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Luther Park Place Motor Cars

Rochester, MN

4.7
3,479 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
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2828 US-52

Rochester, MN

55901

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Showing 3,479 reviews

October 10, 2018

Oil change and keys synced. Worked me in for oil change was having my keys synced. Finished everything quickly. I had when I locked the car my mirrors turned in. When serviced ke More

by 10is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashwin Kushwaha
October 10, 2018

2019 Jetta This was the best experience I had in buying a new car. Thank you DJ!!! He defiantly went the extra mile to make this happen. More

by Aaronk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2018

Very helpful and listened to my concerns. Kevin has always been a wonderful person to work with. He took the time to fully listen to all my concerns, and explain what each item would need in t More

by jacks955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
October 06, 2018

Very good service, repair was fast. Every time l have service, everyone is friendly and helpful. The last visit was a broken suspension bolt that was frozen in place. The service people More

by sue.grove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
October 05, 2018

Great service Good work. I had my car for balance Work was done on time and properly. I also had the backlight ordered. The cost was high. But it will be fixed s More

by AZRA.ALIZARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
October 05, 2018

Recall experience The reason that I Came in was due to recall. Another great experience that was done in a very professional and personal manner. This is the usual expe More

by scifibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lentz, Kevin Pose, Mac Miller, Jeff Bradshaw, Lisa Manthei
Oct 05, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars for your service needs. We are very fortunate to have such an amazing group of employees in our dealership. Each and every single one of them want your experiences with us to be stellar. Knowing that we were able to provide you with professionalism and for you to have such a great experience, makes us all happy. We hope that you continue to enjoy each and every visit with us whether it is for service, parts, or just questions about vehicles. Thank you again for choosing Luther Park Place Motor Cars.

October 05, 2018

Jeff has been an outstanding person to work with. I’ve had this problem on my Volkswagen Touareg they have worked very hard to solve the problem but been on able to Solve because Volkswagen has not a More

by jim.char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lentz, Jeff Bradshaw
October 04, 2018

No stress recall service They picked up my car and returned it in one day. This alone saved me over 3 hours of drive time! They returned it cleaner than it was and completed t More

by Carlover
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
Oct 05, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very pleased to hear that your experience with us was stellar. Also knowing that we were able to save you the time and make your day easier is fantastic. We do hope that you continue to choose us for your service, parts and vehicle needs. If you should have any questions or concerns, please feel free to contact us at any time. Again, thank you for choosing Luther Park Place Motor Cars.

October 04, 2018

Some struggle with service. Needed to talk to dealer manager to solve a problem about a tires replacement, due to the inability of the service to show me my damaged tire (which I More

by zziinnaa07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
Oct 05, 2018 -

Luther Park Place Motor Cars responded

I do apologize that you had some struggle with the service that you received. While I am not sure of the entire situation, we do assure you that we have only the best interest of our customers at all times. Our main goal is to have our customers happy, comfortable, and confident with everything that we do. If you would like to explain more about the situation, please feel free to contact either Shantelle or Dana at 507-282-9468. Again, we do appreciate you choosing us for your Service needs.

October 03, 2018

Exceptional Service Title says it all !! The service personnel are friendly and very knowledgeable. The work is also done on time and the car is also washed , which I li More

by salim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
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