you continue to enjoy your new vehicle. If you should have any questions or concerns, please feel free to stop in or contact us, and we will be happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.

April 18, 2018

Found the truth impossible to tell. They gave me less for my trade then its value. They based this value on a final sell price that they lied about twice. After talking to them about More

by 1927 Ford T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Johnson , James Taylor, Brandon Johnson, Adam Fromdahl
Apr 18, 2018 -

Luther Park Place Motor Cars responded

We are very sorry to hear that your experience with us was did not meet your standards. This information will be used to help our staff for future situations. Again we do apologize that your experience wasn't up to your standards.

April 18, 2018

I have been treated GREAT This was my first purchase from Luther Park Place Motors and I am very impressed. Every possible event has been handled in a professional and positiv More

by halkossman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Taylor, Brandon Johnson, Jordan Hong
Apr 18, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your review. We strive to help our customers find the car that best suits their wants and needs. Knowing that our customers leave here happy, comfortable and satisfied, is exactly what we want for each of our customers. If you should have any questions or concerns, please feel free to contact us or stop in and we will be happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.

April 15, 2018

Recent Purchase We recently purchased our fourth vehicle at Park Place. We have had good experiences every time. Elliott was very knowledgeable about the vehicle and More

by Randy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Pose, James Taylor, Elliott Norwood
Apr 16, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your busy schedule to leave us this fantastic review! Hearing that your experience with us was great is exactly what we like to hear. We strive to help our customers find the vehicle that best suits their wants and needs, and it sounds like we did just that for you! We hope that you continue to enjoy your vehicle. If you should have any questions or concerns, please feel free to contact us or stop in and we will be happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.

April 12, 2018

Bought a New Passat R Line Almin is a top-notch sales professional. I will be back to him every time I need a new car. I can't thank him enough for his attention and experienc More

by Jerry Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experience with us was great! Knowing that Almin and Tony were able to help you find the car that you wanted and that fit your needs is exactly what we strive for. We hope that you continue to enjoy your new vehicle. If you should have any questions or concerns, please feel free to contact us or stop in and we will be more than happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.

April 12, 2018

A Service Centered Experience I stopped into Park Place per a recommendation from a friend, I would not have stopped there otherwise because I didn't expect them to have the variet More

by N.Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your busy schedule to leave us this fantastic review. Hearing that your experience with us was great is exactly what we hope for every customer that we talk with. Knowing that Tony and Aaron were able to help you find the car that you wanted, and that you were happy and comfortable with is fantastic! We strive to help our customers feel like part of our family. We hope that you continue to enjoy your new vehicle and if you should have any questions or concerns, please feel free to give us a call or stop in and we will be more than happy to assist you. Once again, Thank you for choosing Luther Park Place Motor Cars.

Apr 19, 2018 -

N.Meyer responded

Unfortunately I see now that their 'Service Centered Experience' ends when the vehicle is driven of the lot. As I previously stated I purchased a Ford from the dealership and had questions about reprograming the key pad on the door. After leaving two voicemails four days apart I received a voicemail back letting me know that since they are not a Ford dealer they were not able to help me and I needed to take the vehicle to a Ford Dealership. No other assistance offered. Enough said, it looks as though all of my service related concerns will be handled by the Ford Dealership as Park Place is clearly unable to address my concerns. Very disappointed by this experience after the initial experience I had at Park Place.

April 12, 2018

Great Experience! Went down to look at a used car we found online. Met w/ Aaron Bianchi who took care of us the whole time. My wife completed the test drive and we had More

by JNJWatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myron Gayles, Mac Miller
Apr 12, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are happy to hear that your experience with us was up to par! Hearing that you had an issue with the car after you took it home is not good, but I am happy to hear that we were able to get you a vehicle to use while we fixed the issue! We know that sometimes the process can get long and drawn out, but knowing that our team was able to help move the process along is fantastic. We do hope that you continue to enjoy your new vehicle. If you should have any questions or concerns, please feel free to stop in or give us a call and we will be happy to assist you. Once again, thank you for choosing Luther Park Place Motor Cars.

April 05, 2018

Great customer care! Aaron and the whole team at park place were so helpful and attentive. Some dealers still seem to ignore women shopping for a car alone. Not this team. More

by VW fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experience with us was great! One of our main goals at Park Place is to have our customers feel like part of our family. Knowing that our team was able to help you find the vehicle that was right for your wants and needs, and that we helped you feel comfortable and confident with your purchase is fantastic! We hope that you continue to enjoy your vehicle. If you should have any questions or concerns, please feel free to contact us or stop in and we will be more than happy to help you. Again, thank you for choosing Luther Park Place Motor Cars.

April 04, 2018

They actually listen to your needs Was on the phone prior to stopping in, by the time I was there, they had the car picked out to fit my needs. I had already done a lot of searching onl More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Hong
Apr 05, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experience with us was up to par. One of our main goals as a dealership is to help you feel like part of our family, and to have our customers happy and comfortable with the vehicle that they are purchasing, and it sounds like we did just that! We hope that you continue to enjoy your vehicle. If you should have any questions or concerns, please feel free to stop in or give us a call and we will be happy to assist you! Again, thank you for choosing Luther Park Place Motor Cars.

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